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Cannot save project file with certain characters #2455

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kvnper opened this issue Sep 5, 2023 · 21 comments
Closed
2 tasks

Cannot save project file with certain characters #2455

kvnper opened this issue Sep 5, 2023 · 21 comments
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bug Something isn't working

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@kvnper
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kvnper commented Sep 5, 2023

Bambu Studio Version

1.7.4.52

Where is the application from?

Bambu Lab github releases

OS version

Windows 10

Additional system information

No response

Printer

X1C

How to reproduce

  1. save project
  2. use the following filename: p1_PLA_x1c-0.4n_BS1.7

Actual results

Error message comes up "Failed to save the project. Please check whether the folder exists online or if other programs have the project file open."

Expected results

Project saves successfully

Project file & Debug log uploads

Not necessary

Checklist of files to include

  • Log file
  • Project file
@kvnper kvnper added the bug Something isn't working label Sep 5, 2023
@bambu123
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bambu123 commented Sep 6, 2023

the name is valid. maybe there are other problems.

@kvnper
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kvnper commented Sep 6, 2023

I did not get this error in previous versions, I always use this naming scheme

@kvnper
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kvnper commented Sep 6, 2023

Log file attached here, apologies for not including it earlier.

@kvnper
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kvnper commented Sep 7, 2023

I just discovered that if i remove the ".7" from the end of the filename then it works. It must be the period/full stop that messes it up.

@bambu123
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I just discovered that if i remove the ".7" from the end of the filename then it works. It must be the period/full stop that messes it up.

What do you mean by the 'period/full stop', is there a typo error when input the project name for save? Do you still think this is a bug?

@kvnper
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kvnper commented Sep 11, 2023

I just discovered that if i remove the ".7" from the end of the filename then it works. It must be the period/full stop that messes it up.

What do you mean by the 'period/full stop', is there a typo error when input the project name for save? Do you still think this is a bug?

Let me clarify:

"p1_PLA_x1c-0.4n_BS1" works and "p1_PLA_x1c-0.4n_BS1.7" does not work.

Yes, I think it is still a bug.

@bambu123
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I just discovered that if i remove the ".7" from the end of the filename then it works. It must be the period/full stop that messes it up.

What do you mean by the 'period/full stop', is there a typo error when input the project name for save? Do you still think this is a bug?

Let me clarify:

"p1_PLA_x1c-0.4n_BS1" works and "p1_PLA_x1c-0.4n_BS1.7" does not work.

Yes, I think it is still a bug.

Thanks. I found that you save files in OneDrive. If you save them in a normal directory, will there be the same problem?

@kvnper
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kvnper commented Sep 11, 2023 via email

@bambu123
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No, does not work. Same problem.

________________________________ From: cmguo @.> Sent: Monday, September 11, 2023 7:53 PM To: bambulab/BambuStudio @.> Cc: kvnper @.>; Author @.> Subject: Re: [bambulab/BambuStudio] Cannot save project file with certain characters (Issue #2455) I just discovered that if i remove the ".7" from the end of the filename then it works. It must be the period/full stop that messes it up. What do you mean by the 'period/full stop', is there a typo error when input the project name for save? Do you still think this is a bug? Let me clarify: "p1_PLA_x1c-0.4n_BS1" works and "p1_PLA_x1c-0.4n_BS1.7" does not work. Yes, I think it is still a bug. Thanks. I found that you save files in OneDrive. If you save them in a normal directory, will there be the same problem? — Reply to this email directly, view it on GitHub<#2455 (comment)>, or unsubscribehttps://github.com/notifications/unsubscribe-auth/ALKJ3AM4N3M4EEZEGDYQ6Y3XZ3NRZANCNFSM6AAAAAA4LEKEK4. You are receiving this because you authored the thread.Message ID: @.***>

Please send me new logs containing normal and error situations. That is "p1_PLA_x1c-0.4n_BS1" vs "p1_PLA_x1c-0.4n_BS1.7"

@kvnper
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kvnper commented Sep 11, 2023

Attached

@bambu123
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You were saving "p1_PLA_x1c-0.4n_BS1" at 2023-09-11 20:07:14. It that true? Did you save "p1_PLA_x1c-0.4n_BS1.7" before or after that?
But I can't find the log for saving with name "p1_PLA_x1c-0.4n_BS1.7", it may be caused by the bug not to save.

@kvnper
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kvnper commented Sep 11, 2023 via email

@bambu123
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bambu123 commented Sep 12, 2023

Yes I tried before or after, I can't remember which.

Can you help test it with the internal version below? I have added some related logs.
https://1drv.ms/u/s!AkMfUF_oU9pBniPN-qsufR6DL7xS?e=uObZFw
Please send us the new log. Please note that the internal version has a different user directory. "%APPDATA%\ BambuStudioInternal"

@kvnper
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kvnper commented Sep 12, 2023

Same problem as before

image

@bambu123
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Same problem as before image

Is the type list of your file save dialog box different from mine?
image

@kvnper
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kvnper commented Sep 12, 2023

Yes
image

@bambu123
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bambu123 commented Sep 12, 2023

Yes image

Your file save dialog box does not automatically add the extension. If you enter ‘test’ instead of ‘test.3mf‘, the save may also fail.

@kvnper
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kvnper commented Sep 12, 2023

I just tried, it worked with just the following name:
image

@bambu123
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Thanks for your help. We found the reason. ".7" is the registered file type on your system. The file saving dialog box will not automatically add the ".3mf" suffix.
This may be a Windows system issue, as discussed here.
stackoverflow.com/questions/55711039/savefiledialog-addextension-doesnt-work-as-expected

@kvnper
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kvnper commented Sep 12, 2023

Got it, no problem. Not a big issue for me, I can work around it.

Thank you.

@bambu123
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Fixed in v1.8.2.

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