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Feature 2106 release support #2182

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May 22, 2023
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Feature 2106 release support #2182

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a4b32ed
Added a paragraph for Release Support Policy
jprestop May 19, 2023
6ff5731
Added a sentence about contacting the team through the METplus GitHub…
jprestop May 19, 2023
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15 changes: 15 additions & 0 deletions docs/Release_Guide/index.rst
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Expand Up @@ -50,6 +50,21 @@ Bugfix Release
A bugfix release introduces no new features, but fixes bugs in previous
official releases and targets the most critical bugs affecting users.

Release Support Policy
======================

The METplus developers officially provide bug fix support for the latest
official release and for the developmental releases as described above. This
includes addressing critical bugs, security vulnerabilities, and functionality
issues. We acknowledge that certain exceptions may arise to cater to the
specific needs of funding institutions. These exceptions may include dedicating
resources, prioritizing bug fixes, or extending support beyond the standard
policy for funding-related requirements. Such exceptions will be evaluated on
a case-by-case basis, ensuring a mutually beneficial collaboration between our
software team and the respective funding institutions. For further inquiries or
to report any bugs, please contact our dedicated support team in the
`METplus GitHub Discussions Forum <https://github.com/dtcenter/METplus/discussions>`_.

Instructions Summary
====================

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