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[IMPROVE] Display status information in the Omnichannel Agents list #17701

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merged 4 commits into from
May 20, 2020
Merged

[IMPROVE] Display status information in the Omnichannel Agents list #17701

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b9209d7
Display agent's status and service service status on agents list.
renatobecker May 20, 2020
24072e0
Merge branch 'develop' into omnichannel/show-agent-status-list
renatobecker May 20, 2020
bd48de4
Merge branch 'develop' into omnichannel/show-agent-status-list
renatobecker May 20, 2020
b4646de
Add status and status service on the Livechat agents list.
renatobecker May 20, 2020
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10 changes: 7 additions & 3 deletions app/livechat/client/views/app/livechatAgents.html
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Original file line number Diff line number Diff line change
Expand Up @@ -51,9 +51,11 @@
{{#table fixed='true' onScroll=onTableScroll}}
<thead>
<tr>
<th><div class="table-fake-th">{{_ "Name"}}</div></th>
<th width="33%"><div class="table-fake-th">{{_ "Username"}}</div></th>
<th width="33%"><div class="table-fake-th">{{_ "Email"}}</div></th>
<th width="30%"><div class="table-fake-th">{{_ "Name"}}</div></th>
<th width="20%"><div class="table-fake-th">{{_ "Username"}}</div></th>
<th width="20%"><div class="table-fake-th">{{_ "Email"}}</div></th>
<th><div class="table-fake-th">{{_ "Status"}}</div></th>
<th><div class="table-fake-th">{{_ "Service"}}</div></th>
<th width='40px'><div class="table-fake-th">&nbsp;</div></th>
</tr>
</thead>
Expand All @@ -79,6 +81,8 @@
</td>
<td>{{username}}</td>
<td>{{emailAddress}}</td>
<td>{{status}}</td>
<td>{{statusService}}</td>
<td>
<a href="#remove" class="remove-agent">
<i class="icon-trash"></i>
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4 changes: 4 additions & 0 deletions app/livechat/client/views/app/livechatAgents.js
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Expand Up @@ -90,6 +90,10 @@ Template.livechatAgents.helpers({
data: Template.instance().tabBarData.get(),
};
},
statusService() {
const { status, statusLivechat } = this;
return statusLivechat === 'available' && status !== 'offline' ? t('Available') : t('Unavailable');
},
});

const DEBOUNCE_TIME_FOR_SEARCH_AGENTS_IN_MS = 300;
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1 change: 1 addition & 0 deletions packages/rocketchat-i18n/i18n/en.i18n.json
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Expand Up @@ -3479,6 +3479,7 @@
"Unarchive": "Unarchive",
"unarchive-room": "Unarchive Room",
"unarchive-room_description": "Permission to unarchive channels",
"Unavailable": "Unavailable",
"Unblock_User": "Unblock User",
"Uncheck_All": "Uncheck All",
"Undefined": "Undefined",
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1 change: 1 addition & 0 deletions packages/rocketchat-i18n/i18n/pt-BR.i18n.json
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Original file line number Diff line number Diff line change
Expand Up @@ -3122,6 +3122,7 @@
"Unarchive": "Desarquivar",
"unarchive-room": "Desarquivar Sala",
"unarchive-room_description": "Permissão para desarchivar canais",
"Unavailable": "Indisponível",
"Unblock_User": "Desbloquear Usuário",
"Undefined": "Não definido",
"Unfavorite": "Remover dos Favoritos",
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