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Segfault on Debian 10: Seshat unexpected error: Error: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.29' not found #24981

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krassle opened this issue Mar 29, 2023 · 3 comments · Fixed by element-hq/element-desktop#599
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A-Electron O-Occasional Affects or can be seen by some users regularly or most users rarely S-Critical Prevents work, causes data loss and/or has no workaround T-Defect X-Regression X-Release-Blocker Z-Platform-Specific

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@krassle
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krassle commented Mar 29, 2023

Steps to reproduce

  1. Where are you starting? What can you see?

Updating Element-Desktop from 1.11.24 to 1.11.26 on Debian 10 (buster) trough the official PPA repo as described on https://element.io/download#linux-details

  1. Upgrading the APP:
debian@buster:~$ apt list --upgradable
Listing... Done
element-desktop/unknown 1.11.26 amd64 [upgradable from: 1.11.24]
N: There is 1 additional version. Please use the '-a' switch to see it

debian@buster:~$ sudo apt-get dist-upgrade
Reading package lists... Done
Building dependency tree       
Reading state information... Done
Calculating upgrade... Done
The following packages will be upgraded:
  element-desktop
1 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Need to get 0 B/90.3 MB of archives.
After this operation, 0 B of additional disk space will be used.
Do you want to continue? [Y/n] Y
Reading changelogs... Done
(Reading database ... 94810 files and directories currently installed.)
Preparing to unpack .../element-desktop_1.11.26_amd64.deb ...
Unpacking element-desktop (1.11.26) over (1.11.24) ...
Setting up element-desktop (1.11.26) ...
Processing triggers for mime-support (3.62) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Processing triggers for desktop-file-utils (0.23-4) ...
  1. Launching the APP:
debian@buster:~$ element-desktop 
Seshat unexpected error: Error: /lib/x86_64-linux-gnu/libm.so.6: version `GLIBC_2.29' not found (required by /opt/Element/resources/app.asar.unpacked/node_modules/matrix-seshat/native/index.node)
    at process.func [as dlopen] (node:electron/js2c/asar_bundle:2:1822)
    at Module._extensions..node (node:internal/modules/cjs/loader:1259:18)
    at Object.func [as .node] (node:electron/js2c/asar_bundle:2:2049)
    at Module.load (node:internal/modules/cjs/loader:1044:32)
    at Module._load (node:internal/modules/cjs/loader:885:12)
    at f._load (node:electron/js2c/asar_bundle:2:13330)
    at Module.require (node:internal/modules/cjs/loader:1068:19)
    at require (node:internal/modules/cjs/helpers:103:18)
    at Object.<anonymous> (/opt/Element/resources/app.asar/node_modules/matrix-seshat/lib/index.js:16:22)
    at Module._compile (node:internal/modules/cjs/loader:1174:14) {
  code: 'ERR_DLOPEN_FAILED'
}
/home/debian/.config/Element exists: yes
/home/debian/.config/Riot exists: no
Segmentation fault

Outcome

What did you expect?

Element-Desktop to start normaly

What happened instead?

Element-Desktop refuses to start

Operating system

Debian 10 (buster)

Application version

element-desktop_1.11.26_amd64.deb

How did you install the app?

https://packages.element.io/debian/

Homeserver

not relevant

Will you send logs?

Yes

@Young-Lord
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Same on Deepin 20.6. Extra information:

$ strings /lib/x86_64-linux-gnu/libm.so.6 |grep GLIBC_ 
GLIBC_2.2.5
GLIBC_2.4
GLIBC_2.15
GLIBC_2.18
GLIBC_2.23
GLIBC_2.24
GLIBC_2.25
GLIBC_2.26
GLIBC_2.27
GLIBC_2.28
GLIBC_PRIVATE

$ lsb_release -a
No LSB modules are available.
Distributor ID: Deepin
Description:    Deepin 20.6
Release:        20.6
Codename:       apricot

@lupa18

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@edwardando
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I confirm this on Ubuntu 18.04

@kittykat kittykat added the O-Occasional Affects or can be seen by some users regularly or most users rarely label Apr 20, 2023
su-ex added a commit to SchildiChat/element-desktop that referenced this issue Apr 21, 2023
* Ship linux tarball with static sqlcipher ([\element-hq#597](element-hq#597)). Fixes element-hq/element-web#18486.
* Show recent room breadcrumbs on touchbar ([\element-hq#183](element-hq#183)). Fixes element-hq/element-web#15998.
* Clear electron data when logging out ([\element-hq#578](element-hq#578)).
* Send Electron crashpad reports to Sentry from Nightly ([\element-hq#579](element-hq#579)). Fixes element-hq/element-web#18263.
* Recommend element-io-archive-keyring from our Debian package ([\element-hq#566](element-hq#566)).
* Allow desktop app to expose recent rooms in UI integrations ([\#16940](element-hq/element-web#16940)).
* Add API params to mute audio and/or video in Jitsi calls by default ([\#24820](element-hq/element-web#24820)). Contributed by @dhenneke.
* Style mentions as pills in rich text editor ([\#10448](matrix-org/matrix-react-sdk#10448)). Contributed by @alunturner.
* Show room create icon if "UIComponent.roomCreation" is enabled ([\#10364](matrix-org/matrix-react-sdk#10364)). Contributed by @maheichyk.
* Mentions as links rte ([\#10463](matrix-org/matrix-react-sdk#10463)). Contributed by @alunturner.
* Better error handling in jump to date ([\#10405](matrix-org/matrix-react-sdk#10405)). Contributed by @MadLittleMods.
* Show "Invite" menu option if "UIComponent.sendInvites" is enabled. ([\#10363](matrix-org/matrix-react-sdk#10363)). Contributed by @maheichyk.
* Added `UserProfilesStore`, `LruCache` and user permalink profile caching ([\#10425](matrix-org/matrix-react-sdk#10425)). Fixes element-hq/element-web#10559.
* Mentions as links rte ([\#10422](matrix-org/matrix-react-sdk#10422)). Contributed by @alunturner.
* Implement MSC3952: intentional mentions ([\#9983](matrix-org/matrix-react-sdk#9983)).
* Implement MSC3973: Search users in the user directory with the Widget API ([\#10269](matrix-org/matrix-react-sdk#10269)). Contributed by @dhenneke.
* Permalinks to message are now displayed as pills ([\#10392](matrix-org/matrix-react-sdk#10392)). Fixes element-hq/element-web#24751 and element-hq/element-web#24706.
* Show search,dial,explore in filterContainer if "UIComponent.filterContainer" is enabled ([\#10381](matrix-org/matrix-react-sdk#10381)). Contributed by @maheichyk.
* Increase space panel collapse clickable area ([\#6084](matrix-org/matrix-react-sdk#6084)). Fixes element-hq/element-web#17379. Contributed by @jaiwanth-v.
* Add fallback for replies to Polls ([\#10380](matrix-org/matrix-react-sdk#10380)). Fixes element-hq/element-web#24197. Contributed by @kerryarchibald.
* Permalinks to rooms and users are now pillified ([\#10388](matrix-org/matrix-react-sdk#10388)). Fixes element-hq/element-web#24825.
* Poll history -  access poll history from room settings ([\#10356](matrix-org/matrix-react-sdk#10356)). Contributed by @kerryarchibald.
* Add API params to mute audio and/or video in Jitsi calls by default ([\#10376](matrix-org/matrix-react-sdk#10376)). Contributed by @dhenneke.
* Notifications: inline error message on notifications saving error ([\#10288](matrix-org/matrix-react-sdk#10288)). Contributed by @kerryarchibald.
* Support dynamic room predecessor in SpaceProvider ([\#10348](matrix-org/matrix-react-sdk#10348)). Contributed by @andybalaam.
* Support dynamic room predecessors for RoomProvider ([\#10346](matrix-org/matrix-react-sdk#10346)). Contributed by @andybalaam.
* Support dynamic room predecessors in OwnBeaconStore ([\#10339](matrix-org/matrix-react-sdk#10339)). Contributed by @andybalaam.
* Support dynamic room predecessors in ForwardDialog ([\#10344](matrix-org/matrix-react-sdk#10344)). Contributed by @andybalaam.
* Support dynamic room predecessors in SpaceHierarchy ([\#10341](matrix-org/matrix-react-sdk#10341)). Contributed by @andybalaam.
* Support dynamic room predecessors in AddExistingToSpaceDialog ([\#10342](matrix-org/matrix-react-sdk#10342)). Contributed by @andybalaam.
* Support dynamic room predecessors in leave-behaviour ([\#10340](matrix-org/matrix-react-sdk#10340)). Contributed by @andybalaam.
* Support dynamic room predecessors in StopGapWidgetDriver ([\#10338](matrix-org/matrix-react-sdk#10338)). Contributed by @andybalaam.
* Support dynamic room predecessors in WidgetLayoutStore ([\#10326](matrix-org/matrix-react-sdk#10326)). Contributed by @andybalaam.
* Support dynamic room predecessors in SpaceStore ([\#10332](matrix-org/matrix-react-sdk#10332)). Contributed by @andybalaam.
* Sync polls push rules on changes to account_data ([\#10287](matrix-org/matrix-react-sdk#10287)). Contributed by @kerryarchibald.
* Support dynamic room predecessors in BreadcrumbsStore ([\#10295](matrix-org/matrix-react-sdk#10295)). Contributed by @andybalaam.
* Improved a11y for Field feedback and Secure Phrase input ([\#10320](matrix-org/matrix-react-sdk#10320)). Contributed by @Sebbones.
* Support dynamic room predecessors in RoomNotificationStateStore ([\#10297](matrix-org/matrix-react-sdk#10297)). Contributed by @andybalaam.
* Run build_linux in docker using an older glibc ([\element-hq#599](element-hq#599)). Fixes element-hq/element-web#24981.
* Use a newly generated access_token while joining Jitsi ([\#24646](element-hq/element-web#24646)). Fixes element-hq/element-web#24687. Contributed by @emrahcom.
* Fix cloudflare action pointing at commit hash instead of tag ([\#24777](element-hq/element-web#24777)). Contributed by @justjanne.
* Allow editing with RTE to overflow for autocomplete visibility ([\#10499](matrix-org/matrix-react-sdk#10499)). Contributed by @alunturner.
* Added auto focus to Github URL on opening of debug logs modal ([\#10479](matrix-org/matrix-react-sdk#10479)). Contributed by @ShivamSpm.
* Fix detection of encryption for all users in a room ([\#10487](matrix-org/matrix-react-sdk#10487)). Fixes element-hq/element-web#24995.
* Properly generate mentions when editing a reply with MSC3952 ([\#10486](matrix-org/matrix-react-sdk#10486)). Fixes element-hq/element-web#24924. Contributed by @kerryarchibald.
* Improve performance of rendering a room with many hidden events ([\#10131](matrix-org/matrix-react-sdk#10131)). Contributed by @andybalaam.
* Prevent future date selection in jump to date ([\#10419](matrix-org/matrix-react-sdk#10419)). Fixes element-hq/element-web#20800. Contributed by @MadLittleMods.
* Add aria labels to message search bar to improve accessibility ([\#10476](matrix-org/matrix-react-sdk#10476)). Fixes element-hq/element-web#24921.
* Fix decryption failure bar covering the timeline ([\#10360](matrix-org/matrix-react-sdk#10360)). Fixes element-hq/element-web#24780 element-hq/element-web#24074 and element-hq/element-web#24183. Contributed by @luixxiul.
* Improve profile picture settings accessibility ([\#10470](matrix-org/matrix-react-sdk#10470)). Fixes element-hq/element-web#24919.
* Handle group call redaction ([\#10465](matrix-org/matrix-react-sdk#10465)).
* Display relative timestamp for threads on the same calendar day ([\#10399](matrix-org/matrix-react-sdk#10399)). Fixes element-hq/element-web#24841. Contributed by @kerryarchibald.
* Fix timeline list and paragraph display issues ([\#10424](matrix-org/matrix-react-sdk#10424)). Fixes element-hq/element-web#24602. Contributed by @alunturner.
* Use unique keys for voice broadcast pips ([\#10457](matrix-org/matrix-react-sdk#10457)). Fixes element-hq/element-web#24959.
* Fix "show read receipts sent by other users" not applying to threads ([\#10445](matrix-org/matrix-react-sdk#10445)). Fixes element-hq/element-web#24910.
* Fix joining public rooms without aliases in search dialog ([\#10437](matrix-org/matrix-react-sdk#10437)). Fixes element-hq/element-web#23937.
* Add input validation for `m.direct` in `DMRoomMap` ([\#10436](matrix-org/matrix-react-sdk#10436)). Fixes element-hq/element-web#24909.
* Reduce height reserved for "collapse" button's line on IRC layout ([\#10211](matrix-org/matrix-react-sdk#10211)). Fixes element-hq/element-web#24605. Contributed by @luixxiul.
* Fix `creatorUserId is required` error when opening sticker picker ([\#10423](matrix-org/matrix-react-sdk#10423)).
* Fix block/inline Element descendants error noise in `NewRoomIntro.tsx` ([\#10412](matrix-org/matrix-react-sdk#10412)). Contributed by @MadLittleMods.
* Fix profile resizer to make first character of a line selectable in IRC layout ([\#10396](matrix-org/matrix-react-sdk#10396)). Fixes element-hq/element-web#14764. Contributed by @luixxiul.
* Ensure space between wrapped lines of room name on IRC layout ([\#10188](matrix-org/matrix-react-sdk#10188)). Fixes element-hq/element-web#24742. Contributed by @luixxiul.
* Remove unreadable alt attribute from the room status bar warning icon (nonsense to screenreaders) ([\#10402](matrix-org/matrix-react-sdk#10402)). Contributed by @MadLittleMods.
* Fix big date separators when jump to date is enabled ([\#10404](matrix-org/matrix-react-sdk#10404)). Fixes element-hq/element-web#22969. Contributed by @MadLittleMods.
* Fixes user authentication when registering via the module API ([\#10257](matrix-org/matrix-react-sdk#10257)). Contributed by @maheichyk.
* Handle more edge cases in Space Hierarchy ([\#10280](matrix-org/matrix-react-sdk#10280)). Contributed by @justjanne.
* Further improve performance with lots of hidden events ([\#10353](matrix-org/matrix-react-sdk#10353)). Fixes element-hq/element-web#24480. Contributed by @andybalaam.
* Respect user cancelling upload flow by dismissing spinner ([\#10373](matrix-org/matrix-react-sdk#10373)). Fixes element-hq/element-web#24667.
* When starting a DM, the end-to-end encryption status icon does now only appear if the DM can be encrypted ([\#10394](matrix-org/matrix-react-sdk#10394)). Fixes element-hq/element-web#24397.
* Fix `[object Object]` in feedback metadata ([\#10390](matrix-org/matrix-react-sdk#10390)).
* Fix pinned messages card saying nothing pinned while loading ([\#10385](matrix-org/matrix-react-sdk#10385)). Fixes element-hq/element-web#24615.
* Fix import e2e key dialog staying disabled after paste ([\#10375](matrix-org/matrix-react-sdk#10375)). Fixes element-hq/element-web#24818.
* Show all labs even if incompatible, with appropriate tooltip explaining requirements ([\#10369](matrix-org/matrix-react-sdk#10369)). Fixes element-hq/element-web#24813.
* Fix UIFeature.Registration not applying to all paths ([\#10371](matrix-org/matrix-react-sdk#10371)). Fixes element-hq/element-web#24814.
* Clicking on a user pill does now only open the profile in the right panel and no longer navigates to the home view. ([\#10359](matrix-org/matrix-react-sdk#10359)). Fixes element-hq/element-web#24797.
* Fix start DM with pending third party invite ([\#10347](matrix-org/matrix-react-sdk#10347)). Fixes element-hq/element-web#24781.
* Fix long display name overflowing reply tile on IRC layout ([\#10343](matrix-org/matrix-react-sdk#10343)). Fixes element-hq/element-web#24738. Contributed by @luixxiul.
* Display redacted body on ThreadView in the same way as normal messages ([\#9016](matrix-org/matrix-react-sdk#9016)). Fixes element-hq/element-web#24729. Contributed by @luixxiul.
* Handle more edge cases in ACL updates ([\#10279](matrix-org/matrix-react-sdk#10279)). Contributed by @justjanne.
* Allow parsing png files to fail if thumbnailing is successful ([\#10308](matrix-org/matrix-react-sdk#10308)).
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Labels
A-Electron O-Occasional Affects or can be seen by some users regularly or most users rarely S-Critical Prevents work, causes data loss and/or has no workaround T-Defect X-Regression X-Release-Blocker Z-Platform-Specific
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