Intercom-Analysis-HPDF

Custom service that integrates with Intercom APIs and sends out daily emails with a list of open conversations for X days/hours at the time specified by the user.

Getting started

Get the app

hasura quickstart rishikumars/Intercom-open_conversations.

Get the apk

1. Get the apk of the app from here.
2. Install on your device.
3. Enter details as per requirement of open conversations and submit.

Configure

Configure Intercom

Add your extended access intercom token in intercomconfig.py to enable connection to intercom.

intercom = Client(personal_access_token='extended_access_token_here')

Add email credentials

Setup you email server in email.py by configuring it with valid credentials.

# email server
    app.config['MAIL_SERVER']='smtp.gmail.com'
    app.config['MAIL_PORT'] = 465
    app.config['MAIL_USERNAME'] = 'test@gmail.com'
    app.config['MAIL_PASSWORD'] = 'test-password'
    app.config['MAIL_USE_TLS'] = False
    app.config['MAIL_USE_SSL'] = True

    # administrator list
    ADMINS = ['test@gmail.com']

Making the request

Make a POST request to the endpoint /mailconversations with the correct headers and body. Find API endpoint documentation here.

Headers

Content-type application/json

Body

{
	"days" : "days",
	"hours" : "hours",
	"minutes" : "minutes",
	"time_hour" : "time_hour",
	"time_minute" : "time_minute",
	"emailid" : "emailid"
}

UI Details

This is a fully functioning native applications using react-native components for UI and Python-flask for back end.

Configure

The react-native code lies in Intercom-open_conversations/react-native directory.

1. Install node_modules. Run npm install from the react-native directory.
2. $ cd react-native && npm install.
3. Get your cluster name. Run hasura cluster status. Copy the cluster name.
4. Go to react-native/src/hasuraAPi.js. Add your cluster name to this file.

Emulating

1. Keep the android emulator running.
2. Run react-native run-androidfrom the react-native directory. App will open up on your emulator.

Note

This is a dummy and will not work unless you have an Intercom account with proper access and edit in your extended access token and your email credentials from which the conversations will be fetched and a daily mail to the user be automated respectively.

Authors

1. Anuja Negi - Python Flask
2. Rishi Kumar - React Native