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chore: update UBB deadline details
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filipelima18 committed May 10, 2024
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11 changes: 7 additions & 4 deletions packages/projects-docs/pages/learn/plans/pricing-faq.mdx
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Expand Up @@ -11,9 +11,9 @@ import { Callout } from 'nextra-theme-docs'

Credit use depends on the time spent on a VM and the type of VM a project runs on. For example, a single developer working on a small react prototype for 40 hours on a Nano VM might use around 400 credits. However, a team of three developers building a full-stack web app might benefit from the added performance of Mirco VM. If this team uses a total of 60 hours of VM runtime, that will be 1200 credits. Meanwhile, a Rust application requires higher compute for a good experience, so a single developer working for 10 hours on a Small VM would accrue 400 credits.

### Do credits apply to Sandbox use?
### Do credits apply to Sandbox use?

No. Credits are used to measure VM use. Sandboxes run in the browser and therefore don't require VMs, making them free to use.
No. Credits are used to measure VM use. Sandboxes run in the browser and therefore don't require VMs, making them free to use.

### Can I always use CodeSandbox for free?

Expand All @@ -28,14 +28,18 @@ Yes, you can upgrade or downgrade your plan at any time.
Private Sandboxes, Devboxes and repositories are available on all subscription tiers, including the Free tier.

### My Devbox or repository is frozen. What does that mean?

The VM will become frozen if the workspace does not have enough available credits to run a VM. You may encounter a frozen state if:

- you are on a Free workspace and have run out of credits;
- you are on a Pro workspace but your credit spend has hit the spending limit.

To get out of the frozen state, you can either [upgrade](https://codesandbox.io/upgrade) to Pro (if you are on Free) or adjust your spending limit. Otherwise, you must wait until the start of the next billing cycle for your credits to renew.

### The Sandbox that I want to use is restricted. What do I do?

If you have Sandboxes over the limit of your subscription, you can regain access to the Sandboxes in two ways:

- by upgrading your workspace to Pro;
- by converting your Sandbox to a Devbox (all plans include unlimited Devboxes).

Expand Down Expand Up @@ -67,5 +71,4 @@ Absolutely! Explore our [enterprise](https://codesandbox.io/enterprise) plan, wh

### Can I keep my legacy per-user Pro plan?

Absolutely! To ensure a smooth transition, your current plan will continue to operate until May 31st, 2024. If you wish to upgrade, follow the straightforward guide in the billing section of your account.

Absolutely! You can choose to keep your legacy Pro plan until further notice. In case we require any change to your subscription in the future, rest assured that we will give you two months’ notice so you can accommodate the changes. If you wish to upgrade, follow the straightforward guide in the billing section of your account.

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