Merge pull request #8579 from TomDuchambon/odicci-braze-docs

Odicci partner's docs

_docs/_partners/data_and_infrastructure_agility.md

@@ -137,4 +137,6 @@ valid_partner_list:
   url: /docs/partners/data_and_infrastructure_agility/analytics/inbox_monster/
 - name: Outgrow
   url: /docs/partners/data_and_infrastructure_agility/leads_capture/outgrow/
+- name: Odicci
+  url: /docs/partners/data_and_infrastructure_agility/customer_data_platform/odicci/
 ---

_docs/_partners/data_and_infrastructure_agility/customer_data_platform.md

@@ -50,5 +50,6 @@ valid_partner_list:
   url: /docs/partners/data_and_infrastructure_agility/customer_data_platform/ketch/
 - name: Lytics
   url: /docs/partners/data_and_infrastructure_agility/customer_data_platform/lytics/
-
+- name: Odicci
+  url: /docs/partners/data_and_infrastructure_agility/customer_data_platform/odicci/
 ---

_docs/_partners/data_and_infrastructure_agility/customer_data_platform/odicci.md

@@ -0,0 +1,98 @@
+---
+nav_title: Odicci
+article_title: Odicci
+description: "Step-by-step guide to integrating Odicci with Braze for personalized marketing campaigns"
+alias: /partners/odicci/
+page_type: partner
+search_tag: Partner
+---
+
+# Integrating Odicci with Braze
+
+> Learn how to integrate Braze with [Odicci](https://www.odicci.com/), a platform that empowers businesses to acquire, engage and retain customers through loyalty driven omnichannel experiences.
+
+{% alert tip %}
+Refer to the [Odicci Help Center](https://help.odicci.com) for additional resources and FAQs.
+{% endalert %}
+
+## Use cases
+
+You can connect the Odicci platform with Braze for seamless data sharing and campaign management, which includes:
+
+- Automatically sending audience data collected in Odicci experiences to Braze.
+- Triggering personalized marketing campaigns based on user interactions.
+- Mapping fields between Odicci and Braze to ensure accurate data synchronization.
+
+## Example
+
+A retailer uses Odicci’s gamified experiences to collect email addresses for a marketing campaign.
+
+1. A customer completes a game in Odicci, providing their email address.
+2. Odicci automatically syncs this data to Braze.
+3. Braze triggers a personalized "Thank You" email and includes a discount code.
+
+## Prerequisites
+
+Before you start, you'll need the following:
+
+| Prerequisite             | Description                                                               |
+|---------------------------------------|------------------------------------------------------------------------------------------------------------------------------------------|
+| An Odicci account            | An Odicci account with access to the **Integrations** section is required to take advantage of this partnership.|
+| Braze REST API key        | A Braze REST API key with the `users.track` permission. |
+{: .reset-td-br-1 .reset-td-br-2 role="presentation" }
+
+## Integrating Odicci
+
+### Step 1: Enable the Integration in Odicci
+
+1. Log in to your Odicci account.
+2. Navigate to the **Settings > Integrations** section.
+3. Find the **Braze** integration and click **Connect**.
+
+   ![Connect Braze Integration]({% image_buster /assets/img/odicci/braze_connect.png %})
+
+4. Enter your Braze REST API Key into the provided field.
+5. Save the settings to activate the integration at the account level.
+
+### Step 2: Obtain Your Braze REST API Key
+
+1. Log in to your Braze account.
+2. Go to **Developer Console > REST API Keys**.
+3. Create a new API Key or copy an existing one with the `users.track` permission.
+
+### Step 3: Activate the Integration at the Experience Level
+
+1. Create or open an **Experience** in Odicci Studio.
+2. Navigate to **Studio > Settings > Integrations**.
+3. Locate the **Braze** checkbox and tick it to activate the integration for the experience.
+4. Save your changes.
+
+### Step 4: Map Fields
+
+1. After activating the integration, remain in the **Studio > Settings > Integrations** section.
+2. Map the fields from your Odicci experience (e.g., `Email`, `Name`) to their corresponding fields in Braze.
+3. Save your configuration.
+
+   ![Field Mapping Configuration]({% image_buster /assets/img/odicci/braze_field_mapping.png %})
+
+### Step 5: Test the Integration
+
+1. Run the experience in Odicci to collect test data.
+2. Verify that the data syncs correctly to Braze by checking the Braze dashboard or data logs.
+3. Ensure the mapped fields are correctly populated in Braze.
+
+## Troubleshooting
+
+If you experience issues with the integration, consider the following solutions. For further assistance, contact [Odicci Support](https://help.odicci.com).
+
+### API Key Not Valid
+
+Double-check your Braze API Key and ensure it has the necessary permissions. Then, re-enter the API Key in the Odicci integration settings.
+
+### Data Not Syncing
+
+Verify that the fields in the **Field Mapping** section are correctly configured. Then, ensure the API Key has permissions for user data imports.
+
+### Campaign Not Triggering
+
+Check the Braze campaign settings to ensure the correct audience or trigger conditions are set.

_docs/_partners/home.md

@@ -316,4 +316,6 @@ valid_partner_list:
   url: /docs/partners/message_personalization/dynamic_content/contentful/
 - name: Outgrow
   url: /docs/partners/data_and_infrastructure_agility/leads_capture/outgrow/
+- name: Odicci
+  url: /docs/partners/data_and_infrastructure_agility/customer_data_platform/odicci/
 ---