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* Adds templates * adds config.yml * updates feature request template
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--- | ||
name: Bug report | ||
about: Filling a bug report | ||
title: '' | ||
labels: bug | ||
assignees: '' | ||
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--- | ||
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## Common project specific issues | ||
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There are certain project specific issues that are commonly misinterpreted as bugs. | ||
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- [Offerings, products, or available packages are empty](https://support.revenuecat.com/hc/en-us/articles/360041793174) | ||
- [Invalid Play Store credentials errors](https://support.revenuecat.com/hc/en-us/articles/360046398913) | ||
- [Unable to connect to the App Store (STORE_PROBLEM) errors](https://support.revenuecat.com/hc/en-us/articles/360046399333) | ||
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For support I'd recommend our [online community](https://spectrum.chat/revenuecat), [StackOverflow](https://stackoverflow.com/tags/revenuecat/) and/or [Help Center](https://support.revenuecat.com/hc/en-us) 👍 | ||
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If you have a clearly defined bug (with a [Minimal, Complete, and Reproducible example](https://stackoverflow.com/help/minimal-reproducible-example)) that is not specific to your project, follow the steps below to file it with RevenueCat. For SDK-related bugs, make sure they can be reproduced on a physical device, not a simulator (there are simulator-specific problems that prevent purchases from working). | ||
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**Describe the bug** | ||
A clear and concise description of what the bug is. The more detail you can provide the faster our team will be able to triage and resolve the issue. | ||
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1. Environment | ||
1. Platform: | ||
2. SDK version: | ||
3. OS version: | ||
4. XCode/Android Studio version: | ||
5. How widespread is the issue. Percentage of devices affected. | ||
2. [Debug logs](https://docs.revenuecat.com/docs/debugging) that reproduce the issue | ||
3. Steps to reproduce, with a description of expected vs. actual behavior | ||
4. **Other information** (e.g. stacktraces, related issues, suggestions how to fix, links for us to have context, eg. stackoverflow, etc.) | ||
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**Additional context** | ||
Add any other context about the problem here. |
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blank_issues_enabled: false | ||
contact_links: | ||
- name: Our online community | ||
url: https://spectrum.chat/revenuecat | ||
about: Please ask and answer questions here | ||
- name: Our Help Center | ||
url: https://support.revenuecat.com/hc/en-us | ||
about: Get help from our support team | ||
- name: Feature Request | ||
url: https://support.revenuecat.com/hc/en-us/articles/360046422033-Feature-Requests | ||
about: Please use this instead of opening an issue. This is best channel that allows us to keep track of feature requests. | ||
- name: Offerings, products, or available packages are empty | ||
url: https://support.revenuecat.com/hc/en-us/articles/360041793174 | ||
about: Why are my products, offerings, or available packages empty? | ||
- name: Invalid Play Store credentials errors | ||
url: https://support.revenuecat.com/hc/en-us/articles/360046398913 | ||
about: How to solve Play Store credentials errors | ||
- name: Unable to connect to the App Store (STORE_PROBLEM) errors | ||
url: https://support.revenuecat.com/hc/en-us/articles/360046399333 | ||
about: Why I get STORE_PROBLEM errors | ||
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--- | ||
name: Feature request | ||
about: Suggest an idea for this project | ||
title: '' | ||
labels: enhancement | ||
assignees: '' | ||
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--- | ||
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Please use https://support.revenuecat.com/hc/en-us/articles/360046422033-Feature-Requests instead of opening an issue. That is the best channel that allows us to keep track of feature requests. |
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Thank you for contributing to Purchases. Before pressing the "Create Pull Request" button, please provide the following: | ||
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- [ ] A description about what and why you are contributing, even if it's trivial. | ||
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- [ ] The issue number(s) or PR number(s) in the description if you are contributing in response to those. | ||
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- [ ] If applicable, unit tests. |