Search the error in the search box.
If you don't find it please follow the guidelines below, otherwise issue will be closed.
IF YOU HAVE UPDATE ERRORS:
Go to SickRage Settings > General > Advanced > Github and enable this setting:
- Git reset (removes untracked files and performs a hard reset on git branch automatically to help resolve update issues)
OR
Stop SickRage, SSH(Linux)/CMD(Windows) and enter SickRage folder
git remote add upstream https://github.com/SiCKRAGETV/SickRage.git
git fetch upstream
git checkout master / OR git checkout develop
git reset --hard upstream/master / OR git reset --hard upstream/develop
git pull
This repo is dedicated to tracking bugs and issue reports.
(DO NOT POST ANYTHING THAT CONTAINS YOUR LOGIN INFORMATION OR API KEY)
Please include the following when opening a new ticket:
- Branch
- Commit hash
- Your operating system and python version
- What you did
- What happened
- What you expected
- Link to a copy/paste of your logfile with clear debug info of the error on PASTEBIN
- Shutdown SickRage
- Edit config.ini and set debug to 1 then save config
- Start SickRage and wait for error to occure again
Note: Synology users can use WinSCP to gain access/browse to the root where the Sickrage log is located. /volume1/@appstore/sickbeard-custom/var/Logs/sickrage.log
https://github.com/SiCKRAGETV/SickRage/wiki/Frequently-Asked-Questions