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Demis - Error has occurred when User click on the download message button #12846

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mk-sgent opened this issue Dec 22, 2023 · 3 comments · Fixed by #12911
Closed

Demis - Error has occurred when User click on the download message button #12846

mk-sgent opened this issue Dec 22, 2023 · 3 comments · Fixed by #12911
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bug An error or misbehavior of an existing feature (ticket type) laboratory Samples, pathogen tests and lab messages major A functional requirement is incorrect or incomplete, ... (Severity for bugs/defects) qa-verified Issue has been tested and verified by QA users vaadin-app Affects the Vaadin application

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@mk-sgent
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Problem Description

When user try download message from demis the error has occurred

Screenshot:
image

image

Reproduction Steps

1.Go to https://test-de2.sormas.netzlink.com/
2.Click on Messages button from Navbar
3.Click on download messages button(sometimes twice) for chosen message
4.The error has occurred

Expected Behavior

File has downloaded successful, no error message

Affected Area(s)

Web app

SORMAS Version

Version: 1.93.0-SNAPSHOT (805282f)

Android version/Browser

Google Chrome

User Role(s)

Automation admin, S2S

Server URL

https://test-de2.sormas.netzlink.com/

Additional Information

No response

@mk-sgent mk-sgent added the finding Something to be investigated if it is a bug, a change or another issue type label Dec 22, 2023
@adinaflorea9 adinaflorea9 added bug An error or misbehavior of an existing feature (ticket type) laboratory Samples, pathogen tests and lab messages vaadin-app Affects the Vaadin application users major A functional requirement is incorrect or incomplete, ... (Severity for bugs/defects) and removed finding Something to be investigated if it is a bug, a change or another issue type labels Dec 22, 2023
@adinaflorea9 adinaflorea9 removed their assignment Dec 27, 2023
@MateStrysewske
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@mk-sgent Can you provide log files for this error please?

@mk-sgent
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mk-sgent commented Jan 8, 2024

Sure, I added logs in attachment
log.txt

@abrudanancuta abrudanancuta changed the title Error has occurred when User click on the download message button Demis - Error has occurred when User click on the download message button Jan 10, 2024
@leventegal-she leventegal-she self-assigned this Jan 25, 2024
MateStrysewske added a commit that referenced this issue Jan 26, 2024
…ownload-pdf

#12846 Demis - Error has occurred when User click on the download mes…
@adinaflorea9 adinaflorea9 self-assigned this Jan 29, 2024
@adinaflorea9
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Verified ticket on https://test-de2.sormas.netzlink.com/ using SORMAS version 1.94.0-SNAPSHOT(dfc3af7).

@adinaflorea9 adinaflorea9 added the qa-verified Issue has been tested and verified by QA label Jan 29, 2024
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Labels
bug An error or misbehavior of an existing feature (ticket type) laboratory Samples, pathogen tests and lab messages major A functional requirement is incorrect or incomplete, ... (Severity for bugs/defects) qa-verified Issue has been tested and verified by QA users vaadin-app Affects the Vaadin application
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