Add support for intercom allowed users

RingCentral-Pro-Services · Jul 21, 2023 · 517026d · 517026d
1 parent feb4eba
commit 517026d
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Showing 6 changed files with 121 additions and 7 deletions.
diff --git a/frontend/public/migration-template.xlsx b/frontend/public/migration-template.xlsx
diff --git a/frontend/src/components/pages/Migration/User Data Download/hooks/useFetchUserData.ts b/frontend/src/components/pages/Migration/User Data Download/hooks/useFetchUserData.ts
@@ -17,6 +17,7 @@ const useFetchUserData = (postMessage: (message: Message) => void, postTimedMess
     const basePresenseSettingsURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/presence'
     const basePresenseAllowedUsersURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/presence/permission'
     const baseIntercomURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/intercom'
+    const baseIntercomUsersURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/intercom/permissions'
     const baseDelegatesURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/delegates'
     const basePERLURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/emergency-locations?perPage=1000'
     const baseRoleURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/assigned-role'
@@ -48,6 +49,7 @@ const useFetchUserData = (postMessage: (message: Message) => void, postTimedMess
         await fetchPresenseSettings(userDataBundle, accessToken)
         await fetchPresenseAllowedUsers(userDataBundle, extensions, accessToken)
         await fetchIntercomStatus(userDataBundle, accessToken)
+        await fetchIntercomUsers(userDataBundle, accessToken)
         if (shouldFetchDelegates) {
             await fetchDelegates(userDataBundle, accessToken)
         }
@@ -471,6 +473,34 @@ const useFetchUserData = (postMessage: (message: Message) => void, postTimedMess
         }
     }
 
+    const fetchIntercomUsers = async (userDataBundle: UserDataBundle, token: string) => {
+        try {
+            const headers = {
+                "Accept": "application/json",
+                "Content-Type": "application/json",
+                "Authorization": `Bearer ${token}`
+            }
+            const response = await RestCentral.get(baseIntercomUsersURL.replace('extensionId', `${userDataBundle.extension.data.id}`), headers)
+            userDataBundle.extendedData!.intercomUsers = response.data.extensions || []
+
+            if (response.rateLimitInterval > 0) {
+                postTimedMessage(new Message(`Rale limit reached. Waiting ${response.rateLimitInterval / 1000} seconds`, 'info'), response.rateLimitInterval)
+            }
+
+            response.rateLimitInterval > 0 ? await wait(response.rateLimitInterval) : await wait(baseWaitingPeriod)
+        }
+        catch (e: any) {
+            if (e.rateLimitInterval > 0) {
+                postTimedMessage(new Message(`Rale limit reached. Waiting ${e.rateLimitInterval / 1000} seconds`, 'info'), e.rateLimitInterval)
+            }
+            console.log(`Failed to get intercom users`)
+            console.log(e)
+            postMessage(new Message(`Failed to get intercom allowed users for ${userDataBundle.extension.data.name} ${e.error ?? ''}`, 'error'))
+            postError(new SyncError(userDataBundle.extension.data.name, parseInt(userDataBundle.extension.data.extensionNumber), ['Failed to fetch intercom allowed users', ''], e.error ?? ''))
+            e.rateLimitInterval > 0 ? await wait(e.rateLimitInterval) : await wait(baseWaitingPeriod)
+        }
+    }
+
     const fetchDelegates = async (userDataBundle: UserDataBundle, token: string) => {
         try {
             const headers = {

diff --git a/frontend/src/components/pages/Migration/User Data Download/models/UserDataBundle.ts b/frontend/src/components/pages/Migration/User Data Download/models/UserDataBundle.ts
@@ -26,20 +26,20 @@ export class UserDataBundle {
             actualDevices = this.extendedData.devices.filter((device) => device.phoneLines && device.phoneLines.length !== 0)
 
             for (let i = 0; i < actualDevices.length; i++) {
-                const row = new UserDataRow(this.extension, 'Full DL', actualDevices[i], undefined, this.extendedData.businessHoursCallHandling, this.extendedData.afterHoursCallHandling, this.extendedData.notifications, this.extendedData.callerID, this.extendedData.blockedCallSettings, this.extendedData.blockedPhoneNumbers, this.extendedData.presenseLines, this.extendedData.presenseSettings, this.extendedData.presenseAllowedUsers, this.extendedData.intercomStatus, this.extendedData.delegates, this.extendedData.pERLs, this.extendedData.roles, this.extendedData.incommingCallInfo, this.extendedData.businessHours, this.extendedData.forwardAllCalls, this.extendedData.defaultBridge, this.userGroups, this.phoneNumberMap, this.tempExtension)
+                const row = new UserDataRow(this.extension, 'Full DL', actualDevices[i], undefined, this.extendedData.businessHoursCallHandling, this.extendedData.afterHoursCallHandling, this.extendedData.notifications, this.extendedData.callerID, this.extendedData.blockedCallSettings, this.extendedData.blockedPhoneNumbers, this.extendedData.presenseLines, this.extendedData.presenseSettings, this.extendedData.presenseAllowedUsers, this.extendedData.intercomStatus, this.extendedData.delegates, this.extendedData.pERLs, this.extendedData.roles, this.extendedData.incommingCallInfo, this.extendedData.businessHours, this.extendedData.forwardAllCalls, this.extendedData.defaultBridge, this.userGroups, this.phoneNumberMap, this.tempExtension, this.extendedData.intercomUsers)
                 rows.push(row)
             }
         }
 
         if (this.extendedData.directNumbers) {
             for (const directNumber of this.extendedData.directNumbers) {
-                const row = new UserDataRow(this.extension, 'Additional DID', undefined, directNumber.phoneNumber, this.extendedData.businessHoursCallHandling, this.extendedData.afterHoursCallHandling, this.extendedData.notifications, this.extendedData.callerID, this.extendedData.blockedCallSettings, this.extendedData.blockedPhoneNumbers, this.extendedData.presenseLines, this.extendedData.presenseSettings, this.extendedData.presenseAllowedUsers, this.extendedData.intercomStatus, this.extendedData.delegates, this.extendedData.pERLs, this.extendedData.roles, this.extendedData.incommingCallInfo, this.extendedData.businessHours, this.extendedData.forwardAllCalls, this.extendedData.defaultBridge, this.userGroups, this.phoneNumberMap, this.tempExtension)
+                const row = new UserDataRow(this.extension, 'Additional DID', undefined, directNumber.phoneNumber, this.extendedData.businessHoursCallHandling, this.extendedData.afterHoursCallHandling, this.extendedData.notifications, this.extendedData.callerID, this.extendedData.blockedCallSettings, this.extendedData.blockedPhoneNumbers, this.extendedData.presenseLines, this.extendedData.presenseSettings, this.extendedData.presenseAllowedUsers, this.extendedData.intercomStatus, this.extendedData.delegates, this.extendedData.pERLs, this.extendedData.roles, this.extendedData.incommingCallInfo, this.extendedData.businessHours, this.extendedData.forwardAllCalls, this.extendedData.defaultBridge, this.userGroups, this.phoneNumberMap, this.tempExtension, this.extendedData.intercomUsers)
                 rows.push(row)
             }
         }
 
         if ((!this.extendedData.devices && !this.extendedData.directNumbers) || (this.extendedData.devices.length === 0 && this.extendedData.directNumbers?.length === 0) || actualDevices.length === 0) {
-            const row = new UserDataRow(this.extension, 'Virtual', undefined, undefined, this.extendedData.businessHoursCallHandling, this.extendedData.afterHoursCallHandling, this.extendedData.notifications, this.extendedData.callerID, this.extendedData.blockedCallSettings, this.extendedData.blockedPhoneNumbers, this.extendedData.presenseLines, this.extendedData.presenseSettings, this.extendedData.presenseAllowedUsers, this.extendedData.intercomStatus, this.extendedData.delegates, this.extendedData.pERLs, this.extendedData.roles, this.extendedData.incommingCallInfo, this.extendedData.businessHours, this.extendedData.forwardAllCalls, this.extendedData.defaultBridge, this.userGroups, this.phoneNumberMap, this.tempExtension)
+            const row = new UserDataRow(this.extension, 'Virtual', undefined, undefined, this.extendedData.businessHoursCallHandling, this.extendedData.afterHoursCallHandling, this.extendedData.notifications, this.extendedData.callerID, this.extendedData.blockedCallSettings, this.extendedData.blockedPhoneNumbers, this.extendedData.presenseLines, this.extendedData.presenseSettings, this.extendedData.presenseAllowedUsers, this.extendedData.intercomStatus, this.extendedData.delegates, this.extendedData.pERLs, this.extendedData.roles, this.extendedData.incommingCallInfo, this.extendedData.businessHours, this.extendedData.forwardAllCalls, this.extendedData.defaultBridge, this.userGroups, this.phoneNumberMap, this.tempExtension, this.extendedData.intercomUsers)
             rows.push(row)
         }
 
@@ -59,6 +59,7 @@ export interface ExtendedUserData {
     presenseSettings?: PresenseSettings
     presenseAllowedUsers?: PresenseAllowedUser[]
     intercomStatus?: IntercomStatus
+    intercomUsers?: IntercomUser[]
     delegates?: Delegate[]
     pERLs?: PERL[]
     roles?: Role[]
@@ -500,4 +501,11 @@ export interface DefaultBridge {
     pins: {
         web: string
     }
+}
+
+export interface IntercomUser {
+    uri?: string
+    id: string
+    extensionNumber: string
+    name: string
 }
diff --git a/frontend/src/components/pages/Migration/User Data Download/models/UserDataRow.ts b/frontend/src/components/pages/Migration/User Data Download/models/UserDataRow.ts
@@ -1,6 +1,6 @@
 import ExcelFormattable from "../../../../../models/ExcelFormattable";
 import { Extension } from "../../../../../models/Extension";
-import { BlockedCallSettings, BlockedPhoneNumber, BusinessHours, CallerID, CallHandling, DefaultBridge, Delegate, Device, PERL, ForwardAllCalls, IncommingCallInfo, IntercomStatus, Notifications, PresenseAllowedUser, PresenseLine, PresenseSettings, Role, PhoneNumber } from "./UserDataBundle";
+import { BlockedCallSettings, BlockedPhoneNumber, BusinessHours, CallerID, CallHandling, DefaultBridge, Delegate, Device, PERL, ForwardAllCalls, IncommingCallInfo, IntercomStatus, Notifications, PresenseAllowedUser, PresenseLine, PresenseSettings, Role, PhoneNumber, IntercomUser } from "./UserDataBundle";
 
 export class UserDataRow implements ExcelFormattable {
     constructor(public extension: Extension, public type: string, public device?: Device, public directNumber?: string, 
@@ -9,7 +9,7 @@ export class UserDataRow implements ExcelFormattable {
                 public blockedPhoneNumbers?: BlockedPhoneNumber[], public presenseLines?: PresenseLine[], public presenseSettings?: PresenseSettings,
                 public presenseAllowedUsers?: PresenseAllowedUser[], public intercomStatus?: IntercomStatus, public delegates?: Delegate[], public erls?: PERL[],
                 public roles?: Role[], public incommingCallInfo?: IncommingCallInfo, public businessHours?: BusinessHours, public forwardAllCalls?: ForwardAllCalls,
-                public defaultBridge?: DefaultBridge, public userGroups?: string, public phoneNumberMap?: Map<string, PhoneNumber>, public tempExtension?: string) {}
+                public defaultBridge?: DefaultBridge, public userGroups?: string, public phoneNumberMap?: Map<string, PhoneNumber>, public tempExtension?: string, public intercomUsers?: IntercomUser[]) {}
 
     toExcelRow(): string[] {
         return [
@@ -56,6 +56,7 @@ export class UserDataRow implements ExcelFormattable {
             this.presenseSettings?.allowSeeMyPresence === true ? 'ON' : 'OFF',
             this.prettyPresenseUsers(),
             this.intercomStatus?.enabled ? 'ON' : 'OFF',
+            this.prettyIntercomUsers(),
             this.prettyDelegates(),
             this.defaultBridge?.pins.web ?? '',
             this.greeting('Introductory'),
@@ -357,6 +358,17 @@ export class UserDataRow implements ExcelFormattable {
         return result
     }
 
+    prettyIntercomUsers() {
+        if (!this.intercomUsers) return ''
+        let result = ''
+
+        for (const intercomUser of this.intercomUsers) {
+            result += `${intercomUser.name} - ${intercomUser.extensionNumber}\n`
+        }
+
+        return result
+    }
+
     prettyIncommingCallInfo() {
         let result = ''
         if (!this.incommingCallInfo) return result

diff --git a/frontend/src/components/pages/Migration/Users/hooks/useConfigureUser.ts b/frontend/src/components/pages/Migration/Users/hooks/useConfigureUser.ts
@@ -4,7 +4,7 @@ import { Message } from "../../../../../models/Message";
 import { SyncError } from "../../../../../models/SyncError";
 import { RestCentral } from "../../../../../rcapi/RestCentral";
 import { ERL } from "../../../Automatic Location Updates/models/ERL";
-import { BlockedPhoneNumber, CalledNumber, CallerIDDevice, CallerIDFeature, CallHandling, CallHandlingForwardingNumber, CallHandlingForwardingRule, CustomRule, Device, ForwardingNumber, PERL, PhoneNumber, PresenseAllowedUser, PresenseLine, UserDataBundle } from "../../User Data Download/models/UserDataBundle";
+import { BlockedPhoneNumber, CalledNumber, CallerIDDevice, CallerIDFeature, CallHandling, CallHandlingForwardingNumber, CallHandlingForwardingRule, CustomRule, Device, ForwardingNumber, IntercomUser, PERL, PhoneNumber, PresenseAllowedUser, PresenseLine, UserDataBundle } from "../../User Data Download/models/UserDataBundle";
 import { Role } from "../models/Role";
 
 interface DeviceModelPayload {
@@ -31,6 +31,7 @@ const useConfigureUser = (postMessage: (message: Message) => void, postTimedMess
     const basePresenceSettingsURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/presence'
     const baseNotificationsSettingsURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/notification-settings'
     const baseIntercomURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/intercom'
+    const baseIntercomUsersURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/intercom/permissions'
     const baseCallHandlingURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/answering-rule/ruleId?showInactiveNumbers=true'
     const baseBlockedCallsURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/caller-blocking'
     const baseBlockedPnoneNumbersURL = 'https://platform.ringcentral.com/restapi/v1.0/account/~/extension/extensionId/caller-blocking/phone-numbers'
@@ -85,6 +86,7 @@ const useConfigureUser = (postMessage: (message: Message) => void, postTimedMess
         await setNotifications(bundle, emailSuffix, accessToken)
         if (deviceIDs && deviceIDs.length > 0) {
             await enableIntercom(bundle, deviceIDs[0], accessToken)
+            await setIntercomUsers(bundle, originalExtensions, targetExtensions, accessToken)
         }
 
         for (let customRule of bundle.extendedData!.customRules!) {
@@ -580,6 +582,68 @@ const useConfigureUser = (postMessage: (message: Message) => void, postTimedMess
         }
     }
 
+    const setIntercomUsers = async (bundle: UserDataBundle, originalExtensions: Extension[], targetExtensions: Extension[], token: string) => {
+        if (!bundle.extendedData?.intercomStatus?.enabled || !bundle.extendedData.intercomUsers || bundle.extendedData.intercomUsers.length === 0) return
+
+        try {
+            const headers = {
+                "Accept": "application/json",
+                "Content-Type": "application/json",
+                "Authorization": `Bearer ${token}`
+            }
+            // const response = await RestCentral.get(baseIntercomUsersURL.replace('extensionId', `${bundle.extension.data.id}`), headers)
+
+            const goodUsers: IntercomUser[] = []
+            const badUsers: IntercomUser[] = []
+
+            for(const user of bundle.extendedData!.intercomUsers) {
+                const originalExtension = originalExtensions.find((extension) => `${extension.data.id}` === `${user.id}`)
+                if (!originalExtension) {
+                    badUsers.push(user)
+                    continue
+                }
+
+                const targetExtension = targetExtensions.find((extension) => extension.data.name === originalExtension.data.name && originalExtension.prettyType() === extension.prettyType())
+                if (!targetExtension) {
+                    badUsers.push(user)
+                    continue
+                }
+
+                goodUsers.push({
+                    id: `${targetExtension.data.id}`,
+                    extensionNumber: targetExtension.data.extensionNumber,
+                    name: targetExtension.data.name,
+                })
+            }
+
+            if (badUsers.length > 0) {
+                postMessage(new Message(`${badUsers.length} users were removed from ${bundle.extension.data.name}'s intercom allowed users because they could not be found`, 'warning'))
+                postError(new SyncError(bundle.extension.data.name, bundle.extension.data.extensionNumber, ['Users removed from intercom allowed users', badUsers.map((user) => user.name).join(', ')]))
+            }
+
+            if (goodUsers.length === 0) return
+
+            const response = await RestCentral.put(baseIntercomUsersURL.replace('extensionId', `${bundle.extension.data.id}`), headers, {extensions: goodUsers})
+
+
+            if (response.rateLimitInterval > 0) {
+                postTimedMessage(new Message(`Rale limit reached. Waiting ${response.rateLimitInterval / 1000} seconds`, 'info'), response.rateLimitInterval)
+            }
+
+            response.rateLimitInterval > 0 ? await wait(response.rateLimitInterval) : await wait(baseWaitingPeriod)
+        }
+        catch (e: any) {
+            if (e.rateLimitInterval > 0) {
+                postTimedMessage(new Message(`Rale limit reached. Waiting ${e.rateLimitInterval / 1000} seconds`, 'info'), e.rateLimitInterval)
+            }
+            console.log(`Failed to set intercom users`)
+            console.log(e)
+            postMessage(new Message(`Failed to set intercom users for ${bundle.extension.data.name} ${e.error ?? ''}`, 'error'))
+            postError(new SyncError(bundle.extension.data.name, parseInt(bundle.extension.data.extensionNumber), ['Failed to set intercom users', ''], e.error ?? ''))
+            e.rateLimitInterval > 0 ? await wait(e.rateLimitInterval) : await wait(baseWaitingPeriod)
+        }
+    }
+
     const setDuringHoursGreetings = async (bundle: UserDataBundle, token: string) => {
         try {
             const headers = {

diff --git a/frontend/src/components/pages/Migration/Users/hooks/useMigrateUsers.ts b/frontend/src/components/pages/Migration/Users/hooks/useMigrateUsers.ts
@@ -58,7 +58,7 @@ const useMigrateUsers = (postMessage: (message: Message) => void, postTimedMessa
                         continue
                     }
                     const unassignedExt = unassignedExtensions.pop()!
-                    bundle.phoneNumberMap.set(bundle.extendedData!.devices[i].phoneLines[0].phoneInfo.phoneNumber, unassignedExt.data!.phoneNumbers![0])
+                    bundle.phoneNumberMap.set(actualDevices[i].phoneLines[0].phoneInfo.phoneNumber, unassignedExt.data!.phoneNumbers![0])
                     unassignedIDs.push(`${unassignedExt.data.id}`)
                 }