[NEW][ENTERPRISE] Support Omnichannel conversations auditing #17692
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rodrigok
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rodrigok
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May 21, 2020
…omnichannel-rooms # Conflicts: # app/livechat/imports/server/rest/visitors.js
rodrigok
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May 21, 2020
gabriellsh
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May 29, 2020
…apps_rewrite * 'develop' of github.com:RocketChat/Rocket.Chat: (30 commits) Regression: Fix Unread bar design (#17750) Regression: Adjusting spaces between OAuth login buttons (#17745) Improved thread margins for clarity Regression: Scroll on admin user info (#17711) Regression: Removed status border on mentions list (#17741) Regression: Force unread-rooms bar to appears over the room list (#17728) [NEW][APPS-ENGINE] Essentials mechanism (#17656) Regression: Fix error preventing creation of group DMs (#17726) [FIX] SAML IDP initiated logout error (#17482) Regression: Threads list was fetching all threads (#17716) Regression: Add missing return to afterSaveMessage callbacks (#17715) [FIX] Missing dropdown to select custom status color on user's profile (#16537) [FIX] Password reset/change accepting current password as new password (#16331) [NEW][ENTERPRISE] Support Omnichannel conversations auditing (#17692) Upgrade Livechat Widget version to 1.5.0 (#17710) [FIX] Can't click on room's actions menu of sidebar list when in search mode (#16548) [NEW][ENTERPRISE] Support for custom Livechat registration form fields (#17581) Update Fuselage version (#17708) [NEW][ENTERPRISE] Omnichannel Last-Chatted Agent Preferred option (#17666) Regression: Status presence color (#17707) ...
ggazzo
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Jun 3, 2020
…/new-threads* 'develop' of github.com:RocketChat/Rocket.Chat: (54 commits) Submit a payload to the release service when a release happens (#17775) Regression: Fix Unread bar design (#17750) Regression: Adjusting spaces between OAuth login buttons (#17745) Improved thread margins for clarity Regression: Scroll on admin user info (#17711) Regression: Removed status border on mentions list (#17741) Regression: Force unread-rooms bar to appears over the room list (#17728) [NEW][APPS-ENGINE] Essentials mechanism (#17656) Regression: Fix error preventing creation of group DMs (#17726) [FIX] SAML IDP initiated logout error (#17482) Regression: Threads list was fetching all threads (#17716) Regression: Add missing return to afterSaveMessage callbacks (#17715) [FIX] Missing dropdown to select custom status color on user's profile (#16537) [FIX] Password reset/change accepting current password as new password (#16331) [NEW][ENTERPRISE] Support Omnichannel conversations auditing (#17692) Upgrade Livechat Widget version to 1.5.0 (#17710) [FIX] Can't click on room's actions menu of sidebar list when in search mode (#16548) [NEW][ENTERPRISE] Support for custom Livechat registration form fields (#17581) Update Fuselage version (#17708) [NEW][ENTERPRISE] Omnichannel Last-Chatted Agent Preferred option (#17666) ...
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This implementation adds support for omnichannel conversations auditing.
Now it's possible to select
Omnichannelroom type in the auditing options:The
Omnichanneloption provides two filters to audit conversations:VisitorAgentAt least one of them is required.
Auditing omnichannel rooms:
