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The Pennsieve agent is already running

Sanjay Soundarajan edited this page Apr 15, 2021 · 2 revisions

Issue Background

"The Pennsieve agent is already running" issue happens when SODA tries to initiate an upload, but an existing pennsieve_agent process is already running in the background. This oftentimes is the result of an interrupted and unfinished Pennsieve upload from a previous session.

Solution

A general solution for this issue is to end the pennsieve.exe process that is still running. Click the below to learn about how to end a task/process for your Operating system.


A GIF illustrating how to kill a process in Windows.

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