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Crash on Riot when switching rooms #10410

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Half-Shot opened this issue Jul 25, 2019 · 5 comments
Closed

Crash on Riot when switching rooms #10410

Half-Shot opened this issue Jul 25, 2019 · 5 comments
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@Half-Shot
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T-Defect Z-Community-PR Issue is solved by a community member's PR

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@Half-Shot
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Half-Shot commented Jul 25, 2019 •
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Description

When I switch rooms on riot-web desktop, the frame displays a white screen.

Bits of log I managed to salvage:

rageshake.js:107 Switching to room id !pQhDfsljSUQxaPNpur:matrix.org at event undefined
rageshake.js:107 Looking at $Vnjh4XW83ourSn6gBxR3JnDZXbX3-oDUq2J2oeGbgZs

Steps to reproduce

  • Open Riot as usual
  • Wait for it to sync
  • Switch to a room
  • Crash!

Version information

  • Platform: desktop

For the desktop app:

  • OS: Debian 10
  • Version: 1.3.0
@turt2live
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It looks like it just died... what did the crash page look like?

@Half-Shot
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It looks like it just died... what did the crash page look like?

On electron it froze for about 15 seconds, and then just white paged.

On Firefox, unresponsive script errors.

@jryans jryans added the defect label Jul 26, 2019
@Half-Shot
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riotbad

So I clicked on it again, after trying to leave it without success. Looks like Riot ran out of memory on the step above.

@turt2live
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Chrome's OOM detection is pretty terrible tbh. It just tells you when it failed, not that you had a billion gb of stuff in memory before then.

Can you get a memory snapshot when it looks like it's at high memory usage? I imagine this would be some hours after you've started it.

@Half-Shot
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This is caused by matrix-org/matrix-js-sdk#1001

@turt2live turt2live added the Z-Community-PR Issue is solved by a community member's PR label Jul 29, 2019
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@jryans @turt2live @Half-Shot