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Add the GitHub issue template #668

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merged 1 commit into from
Sep 17, 2016
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goshacmd
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@goshacmd goshacmd commented Sep 17, 2016

Collecting all the relevant details early on means less back and forth between the poster and project contributors. Asking to create a small reproducible demo means less time wasted trying to repro the bug.

Brunch has been doing this for a while and it has really helped. There are people who deleted the template and went free-form in their bug reports but for the most part, people have actually been filling that in:
https://github.com/brunch/brunch/issues?q=is%3Aissue+is%3Aclosed

A lesser percentage of the people were creating the demos, but a few definitely were. The details, and the demos especially, led to faster resolution times, which a win for everyone.


I do see bugs account for about 13% of issues so there might be a bit less value of this than for Brunch, but the first few bug reports I picked from the list have @gaearon asking for env details/demo, which is a routine work that can be precisely removed with the issue template.

Collecting all the relevant details early on means less back and forth
between the poster and project contributors. Asking to create a small
reproducible demo means less time wasted trying to repro the bug.

Brunch has been doing this for a while and it has really helped.
There are people who deleted the template and went free-form in their
bug reports but for the most part, people have actually been filling
that in:
https://github.com/brunch/brunch/issues?q=is%3Aissue+is%3Aclosed

A lesser percentage of the people were creating the demos, but a few
definitely were. The details, and the demos especially, led to faster
resolution times, which a win for everyone.
@ghost ghost added the CLA Signed label Sep 17, 2016
@gaearon gaearon merged commit 6bdd335 into facebook:master Sep 17, 2016
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gaearon commented Sep 17, 2016

Thanks so much. I was meaning to do this but couldn’t find the time so I really appreciate you stepping up!

@goshacmd
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Np!👌
On Sat, Sep 17, 2016 at 11:15 PM Dan Abramov notifications@github.com
wrote:

Thanks so much. I was meaning to do this but couldn’t find the time so I
really appreciate you stepping up!


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Cheers,
Gosha

feiqitian pushed a commit to feiqitian/create-react-app that referenced this pull request Oct 25, 2016
Collecting all the relevant details early on means less back and forth
between the poster and project contributors. Asking to create a small
reproducible demo means less time wasted trying to repro the bug.

Brunch has been doing this for a while and it has really helped.
There are people who deleted the template and went free-form in their
bug reports but for the most part, people have actually been filling
that in:
https://github.com/brunch/brunch/issues?q=is%3Aissue+is%3Aclosed

A lesser percentage of the people were creating the demos, but a few
definitely were. The details, and the demos especially, led to faster
resolution times, which a win for everyone.
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