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Update doc: Add ticket lifeline to ticket doc #208

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merged 2 commits into from
Feb 8, 2025
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Update doc: Add ticket lifeline to ticket doc #208

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bc98690
add ticket lifeline
suspect15 Feb 8, 2025
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Update docs/guidelines/developers/handling-tickets.md
wescopeland Feb 8, 2025
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3 changes: 3 additions & 0 deletions docs/guidelines/developers/handling-tickets.md
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Expand Up @@ -7,6 +7,9 @@ description: Guidelines for managing and resolving achievement tickets, includin

[[toc]]

## Ticket Lifelines
If you cannot figure out how to resolve a logic problem associated with a ticket, please seek assistance in the Discord channel `#devs-help-me` first. There are many developers willing to help! If you still are having difficulty, you may also reach out directly to [QATeam](https://retroachievements.org/messages/create?to=QATeam) and ask for assistance. They will be glad to assist in troubleshooting.

## Handling Own Tickets

**After a developer has published achievements, they should be prepared for bug reports.**
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