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Update steps for deactivating account (#21077)
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* Update instructions for deactivating an account

* Update steps on deactivating an account

* Update content/manuals/accounts/deactivate-user-account.md

Co-authored-by: Craig Osterhout <103533812+craig-osterhout@users.noreply.github.com>

* Update deactivate-user-account.md

---------

Co-authored-by: Craig Osterhout <103533812+craig-osterhout@users.noreply.github.com>
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sarahsanders-docker and craig-osterhout authored Oct 10, 2024
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20 changes: 10 additions & 10 deletions content/manuals/accounts/deactivate-user-account.md
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Expand Up @@ -7,22 +7,22 @@ keywords: Docker Hub, delete, deactivate, account, account management

You can deactivate an account at any time. This section describes the prerequisites and steps to deactivate a user account. For information on deactivating an organization, see [Deactivating an organization](../admin/deactivate-account.md).

>**Warning**
>[!Warning]
>
> All Docker products and services that use your Docker account will be inaccessible after deactivating your account.
## Prerequisites

Before deactivating your Docker account, ensure that you meet the following requirements:

- You must not be a member of a company or any teams or organizations. You must remove the account from all teams, organizations, or the company.

- For owners, you must leave your organization or company before deactivating your Docker account.
To do this:
1. Navigate to **Organizations** and then select the organization(s) you need to leave.
2. Find your username in the **Members** tab.
3. Select the **More options** menu and then select **Leave organization**.
1. Sign in to the [Docker Admin Console](https://app.docker.com/admin).
2. Select the organization you need to leave from the top-left drop-down menu.
3. Find your username in the **Members** tab.
4. Select the **More options** menu and then select **Leave organization**.

- If you are the sole owner of an organization, either assign another member of the organization the owner role and then remove yourself from the organization, or deactivate the organization. Similarly, if you are the sole owner of a company, either add someone else as a company owner and then remove yourself, or deactivate the company.
- If you are the sole owner of an organization, you must assign the owner role to another member of the organization and then remove yourself from the organization, or deactivate the organization. Similarly, if you are the sole owner of a company, either add someone else as a company owner and then remove yourself, or deactivate the company.

- If you have an active Docker subscription, [downgrade it to a Docker Personal subscription](../subscription/core-subscription/downgrade.md).

Expand All @@ -42,8 +42,8 @@ Once you have completed all the previous steps, you can deactivate your account.
>
> This cannot be undone. Be sure you've gathered all the data you need from your account before deactivating it.
1. Sign in to your [Docker account](https://app.docker.com/login).
2. In Docker Home, select your avatar in the top-right corner to open the drop-down.
1. Sign in to [Docker Home](https://app.docker.com/login).
2. Select your avatar to open the drop-down menu.
3. Select **Account settings**.
4. In the **Account management** section, select **Deactivate account** to open to deactivate account page.
4. In the **Account management** section, select **Deactivate account**.
5. To confirm, select **Deactivate account**.

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