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Comments form: Accessibility fixes for back-end #54393

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merged 3 commits into from
Sep 13, 2023
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alexstine
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What?

Try to make the comments form on the back-end accessible.

Why?

Accessibility is important.

How?

  1. Remove inert.
  2. Add aria-disabled to fields.
  3. Add aria-describedby to communicate that the form is disabled on the back-end to assistive tech.
  4. Add onSubmit event handler to disable the form submission.

Testing Instructions

  1. Open the post editor.
  2. Insert a comments block.
  3. Select the comments form block.
  4. Notice how the comment and submit form controls have aria-disabled.
  5. Notice how trying to submit a comment does not work. The event is prevented.
  6. Notice how there is an aria-describedby attribute that points to a unique description which is wrapped in the visually-hidden <div> after the comments form.

Testing Instructions for Keyboard

Screenshots or screencast

@alexstine alexstine added [Focus] Accessibility (a11y) Changes that impact accessibility and need corresponding review (e.g. markup changes). Needs Accessibility Feedback Need input from accessibility [Block] Post Comments Form Affects the Comments Form Block labels Sep 12, 2023
@alexstine alexstine self-assigned this Sep 12, 2023
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github-actions bot commented Sep 12, 2023

Size Change: +133 B (0%)

Total Size: 1.52 MB

Filename Size Change
build/block-library/index.min.js 204 kB +133 B (0%)
ℹ️ View Unchanged
Filename Size
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compressed-size-action

@@ -33,6 +37,7 @@ const CommentsFormPlaceholder = () => {
name="comment"
cols="45"
rows="8"
aria-disabled="true"
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Can we use disabled instead? Using aria-disabled makes the textarea still available to be focused and used, while disabled prevents anyone from using the textarea.

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This would cause an accessibility problem. Does read-only work?

packages/block-library/src/post-comments-form/edit.js Outdated Show resolved Hide resolved
@alexstine alexstine requested a review from jeryj September 12, 2023 19:45
@youknowriad
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Personally from a usability perspective, I find it very confusing that you're able to focus these elements but not be able to do anything with it. I think a label for the inert area saying "Preview of the comments form" would be way more clear IMO.

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Flaky tests detected in 085d07d.
Some tests passed with failed attempts. The failures may not be related to this commit but are still reported for visibility. See the documentation for more information.

🔍 Workflow run URL: https://github.com/WordPress/gutenberg/actions/runs/6164108481
📝 Reported issues:

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jeryj commented Sep 12, 2023

I think a label for the inert area saying "Preview of the comments form" would be way more clear IMO.

@youknowriad - the issue with using inert here is it blocks screen readers from previewing the content at all. What does the form have in it? Is it a textarea? Is there a button? "Preview of the comments form," is an accurate description of the block content, but a more equally accessible option is to allow the screen reader to have access to the form to so it can be fully previewed.

I agree that being able to focus items that are not available is also an odd experience. Marking the textarea and submit button as disabled rather than aria-disabled makes them both accessible to a screen reader while also preventing mouse or keyboard interactions, which is the same outcome as marking it as inert.

@alexstine
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@youknowriad This might help clear things up. I created a sub-branch off this PR with a small tweak.

https://github.com/WordPress/gutenberg/tree/comment-form-hidden-visuals-a11y-test

If you build this, you will get the same experience screen reader users have. Just a description that says "Preview of comments form."

Honestly, if you had only this information, would you know what to expect when you published this on the front-end?

Thanks.

@carolinan
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Before
With VoiceOver in Chrome, the only information I can access is the name of the block. If I navigate to the toolbar, I can tell that I can align text, but I can't tell which text or if I am supposed to be able to edit the text content.

After
With VoiceOver in Chrome, the name of the block is announced. It also tells me there is more information.
When I press the command to receive the information, it tells me the form is disabled in the editor.
When I press the down arrow key the screen reader announces "Comment" "You are currently on a selectable text".
When I press the down arrow key again, the screen reader announces "Post comment, dimmed button" which tells me the button is disabled.

I am not a screen reader user, what I found surprising with this is that it did not tell me I was on a disabled text area, but "selectable text". When VoiceOver announces "Comment, you are currently on a selectable text", the text area is what has the visible focus outline.

I think this is an improvement. I still found it confusing that I was not able to just get the information that this disabled form has one text area and one submit button, and perhaps also the text content of the "Leave a reply" H3 heading above the form.

@afercia
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afercia commented Sep 13, 2023

Personally from a usability perspective, I find it very confusing that you're able to focus these elements but not be able to do anything with it.

We already use the aria-disabled + 'noop' pattern for several buttons and controls in the editor, for example some of the buttons in the top bar when they don't do anything. That is inline with the W3C recommended best practice to keep disabled controls focusable, when it makes sense. See:

Focusability of disabled controls
https://www.w3.org/WAI/ARIA/apg/practices/keyboard-interface/#focusabilityofdisabledcontrols

The editor provides a preview of the content. Visually, it does. But is also needs to provide a real preview to non sighted useers. Hiding content from assistive technologi is not the right direction to go.

@youknowriad
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I don't mind this PR personally but I'm convinced that it's not the right thing even for screen reader users. We're not doing this to "hide things from user", we're doing this because it's not important for the user to know what's within these sections (forms) in the editor. IMO, it creates more confusion for the user.

IMO, in the editor, when you insert a comment format that you can't interact with, it's better to say: "this is where the comment form is going to be placed", rather than saying: "this is the submit button of the comment form" but you can't do anything with that.

It's a user experience choice, not an a11y fix.

@jeryj
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jeryj commented Sep 13, 2023

We're not doing this to "hide things from user"

I'm sure no one has an intention of hiding things from the user. I know we all want to deliver a great experience to everyone, regardless of how you access it.

it's not important for the user to know what's within these sections (forms) in the editor

This is where things can get problematic. I'm sure you have no intention of sending this signal, but I think it's important to be aware of it. "It's not important for the user to know what's within these sections (forms) in the editor," raises the question -- which users?

Which users get to know what's within the form, and which users don't? At the moment, visual users get an accurate and clear representation of the comment form in an non-interactive state. By allowing a screen reader access to the form, it provides a clear representation of the comment form in a non-interactive state. This is an accessibility fix to bring an equivalent, better experience for people who rely on screen readers.

I think @alexstine's example does illustrate why having "Preview of comments form," is not an equivalent experience for screen reader users. This is not the experience we are providing to sighted users, nor is it a better experience.

WordPress Editor with 'Preview of comments form' text in place of a real comment form'

@jeryj jeryj merged commit 557d84b into trunk Sep 13, 2023
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@jeryj jeryj deleted the fix/inert-comments-form branch September 13, 2023 16:22
@github-actions github-actions bot added this to the Gutenberg 16.7 milestone Sep 13, 2023
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[Block] Post Comments Form Affects the Comments Form Block [Focus] Accessibility (a11y) Changes that impact accessibility and need corresponding review (e.g. markup changes). Needs Accessibility Feedback Need input from accessibility
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5 participants