v2.0

Slab v2.0!

Features:

Tag based notifications

• Report on any tag on a ticket - instead of a hardcoded list of 4 SLA types, any tag can be set up to receive alerts on new tickets, upcoming SLA breaches, or ticket updates, sent to any channel. See Configuring Tags for more details

Reporting

• Using Postgres, Slab now collects information about each time a command is run and saves it in the Activity table within the Postgres database.
• Future versions of Slab will create reports on who uses Slab the most, how long the average person uses Slab for, etc.

Display organization on SLA alerts

• Thanks to @li3n3, Slab now displays the organization associated with the given ticket on SLA alerts.

Fixes:

• Proper DB connection handling
• Use the new Slack standard for @here
• Redirect the @slab help message to the wiki, rather than a hardcoded list