Fatal signal 11 crash on Android 7.0 #1453

curtismartintransloc · 2019-12-04T20:23:49Z

This has been happening for a little while for us apparently, but we don't get crash logs reported from it since the crash seems to be occurring in native code. It happens on the latest version of Lottie (3.3.0) and previous ones.

We have an an animation that causes our app to crash whenever we play it forward or backward. It only crashes on devices running 7.0 (pre-7.0 and post-7.0, including 7.x.x are fine). Here's what I'm seeing in the Logcat:

A/libc: Fatal signal 11 (SIGSEGV), code 1, fault addr 0x4 in tid 7235 (RenderThread)
*** *** *** *** *** *** *** *** *** *** *** *** *** *** *** ***
pid: 3801, tid: 4185, name: RenderThread  >>> com.transloc.microtransit.dev.debug <<<
signal 11 (SIGSEGV), code 1 (SEGV_MAPERR), fault addr 0x4
    r0 8ed30730  r1 00000000  r2 00000044  r3 af30a4b1
    r4 8e82b478  r5 8e82b478  r6 00000000  r7 849e4680
    r8 8e82b278  r9 00000001  sl 8597bf00  fp 8e82b1c0
    ip af369628  sp 8e82b110  lr af31a759  pc af34e29a  cpsr a00f0030
backtrace:
    #00 pc 0006329a  /system/lib/libhwui.so
    #01 pc 0006299b  /system/lib/libhwui.so
    #02 pc 000625d5  /system/lib/libhwui.so
    #03 pc 00023e5f  /system/lib/libhwui.so
    #04 pc 000258b3  /system/lib/libhwui.so
    #05 pc 00028d51  /system/lib/libhwui.so (_ZN7android10uirenderer12renderthread12RenderThread10threadLoopEv+80)
    #06 pc 0000e3e5  /system/lib/libutils.so (_ZN7android6Thread11_threadLoopEPv+140)
    #07 pc 00068a15  /system/lib/libandroid_runtime.so (_ZN7android14AndroidRuntime15javaThreadShellEPv+80)
    #08 pc 000474e3  /system/lib/libc.so (_ZL15__pthread_startPv+22)
    #09 pc 00019dcd  /system/lib/libc.so (__start_thread+6)

I've reproduced the issue by starting a new empty project that only has a LottieAnimationView.

Here's the layout:

<?xml version="1.0" encoding="utf-8"?>
<FrameLayout xmlns:android="http://schemas.android.com/apk/res/android"
    xmlns:app="http://schemas.android.com/apk/res-auto"
    xmlns:tools="http://schemas.android.com/tools"
    android:layout_width="match_parent"
    android:layout_height="match_parent"
    tools:context=".MainActivity">

    <com.airbnb.lottie.LottieAnimationView
        android:id="@+id/pin_button"
        android:layout_width="48dp"
        android:layout_height="48dp"
        android:layout_gravity="center"
        app:lottie_fileName="pinning_animation.json" />

</FrameLayout>

And here's the Activity:

package com.transloc.lottietest

import androidx.appcompat.app.AppCompatActivity
import android.os.Bundle
import com.airbnb.lottie.LottieAnimationView
import com.airbnb.lottie.RenderMode

class MainActivity : AppCompatActivity() {

    override fun onCreate(savedInstanceState: Bundle?) {
        super.onCreate(savedInstanceState)
        setContentView(R.layout.activity_main)

        val pinButton = findViewById<LottieAnimationView>(R.id.pin_button)

        pinButton.setOnClickListener {
            pinButton.resumeAnimation()
        }
    }
}

The animation will play briefly, then the app will freeze momentarily, and then it will crash. I've found that setting the render mode to SOFTWARE will work around the issue.

The text was updated successfully, but these errors were encountered:

gpeal · 2019-12-05T23:32:53Z

@curtismartintransloc Does this happen on all devices?

curtismartintransloc · 2019-12-06T13:38:41Z

We've seen it happen on the two devices we have in house running 7.0, a Nexus 6 and an LG Aristo.

disparate · 2019-12-12T13:10:31Z

Hello, maybe it can help, got same exception for the following lottie
3d_0146.zip.
Devices are Samsungs s8 and j7 (both android 7.0)
Reproduced on hardware layer type only.

gpeal · 2019-12-16T06:55:09Z

@disparate Are you sure your S8 is on 7.0? Did you flash it back to that/never upgrade it?

frogsm · 2019-12-20T00:04:15Z

It also happen to in Samsung S7(android 7.0)

I updated Lottie 2.7.0 to 3.1.0.
It was fine in 2.7.0 but it happened after updating.

It is the same as the latest version of 3.3.0.

gpeal · 2019-12-20T05:38:26Z

@frogsm Can you try using software rendering? Part of the upgrade set the render mode to AUTO and it went from software to hardware rendering.

disparate · 2019-12-20T12:19:37Z

@disparate Are you sure your S8 is on 7.0? Did you flash it back to that/never upgrade it?

@gpeal Yes, I checked it. Happens only on 7.0 definitely. Never upgraded.

pranishres · 2020-01-03T05:02:31Z

Has this issue been resolved? I am also facing crash issue in Android 7.0 devices. All devices.

disparate · 2020-01-03T06:35:20Z

Has this issue been resolved? I am also facing crash issue in Android 7.0 devices. All devices.

@pranishres
The workaround that you can proceed with if you want to use that lottie, is forcing SOFTWARE rendering on that lottie for android 7.0.

Ovadia-B · 2020-03-31T22:46:35Z

Any updates on that?
Still happens with version 3.4.0 and software rendering.

pranishres · 2020-04-01T10:19:17Z

Has this issue been resolved? I am also facing crash issue in Android 7.0 devices. All devices.

@pranishres
The workaround that you can proceed with if you want to use that lottie, is forcing SOFTWARE rendering on that lottie for android 7.0.

I removed hardware acceleration configuration from manifest. What hardware acceleration does is to smoothen the graphics rendering process. After disabling it, my lottie were little slower but it solved the crash issue

Mihir3646 · 2020-05-11T06:26:36Z

I am also facing the same issue in all 7.0 version devices. Any solution? Using lottie:3.4.0 version.

pranishres · 2020-05-11T06:29:20Z

I am also facing the same issue in all 7.0 version devices. Any solution? Using lottie:3.4.0 version.

I removed hardware acceleration configuration from manifest. What hardware acceleration does is to smoothen the graphics rendering process. After disabling it, my lottie were little slower but it solved the crash issue

Mihir3646 · 2020-05-11T07:06:30Z

I am also facing the same issue in all 7.0 version devices. Any solution? Using lottie:3.4.0 version.

I removed hardware acceleration configuration from manifest. What hardware acceleration does is to smoothen the graphics rendering process. After disabling it, my lottie were little slower but it solved the crash issue

In Manifest file it is already false android:hardwareAccelerated="false"

Also programmatically when needed I put below code to enable it, still crashing in 7.0

if (Build.VERSION.SDK_INT > android.os.Build.VERSION_CODES.N_MR1) {
    getWindow().setFlags(WindowManager.LayoutParams.FLAG_HARDWARE_ACCELERATED, 
                         WindowManager.LayoutParams.FLAG_HARDWARE_ACCELERATED);
}

gpeal · 2020-05-14T14:22:49Z

@Mihir3646 No need to do that at a global level. You can tell Lottie to render with software with setRenderMode

Mihir3646 · 2020-05-14T15:21:38Z

@Mihir3646 No need to do that at a global level. You can tell Lottie to render with software with setRenderMode

@gpeal Thank you, let me try with your mention solution. If working fine I will update here.

kenMarquez · 2020-05-21T03:58:33Z

@gpeal I had this problem in React Native, but this property is not actually exposed from the native side, I made an RP to expose this property, I tried it and it works 🎉

lottie-react-native/lottie-react-native#654

Mihir3646 · 2020-07-10T12:17:25Z

@Mihir3646 No need to do that at a global level. You can tell Lottie to render with software with setRenderMode

Still Happening

full stacktrace

#00 pc 0000000000065b7a /system/lib/libhwui.so
#1 pc 000000000006514d /system/lib/libhwui.so
#2 pc 0000000000064cdb /system/lib/libhwui.so
#3 pc 00000000000245fd /system/lib/libhwui.so
#4 pc 00000000000262d1 /system/lib/libhwui.so
#5 pc 000000000002a969 /system/lib/libhwui.so (android::uirenderer::renderthread::RenderThread::threadLoop()+80)
#6 pc 000000000000e349 /system/lib/libutils.so (android::Thread::_threadLoop(void*)+140)
#7 pc 00000000000678b7 /system/lib/libandroid_runtime.so (android::AndroidRuntime::javaThreadShell(void*)+102)
#8 pc 0000000000048293 /system/lib/libc.so (__pthread_start(void*)+22)
#9 pc 0000000000019cfd /system/lib/libc.so (__start_thread+6)

oritgurel · 2020-08-20T12:08:56Z

Good question, I would like to know that too. I think this question should be referred to https://github.com/gpeal. please let me know if you find out anything. cheers, Orit ‫בתאריך יום ד׳, 19 באוג׳ 2020 ב-8:12 מאת ‪JD Porterfield‬‏ <‪ notifications@github.com‬‏>:‬

…

@oritgurel <https://github.com/oritgurel> I noticed you had a merged PR for this change. Was curious if there was a planned release/release date for the next Lottie version? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#1453 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/AGK75IPRA3QASIDPAUTNYOLSBNNM5ANCNFSM4JVOGIHQ> .

OritYokee · 2020-08-20T12:12:02Z

@gpeal is there a planned release/release date for the next Lottie version?

jdvp · 2020-09-09T13:27:28Z

This appears to be released in v3.4.2, can anyone verify the fix and close this ticket if it is working?

gpeal · 2020-10-02T02:41:44Z

3.4.2 just changed the default but setting render mode to software has always been an option. I'm going to close this and using software rendering for problematic devices or sticking to the new default which is software for 7.0 is the recommended path forward.

serhiipalash · 2021-03-09T20:36:42Z

or sticking to the new default which is software for 7.0 is the recommended path forward.

Hi @gpeal ! Did you mean that if we don't change the render mode manually in the code and just update to 3.4.2 it will solve the crashes on Android 7.0?

gpeal · 2021-03-10T16:34:52Z

@serhiipalash You should change RenderMode to Software for 7.0 on that animation

serhiipalash · 2021-03-10T20:45:44Z

@gpeal but we don't know what exact animation crashes the app. We have a few of them on different screens.

MrHaddis · 2023-04-03T03:35:53Z

Hi@gpeal I use lottie 6.0.0,and setSoftMode RenderMode.SOFTWARE.In android 6.0 device have same problem。
Fatal signal 11 (SIGSEGV), code 1, fault addr 0x5c in tid 11244 (RenderThread)

MrHaddis · 2023-04-03T05:44:10Z

@gpeal

martirius mentioned this issue Feb 27, 2020

Fatal signal 11 on Android 6.0 #1525

Closed

gpeal added the Help wanted label May 14, 2020

kenMarquez mentioned this issue May 21, 2020

Add renderMode property for Android lottie-react-native/lottie-react-native#654

Merged

5 tasks

oritgurel mentioned this issue Jun 24, 2020

disable hardware rendering for Android 7 to avoid native crashes in l… #1586

Merged

gpeal closed this as completed Oct 2, 2020

rekhagopi18 mentioned this issue Jul 2, 2021

How to freeze the last frame in animation after it's done playing? #1833

Closed

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Fatal signal 11 crash on Android 7.0 #1453

Fatal signal 11 crash on Android 7.0 #1453

curtismartintransloc commented Dec 4, 2019 •

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gpeal commented Dec 5, 2019

curtismartintransloc commented Dec 6, 2019

disparate commented Dec 12, 2019 •

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gpeal commented Dec 16, 2019

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pranishres commented Jan 3, 2020

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gpeal commented May 14, 2020

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Mihir3646 commented Jul 10, 2020

oritgurel commented Aug 20, 2020 via email

OritYokee commented Aug 20, 2020

jdvp commented Sep 9, 2020

gpeal commented Oct 2, 2020

serhiipalash commented Mar 9, 2021

gpeal commented Mar 10, 2021

serhiipalash commented Mar 10, 2021

MrHaddis commented Apr 3, 2023

MrHaddis commented Apr 3, 2023

Fatal signal 11 crash on Android 7.0 #1453

Fatal signal 11 crash on Android 7.0 #1453

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curtismartintransloc commented Dec 4, 2019 • edited Loading

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