runners are Terminating gha-runner-scale-set 0.9.2

[mramachandruni]

Hi Team,
the gha-runner-scale-set runners are terminating as soon as created the pods,
here is the pod logs

RUNNER 2024-07-12 03:23:39Z INFO JobDispatcher] Set runner/worker IPC timeout to 30 seconds.
[RUNNER 2024-07-12 03:23:39Z ERR GitHubActionsService] GET request to https://pipelinesghubeus9.actions.githubusercontent.com/rz8qvqxrovPEde5QepqVsamOZo8yxQ9YvzCxhW0cG1t6cOsxVY/_apis/distributedtask/pools/1/messages?sessionId=3f1c687d-8d33-4fe1-be70-27917955ec73&status=Online&runnerVersion=2.316.1&os=Linux&architecture=X64&disableUpdate=true failed. HTTP Status: Forbidden
[RUNNER 2024-07-12 03:23:39Z INFO JobDispatcher] Shutting down JobDispatcher. Make sure all WorkerDispatcher has finished.
[RUNNER 2024-07-12 03:23:39Z INFO Runner] Deleting Runner Session...
An error occured: Runner version v2.316.1 is deprecated and cannot receive messages.
[RUNNER 2024-07-12 03:23:40Z ERR Terminal] WRITE ERROR: An error occured: Runner version v2.316.1 is deprecated and cannot receive messages.
[RUNNER 2024-07-12 03:23:40Z ERR Listener] GitHub.DistributedTask.WebApi.AccessDeniedException: Runner version v2.316.1 is deprecated and cannot receive messages.
[RUNNER 2024-07-12 03:23:40Z ERR Listener] at GitHub.Services.WebApi.VssHttpClientBase.HandleResponseAsync(HttpResponseMessage response, CancellationToken cancellationToken)
[RUNNER 2024-07-12 03:23:40Z ERR Listener] at GitHub.Services.WebApi.VssHttpClientBase.SendAsync(HttpRequestMessage message, HttpCompletionOption completionOption, Object userState, CancellationToken cancellationToken)
[RUNNER 2024-07-12 03:23:40Z ERR Listener] at GitHub.Services.WebApi.VssHttpClientBase.SendAsync[T](HttpRequestMessage message, Object userState, CancellationToken cancellationToken)
[RUNNER 2024-07-12 03:23:40Z ERR Listener] at GitHub.Services.WebApi.VssHttpClientBase.SendAsync[T](HttpMethod method, IEnumerable1 additionalHeaders, Guid locationId, Object routeValues, ApiResourceVersion version, HttpContent content, IEnumerable1 queryParameters, Object userState, CancellationToken cancellationToken)
[RUNNER 2024-07-12 03:23:40Z ERR Listener] at GitHub.Runner.Listener.MessageListener.GetNextMessageAsync(CancellationToken token)
[RUNNER 2024-07-12 03:23:40Z ERR Listener] at GitHub.Runner.Listener.Runner.RunAsync(RunnerSettings settings, Boolean runOnce)
[RUNNER 2024-07-12 03:23:40Z ERR Listener] at GitHub.Runner.Listener.Runner.RunAsync(RunnerSettings settings, Boolean runOnce)
[RUNNER 2024-07-12 03:23:40Z ERR Listener] at GitHub.Runner.Listener.Runner.RunAsync(RunnerSettings settings, Boolean runOnce)
[RUNNER 2024-07-12 03:23:40Z ERR Listener] at GitHub.Runner.Listener.Runner.ExecuteCommand(CommandSettings command)
[RUNNER 2024-07-12 03:23:40Z ERR Listener] at GitHub.Runner.Listener.Program.MainAsync(IHostContext context, String[] args)
Runner listener exit with terminated error, stop the service, no retry needed.
Exiting runner...

the runner were running fine till yesterday and there is not changes are made it ,would you please help us what would be the reason to terminated the runners pod

[Nastaliss]

I had this error yesterday, you need to update your docker image to use 2.317.0.

[mramachandruni]

Thanks it is working after upgraded to 2.317.0

[Nastaliss]

Perfect 👍 Can you mark the discussion as answered ?