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doc: move support information to SUPPORT.md
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The GitHub interface will display links to SUPPORT.md in
hopefully-helpful places so let's take advantage of that and move the
support information to there and out of our README (but include a link
to the new SUPPORT.md).

Fixes: nodejs#27926
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Trott committed May 27, 2019
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29 changes: 2 additions & 27 deletions README.md
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Expand Up @@ -36,29 +36,8 @@ The Node.js project uses an [open governance model](./GOVERNANCE.md). The

## Support

Node.js contributors have limited availability to address general support
questions. Please make sure you are using a [currently-supported version of
Node.js](https://github.com/nodejs/Release#release-schedule).

When looking for support, please first search for your question in these venues:

* [Node.js Website][]
* [Node.js Help][]
* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue)

If you didn't find an answer in the resources above, try these unofficial
resources:

* [Questions tagged 'node.js' on StackOverflow][]
* [#node.js channel on chat.freenode.net][]
* [Node.js Slack Community](https://node-js.slack.com/)
* To register: [nodeslackers.com](http://www.nodeslackers.com/)

GitHub issues are for tracking enhancements and bugs, not general support.

The open source license grants you the freedom to use Node.js. It does not
guarantee commitments of other people's time. Please be respectful and manage
your expectations.
Looking for help? Check out the
[instructions for getting support](./SUPPORT.md).

## Release Types

Expand Down Expand Up @@ -601,10 +580,6 @@ Other keys used to sign some previous releases:

[Code of Conduct]: https://github.com/nodejs/admin/blob/master/CODE_OF_CONDUCT.md
[Contributing to the project]: CONTRIBUTING.md
[Node.js Help]: https://github.com/nodejs/help
[Node.js Foundation]: https://nodejs.org/en/foundation/
[Node.js Website]: https://nodejs.org/en/
[Questions tagged 'node.js' on StackOverflow]: https://stackoverflow.com/questions/tagged/node.js
[Working Groups]: https://github.com/nodejs/TSC/blob/master/WORKING_GROUPS.md
[Strategic Initiatives]: https://github.com/nodejs/TSC/blob/master/Strategic-Initiatives.md
[#node.js channel on chat.freenode.net]: https://webchat.freenode.net?channels=node.js&uio=d4
25 changes: 25 additions & 0 deletions SUPPORT.md
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@@ -0,0 +1,25 @@
# Support

Node.js contributors have limited availability to address general support
questions. Please make sure you are using a [currently-supported version of
Node.js](https://github.com/nodejs/Release#release-schedule).

When looking for support, please first search for your question in these venues:

* [Node.js Website](https://nodejs.org/en/)
* [Node.js Help](https://github.com/nodejs/help)
* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue)

If you didn't find an answer in the resources above, try these unofficial
resources:

* [Questions tagged 'node.js' on StackOverflow](https://stackoverflow.com/questions/tagged/node.js)
* [#node.js channel on chat.freenode.net](https://webchat.freenode.net?channels=node.js&uio=d4)
* [Node.js Slack Community](https://node-js.slack.com/)
* To register: [nodeslackers.com](http://www.nodeslackers.com/)

GitHub issues are for tracking enhancements and bugs, not general support.

The open source license grants you the freedom to use Node.js. It does not
guarantee commitments of other people's time. Please be respectful and manage
your expectations.

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