cleanup

Clean up previous Windows installation

The get_iplayer installer attempts to clean up the previous installation for the current user. The current user is the logged-in user if that user is in the system Administrators group, or else the user account used to elevate privileges in order to run the installer. If that is not the account you use with get_iplayer (e.g., you are using a separate administrator account for installation), see below for instructions on how to manually clean up the previous installation.

1. Remove obsolete system profile directory (if it exists):

    C:\ProgramData\get_iplayer
   

   You must remove it to ensure that get_iplayer functions properly on multi-user systems. Removal requires administrator privileges.

2. Remove virtual store directory (if it exists):

   32-bit:

    C:\Users\{username}\AppData\Local\VirtualStore\Program Files\get_iplayer
   

   64-bit:

    C:\Users\{username}\AppData\Local\VirtualStore\Program Files (x86)\get_iplayer
   

   where {username} is the account you use with get_iplayer. You must remove any virtual store directory for get_iplayer to function properly.

3. If the previous installation was configured with a custom output directory, transfer it to your user preferences by opening the get_iplayer command prompt while logged in to the account you use with get_iplayer and running the following command:

    get_iplayer --prefs-add --output="{output-directory}"
   

   where {output-directory} is the path to your custom output directory.

4. Remove the obsolete user plugins directory if it exists:

    C:\Users\{username}\.get_iplayer\plugins
   

   It may contain files not installed by get_iplayer Setup.

5. Delete an obsolete registry key (if it exists):

    HKCU\Software\get_iplayer
   

   while logged in to the account you use with get_iplayer.

6. Remove the previous installation directory (if it exists and is different from the current installation directory).

7. Remove obsolete Start Menu items (if they exist):

    C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\get_iplayer
    C:\Users\{username}\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\VLC Media Player.lnk
   

8. Edit your user options file:

    C:\Users\{username}\.get_iplayer\options
   

   and remove any entries found in the following list:

    rtmptvopts --swfVfy=http://www.bbc.co.uk/emp/releases/iplayer/revisions/617463_618125_4/617463_618125_4_emp.swf
    rtmpradioopts --swfVfy=http://www.bbc.co.uk/emp/releases/iplayer/revisions/617463_618125_4/617463_618125_4_emp.swf
    rtmplivetvopts --swfVfy=http://www.bbc.co.uk/emp/releases/iplayer/revisions/617463_618125_4/617463_618125_4_emp.swf
    rtmpliveradioopts --swfVfy=http://www.bbc.co.uk/emp/releases/iplayer/revisions/617463_618125_4/617463_618125_4_emp.swf