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Adds issue templates (#269)
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* Adds templates

* adds config.yml

* updates feature request template
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vegaro authored Jul 8, 2020
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36 changes: 36 additions & 0 deletions .github/ISSUE_TEMPLATE/bug_report.md
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---
name: Bug report
about: Filling a bug report
title: ''
labels: bug
assignees: ''

---

## Common project specific issues

There are certain project specific issues that are commonly misinterpreted as bugs.

- [Offerings, products, or available packages are empty](https://support.revenuecat.com/hc/en-us/articles/360041793174)
- [Invalid Play Store credentials errors](https://support.revenuecat.com/hc/en-us/articles/360046398913)
- [Unable to connect to the App Store (STORE_PROBLEM) errors](https://support.revenuecat.com/hc/en-us/articles/360046399333)

For support I'd recommend our [online community](https://spectrum.chat/revenuecat), [StackOverflow](https://stackoverflow.com/tags/revenuecat/) and/or [Help Center](https://support.revenuecat.com/hc/en-us) 👍

If you have a clearly defined bug (with a [Minimal, Complete, and Reproducible example](https://stackoverflow.com/help/minimal-reproducible-example)) that is not specific to your project, follow the steps below to file it with RevenueCat. For SDK-related bugs, make sure they can be reproduced on a physical device, not a simulator (there are simulator-specific problems that prevent purchases from working).

**Describe the bug**
A clear and concise description of what the bug is. The more detail you can provide the faster our team will be able to triage and resolve the issue.

1. Environment
1. Platform:
2. SDK version:
3. OS version:
4. XCode/Android Studio version:
5. How widespread is the issue. Percentage of devices affected.
2. [Debug logs](https://docs.revenuecat.com/docs/debugging) that reproduce the issue
3. Steps to reproduce, with a description of expected vs. actual behavior
4. **Other information** (e.g. stacktraces, related issues, suggestions how to fix, links for us to have context, eg. stackoverflow, etc.)

**Additional context**
Add any other context about the problem here.
21 changes: 21 additions & 0 deletions .github/ISSUE_TEMPLATE/config.yml
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blank_issues_enabled: false
contact_links:
- name: Our online community
url: https://spectrum.chat/revenuecat
about: Please ask and answer questions here
- name: Our Help Center
url: https://support.revenuecat.com/hc/en-us
about: Get help from our support team
- name: Feature Request
url: https://support.revenuecat.com/hc/en-us/articles/360046422033-Feature-Requests
about: Please use this instead of opening an issue. This is best channel that allows us to keep track of feature requests.
- name: Offerings, products, or available packages are empty
url: https://support.revenuecat.com/hc/en-us/articles/360041793174
about: Why are my products, offerings, or available packages empty?
- name: Invalid Play Store credentials errors
url: https://support.revenuecat.com/hc/en-us/articles/360046398913
about: How to solve Play Store credentials errors
- name: Unable to connect to the App Store (STORE_PROBLEM) errors
url: https://support.revenuecat.com/hc/en-us/articles/360046399333
about: Why I get STORE_PROBLEM errors

10 changes: 10 additions & 0 deletions .github/ISSUE_TEMPLATE/feature_request.md
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---
name: Feature request
about: Suggest an idea for this project
title: ''
labels: enhancement
assignees: ''

---

Please use https://support.revenuecat.com/hc/en-us/articles/360046422033-Feature-Requests instead of opening an issue. That is the best channel that allows us to keep track of feature requests.
7 changes: 7 additions & 0 deletions .github/PULL_REQUEST_TEMPLATE.md
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Thank you for contributing to Purchases. Before pressing the "Create Pull Request" button, please provide the following:

- [ ] A description about what and why you are contributing, even if it's trivial.

- [ ] The issue number(s) or PR number(s) in the description if you are contributing in response to those.

- [ ] If applicable, unit tests.

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