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🏥 Source Zendesk Support: Update expected records (#38220)
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tolik0 authored May 15, 2024
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{"stream": "sla_policies", "data": {"url": "https://d3v-airbyte.zendesk.com/api/v2/slas/policies/360001113715.json", "id": 360001113715, "title": "test police 2", "description": "test police 2", "position": 2, "filter": {"all": [{"field": "organization_id", "operator": "is", "value": 360033549136}], "any": []}, "policy_metrics": [{"priority": "high", "metric": "first_reply_time", "target": 121, "business_hours": false, "target_in_seconds": 7260}], "created_at": "2021-07-16T11:06:01Z", "updated_at": "2021-07-16T11:06:01Z"}, "emitted_at": 1711541434775}
{"stream": "sla_policies", "data": {"url": "https://d3v-airbyte.zendesk.com/api/v2/slas/policies/360001110696.json", "id": 360001110696, "title": "test police", "description": "for tests", "position": 1, "filter": {"all": [{"field": "assignee_id", "operator": "is", "value": 361089721035}], "any": []}, "policy_metrics": [{"priority": "high", "metric": "first_reply_time", "target": 61, "business_hours": false, "target_in_seconds": 3660}], "created_at": "2021-07-16T11:05:31Z", "updated_at": "2021-07-16T11:05:31Z"}, "emitted_at": 1713167661223}
{"stream": "sla_policies", "data": {"url": "https://d3v-airbyte.zendesk.com/api/v2/slas/policies/360001113715.json", "id": 360001113715, "title": "test police 2", "description": "test police 2", "position": 2, "filter": {"all": [{"field": "organization_id", "operator": "is", "value": 360033549136}], "any": []}, "policy_metrics": [{"priority": "high", "metric": "first_reply_time", "target": 121, "business_hours": false, "target_in_seconds": 7260}], "created_at": "2021-07-16T11:06:01Z", "updated_at": "2021-07-16T11:06:01Z"}, "emitted_at": 1713167661228}
{"stream": "ticket_activities", "data": {"url": "https://d3v-airbyte.zendesk.com/api/v2/activities/9515168515983.json", "id": 9515168515983, "title": "Danylo commented on ticket #160: I hope so!.", "verb": "tickets.comment", "user_id": 360786799676, "actor_id": 9515132940047, "updated_at": "2024-04-12T13:40:38Z", "created_at": "2024-04-12T13:40:38Z", "object": {"comment": {"value": "I hope so!", "public": true}}, "target": {"ticket": {"id": 160, "subject": "Stream filling request"}}, "user": {"id": 360786799676, "url": "https://d3v-airbyte.zendesk.com/api/v2/users/360786799676.json", "name": "Team Airbyte", "email": "integration-test@airbyte.io", "created_at": "2020-11-17T23:55:24Z", "updated_at": "2024-04-15T07:44:22Z", "time_zone": "Pacific/Noumea", "iana_time_zone": "Pacific/Noumea", "phone": null, "shared_phone_number": null, "photo": {"url": "https://d3v-airbyte.zendesk.com/api/v2/attachments/7282857066895.json", "id": 7282857066895, "file_name": "Airbyte_logo_220x220.png", "content_url": "https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220.png", "mapped_content_url": "https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220.png", "content_type": "image/png", "size": 5442, "width": 80, "height": 80, "inline": false, "deleted": false, "thumbnails": [{"url": "https://d3v-airbyte.zendesk.com/api/v2/attachments/7282824912911.json", "id": 7282824912911, "file_name": "Airbyte_logo_220x220_thumb.png", "content_url": "https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220_thumb.png", "mapped_content_url": "https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220_thumb.png", "content_type": "image/png", "size": 1422, "width": 32, "height": 32, "inline": false, "deleted": false}]}, "locale_id": 1, "locale": "en-US", "organization_id": 360033549136, "role": "admin", "verified": true, "external_id": null, "tags": [], "alias": null, "active": true, "shared": false, "shared_agent": false, "last_login_at": "2024-04-15T07:44:22Z", "two_factor_auth_enabled": null, "signature": null, "details": null, "notes": null, "role_type": 4, "custom_role_id": 360006308896, "moderator": true, "ticket_restriction": null, "only_private_comments": false, "restricted_agent": false, "suspended": false, "default_group_id": 360003074836, "report_csv": true, "user_fields": {"test_display_name_checkbox_field": false, "test_display_name_decimal_field": null, "test_display_name_text_field": null}}, "actor": {"id": 9515132940047, "url": "https://d3v-airbyte.zendesk.com/api/v2/users/9515132940047.json", "name": "Danylo", "email": "gl_danylo.jablonski@airbyte.io", "created_at": "2024-04-12T13:38:07Z", "updated_at": "2024-04-12T13:38:07Z", "time_zone": "Pacific/Noumea", "iana_time_zone": "Pacific/Noumea", "phone": null, "shared_phone_number": null, "photo": null, "locale_id": 1, "locale": "en-US", "organization_id": null, "role": "end-user", "verified": false, "external_id": null, "tags": [], "alias": "", "active": true, "shared": false, "shared_agent": false, "last_login_at": null, "two_factor_auth_enabled": null, "signature": null, "details": "", "notes": "", "role_type": null, "custom_role_id": null, "moderator": false, "ticket_restriction": "requested", "only_private_comments": false, "restricted_agent": true, "suspended": false, "default_group_id": null, "report_csv": false, "user_fields": {"test_display_name_checkbox_field": false, "test_display_name_decimal_field": null, "test_display_name_text_field": null}}}, "emitted_at": 1713167666069}
{"stream": "ticket_activities", "data": {"url": "https://d3v-airbyte.zendesk.com/api/v2/activities/9759563716751.json", "id": 9759563716751, "title": "Danylo commented on ticket #160: \n\nI hope so!.", "verb": "tickets.comment", "user_id": 360786799676, "actor_id": 9515132940047, "updated_at": "2024-05-15T13:13:37Z", "created_at": "2024-05-15T13:13:37Z", "object": {"comment": {"value": "\n\nI hope so!", "public": true}}, "target": {"ticket": {"id": 160, "subject": "Stream filling request"}}, "user": {"id": 360786799676, "url": "https://d3v-airbyte.zendesk.com/api/v2/users/360786799676.json", "name": "Team Airbyte", "email": "integration-test@airbyte.io", "created_at": "2020-11-17T23:55:24Z", "updated_at": "2024-05-15T13:13:35Z", "time_zone": "Pacific/Noumea", "iana_time_zone": "Pacific/Noumea", "phone": null, "shared_phone_number": null, "photo": {"url": "https://d3v-airbyte.zendesk.com/api/v2/attachments/7282857066895.json", "id": 7282857066895, "file_name": "Airbyte_logo_220x220.png", "content_url": "https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220.png", "mapped_content_url": "https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220.png", "content_type": "image/png", "size": 5442, "width": 80, "height": 80, "inline": false, "deleted": false, "thumbnails": [{"url": "https://d3v-airbyte.zendesk.com/api/v2/attachments/7282824912911.json", "id": 7282824912911, "file_name": "Airbyte_logo_220x220_thumb.png", "content_url": "https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220_thumb.png", "mapped_content_url": "https://d3v-airbyte.zendesk.com/system/photos/7282857066895/Airbyte_logo_220x220_thumb.png", "content_type": "image/png", "size": 1422, "width": 32, "height": 32, "inline": false, "deleted": false}]}, "locale_id": 1, "locale": "en-US", "organization_id": 360033549136, "role": "admin", "verified": true, "external_id": null, "tags": [], "alias": null, "active": true, "shared": false, "shared_agent": false, "last_login_at": "2024-05-15T12:26:35Z", "two_factor_auth_enabled": null, "signature": null, "details": null, "notes": null, "role_type": 4, "custom_role_id": 360006308896, "moderator": true, "ticket_restriction": null, "only_private_comments": false, "restricted_agent": false, "suspended": false, "default_group_id": 360003074836, "report_csv": true, "user_fields": {"test_display_name_checkbox_field": false, "test_display_name_decimal_field": null, "test_display_name_text_field": null}}, "actor": {"id": 9515132940047, "url": "https://d3v-airbyte.zendesk.com/api/v2/users/9515132940047.json", "name": "Danylo", "email": "gl_danylo.jablonski@airbyte.io", "created_at": "2024-04-12T13:38:07Z", "updated_at": "2024-04-12T13:38:07Z", "time_zone": "Pacific/Noumea", "iana_time_zone": "Pacific/Noumea", "phone": null, "shared_phone_number": null, "photo": null, "locale_id": 1, "locale": "en-US", "organization_id": null, "role": "end-user", "verified": false, "external_id": null, "tags": [], "alias": "", "active": true, "shared": false, "shared_agent": false, "last_login_at": null, "two_factor_auth_enabled": null, "signature": null, "details": "", "notes": "", "role_type": null, "custom_role_id": null, "moderator": false, "ticket_restriction": "requested", "only_private_comments": false, "restricted_agent": true, "suspended": false, "default_group_id": null, "report_csv": false, "user_fields": {"test_display_name_checkbox_field": false, "test_display_name_decimal_field": null, "test_display_name_text_field": null}}}, "emitted_at": 1715778879904}
{"stream": "ticket_audits", "data": {"id": 9552117497999, "ticket_id": 160, "created_at": "2024-04-17T15:11:54Z", "author_id": 360786799676, "metadata": {"system": {"client": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36", "ip_address": "45.89.89.175", "location": "Lviv, 46, Ukraine", "latitude": 49.839, "longitude": 24.0191}, "custom": {}}, "events": [{"id": 9552117498127, "type": "Change", "value": "open", "field_name": "status", "previous_value": "solved"}, {"id": 9552117498255, "type": "Change", "value": "4044376", "field_name": "custom_status_id", "previous_value": "4044436"}], "via": {"channel": "web", "source": {"from": {}, "to": {}, "rel": null}}}, "emitted_at": 1714047490624}
{"stream": "ticket_audits", "data": {"id": 9552101936783, "ticket_id": 160, "created_at": "2024-04-17T15:11:14Z", "author_id": 360786799676, "metadata": {"system": {"client": "Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/123.0.0.0 Safari/537.36", "ip_address": "45.89.89.175", "location": "Lviv, 46, Ukraine", "latitude": 49.839, "longitude": 24.0191}, "custom": {}}, "events": [{"id": 9552101936911, "type": "Change", "value": "solved", "field_name": "status", "previous_value": "open"}, {"id": 9552101937039, "type": "Change", "value": "4044436", "field_name": "custom_status_id", "previous_value": "4044376"}], "via": {"channel": "web", "source": {"from": {}, "to": {}, "rel": null}}}, "emitted_at": 1714047490633}
{"stream": "ticket_audits", "data": {"id": 9515152046735, "ticket_id": 160, "created_at": "2024-04-12T13:40:38Z", "author_id": 9515132940047, "metadata": {"system": {"message_id": "<014a01da8cde$fe6e70d0$fb4b5270$@airbyte.io>", "client": "Microsoft Outlook 16.0", "email_id": "01HV98KV3SB0W3XSXDFZR3DRDM", "ip_address": "024.04.12.06", "raw_email_identifier": "10414779/9c101f08-9f7f-4098-9809-51c78057fcbc.eml", "json_email_identifier": "10414779/9c101f08-9f7f-4098-9809-51c78057fcbc.json", "eml_redacted": false, "location": "Santa Maria, CA, United States", "latitude": 34.9535, "longitude": -120.4348}, "custom": {}, "flags": [15], "flags_options": {"15": {"trusted": true}}, "trusted": true, "suspension_type_id": null}, "events": [{"id": 9515168515343, "type": "Comment", "author_id": 9515132940047, "body": "I hope so!", "html_body": "<div class=\"zd-comment zd-comment-pre-styled\" dir=\"auto\"><div style=\"page: WordSection1;\"><p style=\"font-size: 11.0pt; margin: 0in 0in .0001pt;\" dir=\"auto\">I hope so!</p><p style=\"font-size: 11.0pt; margin: 0in 0in .0001pt;\" dir=\"auto\">&nbsp;</p><div></div></div></div>", "plain_body": "I hope so! &nbsp;", "public": true, "attachments": [], "audit_id": 9515152046735}, {"id": 9515168515599, "type": "Notification", "via": {"channel": "rule", "source": {"from": {"deleted": false, "title": "Notify assignee of comment update", "id": 360011363236, "revision_id": 1}, "rel": "trigger"}}, "subject": "[{{ticket.account}}] Re: {{ticket.title}}", "body": "This ticket (#{{ticket.id}}) has been updated.\n\n{{ticket.comments_formatted}}", "recipients": [360786799676]}], "via": {"channel": "email", "source": {"from": {"address": "gl_danylo.jablonski@airbyte.io", "name": "Danylo", "original_recipients": ["gl_danylo.jablonski@airbyte.io", "support+id160@d3v-airbyte.zendesk.com"]}, "to": {"name": "Airbyte", "address": "support+id160@d3v-airbyte.zendesk.com"}, "rel": null}}}, "emitted_at": 1714047490643}
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