Screenshare recording suddendly not available

[sbdlt]

Hi,

For all my already imported recordings, screenshare stopped working.

I am using a 1.3.5.2 scalelite.

The error message on all this recordings is :

Recording Not Found
The recording URL is invalid. This recording may have been either protected or deleted.

Nginx log error is a simple 404 :

GET /recording/screenshare/1152b8f28360c1d1922b72a12e763bbff5508334-1643884405550/ HTTP/2.0" 404 317 "https://myserver.domain.tld/" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:107.0) Gecko/20100101 Firefox/107.0"

API logs are :

I, [2022-12-14T15:09:56.575429 #10]  INFO -- : [9477d1d3-0099-47a7-b46b-a26018a3acbf] Started GET "/recording/screenshare/1152b8f28360c1d1922b72a12e763bbff5508334-1643884405550/" for 172.18.0.5 at 2022-12-14 15:09:56 +0000
I, [2022-12-14T15:09:56.581374 #10]  INFO -- : [9477d1d3-0099-47a7-b46b-a26018a3acbf] Processing by PlaybackController#play as HTML
I, [2022-12-14T15:09:56.581515 #10]  INFO -- : [9477d1d3-0099-47a7-b46b-a26018a3acbf]   Parameters: {"record_id"=>"screenshare", "playback_format"=>"1152b8f28360c1d1922b72a12e763bbff5508334-1643884405550"}
D, [2022-12-14T15:09:56.590605 #10] DEBUG -- : [9477d1d3-0099-47a7-b46b-a26018a3acbf]   PlaybackFormat Load (0.9ms)  SELECT "playback_formats".* FROM "playback_formats" INNER JOIN "recordings" ON "recordings"."id" = "playback_formats"."recording_id" WHERE "playback_formats"."format" = $1 AND "recordings"."record_id" = $2 ORDER BY "playback_formats"."format" ASC LIMIT $3  [["format", "1152b8f28360c1d1922b72a12e763bbff5508334-1643884405550"], ["record_id", "screenshare"], ["LIMIT", 1]]
I, [2022-12-14T15:09:56.593714 #10]  INFO -- : [9477d1d3-0099-47a7-b46b-a26018a3acbf]   Rendering errors/recording_not_found.html.erb
I, [2022-12-14T15:09:56.594714 #10]  INFO -- : [9477d1d3-0099-47a7-b46b-a26018a3acbf]   Rendered errors/recording_not_found.html.erb (Duration: 0.7ms | Allocations: 87)
I, [2022-12-14T15:09:56.595390 #10]  INFO -- : [9477d1d3-0099-47a7-b46b-a26018a3acbf] Completed 404 Not Found in 14ms (Views: 2.8ms | ActiveRecord: 0.9ms | Allocations: 888)

I checked that files are here with right permissions. I don't know where to look for.

Regards.

[Ithanil]

I'm seeing the same problem. Any updates on this?