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Byron Bogaert

byron@sftechguy.com, 925-360-5778

Technical Skills

  • Familiar with Programming Languages: Python, PHP, Perl, Bash, HTML, SQL
  • Databases: MySQL, General SQL
  • Operating Systems: Linux, Ubuntu, Microsoft
  • Open Source Linux: Bind, isc9, rsnapshot, rancid, quagga,
  • Configuration Management: Puppet
  • Networking Equipment: Cisco, Ubiquity, SonicWall, Baracuda, Ruckus, Aruba
  • Log Management: Alienvault, Logrhythm
  • VoIP: Asterisk, FreePBX, Avaya, 8x8, Shoretel
  • Virtualization Technology: Citrix Xen, VMware ESXi
  • SaaS Office Suites: Google Apps, Microsoft Office 365

Experience

IT System Administrator, April 2015 to Present

Wikimedia Foundation, San Francisco, California

Support

Escalated support for Support Desk 90% Mac OSX, and 10% Windows environment

Networking
  • Linux routing
  • Cisco switches
  • WiFi Access Points: Ubiquity and Cisco
Infrastructure
  • Manage, design and build Office IT puppet infrastructure
  • Citrix Xen cluster management
  • Synology NAS management
  • Complete linux infrastructure, no Windows servers
  • Evaluate, design, implement, document and maintain core Linux IT infrastructure solutions (servers, LDAP, backup, DHCP, DNS, Radius, Samba, VPN)
  • Bash/Python Scripting
Projects
  • Linux OpenVPN server with LDAP and 2-factor authentication with Yubikey OTP managed with puppet
  • Linux Samba server with LDAP authentication and managed with puppet
  • Automated imaging of Mac laptops with Deploy Studio
  • Automated software installs with Munki

Senior IT Technician, March 2011 to March 2015

On Time Tech, San Francisco, California

PCI Compliance
  • Designed, implemented and maintained Level 1 PCI compliant infrastructure for merchant after security breach
  • Acted as liaison for PCI compliance which was verified by an independent QSA for three consecutive years
  • Networking
  • Designed and maintained sites with multiple VLANs and complex switching and routing in single and multi-site infrastructures
  • Setup various VPNs—including IPSec and SSL
  • Designed and maintained enterprise wireless solutions
  • Setup SSL VPNs with Valid Certificates
Virtualization

Implemented server virtualization infrastructure Experienced implementing virtual desktops in a PCI environment

Support

Worked as escalation point for Support Desk team Acted as technical liaison between office managers, developers, and On Time Tech Troubleshooting and repair of Windows or Mac issues

Project Management

Coordinated and implemented IT Infrastructure for New Restaurants with Micros Systems, and POS Lavu Coordinated and implemented systems during office moves—directing cabling team and other IT personal Coordinated infrastructure migrations

Infrastructure
  • Maintained and supported Windows Domain Environments
  • Maintained and supported open-source Linux environment with--Open VPN, Postfix, LDAP and SAMBA
  • Setup DHCP and DNS
  • Implemented and maintained log management
  • Experienced implementing and troubleshooting VoIP solutions
  • Setup and configured LAMP server with Code Igniter in ESX environment for small business
  • Designed, implemented and maintained Windows infrastructures
  • Implemented SaaS Office suite
  • Planned and managed email migrations to SaaS services

Data Center Technician, October 2010

Facebook-contractor, Palo Alto, California

  • Troubleshooting and repair of Linux servers in their internal infrastructure

Developer, April 2010 – September 2010

Hitachi Data Systems (HDS)-contractor, Santa Clara, California

  • Worked with storage emulation and virtualization software to create a portable demo of their software products that could be run on a laptop
  • Created a custom virtual image of their Hitachi Content Platform software to work with their storage emulator software
  • Created a system that collected statistics leveraging C# and MySQL for when a Sales Engineer used the platform

Systems and Networks Analyst, August 2009 – March 2010

  • Light Speed Systems, Bay Area, California
  • Managed client networks and supported their employees
  • Administered client servers and often times, custom software
  • Maintained asset inventory for all clients

Lab Assistant, October 2007 – July 2008, October 2008 – April 2009

DeVry University, Fremont, California

  • Setup server to host Unreal Tournament and all network infrastructure for machines to connect to the server
  • Administered and maintained images of lab computers with Norton Ghost
  • Assisted students with any and all lab computer issues

Relocation Technician, October 2007 – September 2008

Murphy, McKay, and Associates, Lafayette, California

  • Assisted with corporate relocations involving computer disconnects, reconnects, and resolving help desk tickets for issues occurred during reconnect.

Education

Computer Information Systems, Bachelor of Science, July 2007 – June 2009

DeVry University, Fremont, California

  • 3.4 GPA, Award for Technical Achievement on Senior Project

Extra Curricular Activities

When not working I enjoy staying active and healthy. I also keep adding to my home IT systems. My home environment includes a NAS, Ubiquity UniFi Access Points and a XBMC media center. Other non-technical activities include running, cycling, climbing, camping, and spending time with friends and family.

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