Missing menus, areas

[KiraTheUltimate]

hi!

After the latest update, the some menus are missing, the tinymce editor didn't load and the installed plugins are dissapeared (really didn't disappear, just invisible O.o). Sample:

Before you ask, yes I clear the cache, and the browser cookies... :(

[Jimmi08]

Console log? PHP version? The same if you switch admin to English?

[KiraTheUltimate]

Php-version: 5.6.36
Same problem when I using english language. :\

[KiraTheUltimate]

@Jimmi08
The problem was that the system removed the installed plugins after the update, so I had to reinstall everything... now it's OK.

[Jimmi08]

@KiraTheUltimate thank you for letting me know. I use only PHP 7, nothing like this happened to me. On online sites, I haven't updated yet.

[Moc]

@KiraTheUltimate You said

The problem was that the system removed the installed plugins after the update,

Do you mean update to the latest Github files? Did you do this manually (downloading ZIP from github), via Git (ie. you have a .git folder in your e107 install), or via the Admin Area > Tools > Database > Sync with Github option?

[KiraTheUltimate]

@Moc
Yes, after the update with the latest Github files. I do this manually always (downloading zip and overwrite the files)

[LaocheXe]

I can confirm it happen in PHP7 as well.

[Moc]

Please update to the latest files and let us know if the issue occurs again

[Jimmi08]

I can confirm it too now. Something between 19.4.2019-20.5.2019 caused this probably in my case. It worked after sync from 19.4.
PHP 5.6
some the old updated plugins used
core pref installed plugins list was correct
all plugins with needed installation had set installed flag value as 0

The correct fix is change values via phpMyAdmin, not install them again, you could lost your existing preferences.

[Moc]

@CaMer0n Perhaps related cb02f70 #3592

[Moc]

Copied from Gitter:

@Moc plugin_installflag was set to 0 for all plugins with installation required. The mistake was to run Database/Rescan Plugins. I had to change this in database and run rescan again, because after install via admin it hit me that it could override plugin preferences if plugin use setup file. Db tables were safe, but I really don't know what will happen with plugin prefs. And because I had to set smartsuup prefs again, I am afraid with that new plugins way, they will be overridden. I am still not sure if everything is back correct way.

[CaMer0n]

@Jimmi08 Could you please list every plugin that you have installed, prior to the upgrade?

I just did a test upgrade from 2.1.9 to 2.2.0 without any such issue.
So I'm thinking it could be related to a third-party plugin.

Thanks.

[Jimmi08]

@CaMer0n I had 2.2.0 git, I am sure about it.
I just sync localhost copy and without a problem, but it's 7.2. On live site, it's PHP 5.6 .

Now I have installed OLD ones:
Content Plugin
Links Page
New Forum Posts
Signup Secure
spoiler

Not available old plugins (I mean others shouldn't have them)
User Class Badges Plugin
Class Membership

Custom plugins (again others shouldn't have them)
JM Elements
JM Theme Options
JM Canonical
JM Content
JM Downloads
JM Google Ads
JM Shortcode
Theme Options
Yandex Turbo Pages
Yandex Metrica

New ones:
Smartsupp Live Chat
NoCaptcha ReCaptcha
Mentions
Nofollow
EU GDPR cookies

You can't export plugin table from Database/Tools/export, otherwise, I would export this.
Ok, datestamp on files is 20.5, I would notice something like this yesterday or day before. I am checking logs now.
Edited: I remembered why I did sync 20.5

[CaMer0n]

@KiraTheUltimate Could you please list all the plugins you use? Thanks.

[KiraTheUltimate]

Hi!
I using this plugins:

Banners
Cookie Consent (by Lóna Lore)
Downloads
Forum
Gallery
Google Analytics (by lonalore)
Google Site Map
Hits (by CaMer0n)
Linkwords
Statistics
Mentions (by Arun S. Sekher)
On This Day (by Father Barry)
Private Message
Social
Tags
TinyMce4
User
Youtube (by CaMer0n)

[CaMer0n]

Thank you @KiraTheUltimate . I'm not seeing any correlation between your plugins and those of @Jimmi08 .

When issues like this arise, it's better to contact me via PM on Gitter before you attempt to fix it, as there is no guarantee that I will be able to reproduce the issue later in order to correct any issue in e107.

I don't think we can do anything for this issue at the moment, until it can be reproduced.