update test_tickets.py

Signed-off-by: flashdagger <flashdagger@googlemail.com>

tests/test_tickets.py

@@ -1,9 +1,11 @@
 #!/usr/bin/env python
 # -*- coding: UTF-8 -*-
+import time
 from typing import Generator, Tuple
 
 import pytest
 
+from .test_tags import assert_existing_tags
 from zammadoo.tickets import Ticket
 
 
@@ -56,6 +58,11 @@ def test_ticket_state_attribute(client):
     assert ticket.state == client.ticket_states(456)
 
 
+def test_ticket_weburl_attripute(client):
+    ticket = client.tickets(123, info={"id": 123})
+    assert ticket.weburl == f"{client.weburl}/#ticket/zoom/123"
+
+
 def test_tickets_create_body_only(rclient, temporary_resources):
     with temporary_resources("tickets") as infos:
         ticket = rclient.tickets.create(
@@ -180,3 +187,25 @@ def test_ticket_history(ticket_pair):
 
     assert history[0].items() > {"object": "Ticket", "type": "created"}.items()
     assert history[1].items() > {"object": "Ticket::Article", "type": "created"}.items()
+
+
+def test_ticket_search(rclient, ticket_pair, record_log):
+    if record_log[1]:
+        time.sleep(3.0)
+    tickets = list(rclient.tickets.search(f"title:__pytest__"))
+    assert len(tickets) >= 2
+
+
+def test_ticket_iter(rclient, ticket_pair):
+    tickets = list(rclient.tickets.iter(page=1000))
+    assert len(tickets) == 0
+
+
+def test_ticket_tags(ticket_pair, assert_existing_tags):
+    ticket_a, ticket_b = ticket_pair
+    with assert_existing_tags("__pytest__", "__tag__"):
+        assert ticket_a.tags() == []
+        ticket_a.add_tags("__pytest__", "__tag__")
+        assert ticket_a.tags() == ["__pytest__", "__tag__"]
+        ticket_a.remove_tags("__tag__")
+        assert ticket_a.tags() == ["__pytest__"]

tests/test_tickets/test_ticket_iter.log

@@ -0,0 +1,10 @@
+{"method": "POST", "url": "https://localhost/api/v1/tickets#fixture", "status_code": 201, "reason": "Created", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "905"}, "encoding": "utf-8", "content_size": 905}
+{"id":118,"group_id":1,"priority_id":2,"state_id":1,"organization_id":null,"number":"67108","title":"__pytest__","owner_id":1,"customer_id":11,"note":null,"first_response_at":null,"first_response_escalation_at":null,"first_response_in_min":null,"first_response_diff_in_min":null,"close_at":null,"close_escalation_at":null,"close_in_min":null,"close_diff_in_min":null,"update_escalation_at":null,"update_in_min":null,"update_diff_in_min":null,"last_close_at":null,"last_contact_at":null,"last_contact_agent_at":null,"last_contact_customer_at":null,"last_owner_update_at":null,"create_article_type_id":10,"create_article_sender_id":1,"article_count":1,"escalation_at":null,"pending_time":null,"type":null,"time_unit":null,"preferences":{},"updated_by_id":3,"created_by_id":3,"created_at":"2023-10-24T20:00:55.324Z","updated_at":"2023-10-24T20:00:55.592Z","article_ids":[171],"ticket_time_accounting_ids":[]}
+{"method": "POST", "url": "https://localhost/api/v1/tickets#fixture", "status_code": 201, "reason": "Created", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "905"}, "encoding": "utf-8", "content_size": 905}
+{"id":119,"group_id":1,"priority_id":2,"state_id":1,"organization_id":null,"number":"67109","title":"__pytest__","owner_id":1,"customer_id":11,"note":null,"first_response_at":null,"first_response_escalation_at":null,"first_response_in_min":null,"first_response_diff_in_min":null,"close_at":null,"close_escalation_at":null,"close_in_min":null,"close_diff_in_min":null,"update_escalation_at":null,"update_in_min":null,"update_diff_in_min":null,"last_close_at":null,"last_contact_at":null,"last_contact_agent_at":null,"last_contact_customer_at":null,"last_owner_update_at":null,"create_article_type_id":10,"create_article_sender_id":1,"article_count":1,"escalation_at":null,"pending_time":null,"type":null,"time_unit":null,"preferences":{},"updated_by_id":3,"created_by_id":3,"created_at":"2023-10-24T20:00:55.707Z","updated_at":"2023-10-24T20:00:55.970Z","article_ids":[172],"ticket_time_accounting_ids":[]}
+{"method": "GET", "url": "https://localhost/api/v1/tickets?page=1000&per_page=10&expand=false", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "2"}, "encoding": "utf-8", "content_size": 2}
+[]
+{"method": "DELETE", "url": "https://localhost/api/v1/tickets/118#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "text/html", "Content-Length": "0"}, "encoding": "ISO-8859-1", "content_size": 0}
+
+{"method": "DELETE", "url": "https://localhost/api/v1/tickets/119#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "text/html", "Content-Length": "0"}, "encoding": "ISO-8859-1", "content_size": 0}
+

tests/test_tickets/test_ticket_search.log

@@ -0,0 +1,10 @@
+{"method": "POST", "url": "https://localhost/api/v1/tickets#fixture", "status_code": 201, "reason": "Created", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "905"}, "encoding": "utf-8", "content_size": 905}
+{"id":116,"group_id":1,"priority_id":2,"state_id":1,"organization_id":null,"number":"67106","title":"__pytest__","owner_id":1,"customer_id":11,"note":null,"first_response_at":null,"first_response_escalation_at":null,"first_response_in_min":null,"first_response_diff_in_min":null,"close_at":null,"close_escalation_at":null,"close_in_min":null,"close_diff_in_min":null,"update_escalation_at":null,"update_in_min":null,"update_diff_in_min":null,"last_close_at":null,"last_contact_at":null,"last_contact_agent_at":null,"last_contact_customer_at":null,"last_owner_update_at":null,"create_article_type_id":10,"create_article_sender_id":1,"article_count":1,"escalation_at":null,"pending_time":null,"type":null,"time_unit":null,"preferences":{},"updated_by_id":3,"created_by_id":3,"created_at":"2023-10-24T19:58:06.136Z","updated_at":"2023-10-24T19:58:06.405Z","article_ids":[169],"ticket_time_accounting_ids":[]}
+{"method": "POST", "url": "https://localhost/api/v1/tickets#fixture", "status_code": 201, "reason": "Created", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "905"}, "encoding": "utf-8", "content_size": 905}
+{"id":117,"group_id":1,"priority_id":2,"state_id":1,"organization_id":null,"number":"67107","title":"__pytest__","owner_id":1,"customer_id":11,"note":null,"first_response_at":null,"first_response_escalation_at":null,"first_response_in_min":null,"first_response_diff_in_min":null,"close_at":null,"close_escalation_at":null,"close_in_min":null,"close_diff_in_min":null,"update_escalation_at":null,"update_in_min":null,"update_diff_in_min":null,"last_close_at":null,"last_contact_at":null,"last_contact_agent_at":null,"last_contact_customer_at":null,"last_owner_update_at":null,"create_article_type_id":10,"create_article_sender_id":1,"article_count":1,"escalation_at":null,"pending_time":null,"type":null,"time_unit":null,"preferences":{},"updated_by_id":3,"created_by_id":3,"created_at":"2023-10-24T19:58:06.523Z","updated_at":"2023-10-24T19:58:06.786Z","article_ids":[170],"ticket_time_accounting_ids":[]}
+{"method": "GET", "url": "https://localhost/api/v1/tickets/search?query=title%3A__pytest__&page=1&per_page=10&expand=false", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "6675"}, "encoding": "utf-8", "content_size": 6675}
+{"tickets":[117,116],"tickets_count":2,"assets":{"Ticket":{"117":{"id":117,"group_id":1,"priority_id":2,"state_id":1,"organization_id":null,"number":"67107","title":"__pytest__","owner_id":1,"customer_id":11,"note":null,"first_response_at":null,"first_response_escalation_at":null,"first_response_in_min":null,"first_response_diff_in_min":null,"close_at":null,"close_escalation_at":null,"close_in_min":null,"close_diff_in_min":null,"update_escalation_at":null,"update_in_min":null,"update_diff_in_min":null,"last_close_at":null,"last_contact_at":null,"last_contact_agent_at":null,"last_contact_customer_at":null,"last_owner_update_at":null,"create_article_type_id":10,"create_article_sender_id":1,"article_count":1,"escalation_at":null,"pending_time":null,"type":null,"time_unit":null,"preferences":{},"updated_by_id":3,"created_by_id":3,"created_at":"2023-10-24T19:58:06.523Z","updated_at":"2023-10-24T19:58:06.786Z","article_ids":[170],"ticket_time_accounting_ids":[]},"116":{"id":116,"group_id":1,"priority_id":2,"state_id":1,"organization_id":null,"number":"67106","title":"__pytest__","owner_id":1,"customer_id":11,"note":null,"first_response_at":null,"first_response_escalation_at":null,"first_response_in_min":null,"first_response_diff_in_min":null,"close_at":null,"close_escalation_at":null,"close_in_min":null,"close_diff_in_min":null,"update_escalation_at":null,"update_in_min":null,"update_diff_in_min":null,"last_close_at":null,"last_contact_at":null,"last_contact_agent_at":null,"last_contact_customer_at":null,"last_owner_update_at":null,"create_article_type_id":10,"create_article_sender_id":1,"article_count":1,"escalation_at":null,"pending_time":null,"type":null,"time_unit":null,"preferences":{},"updated_by_id":3,"created_by_id":3,"created_at":"2023-10-24T19:58:06.136Z","updated_at":"2023-10-24T19:58:06.405Z","article_ids":[169],"ticket_time_accounting_ids":[]}},"Group":{"1":{"id":1,"signature_id":1,"email_address_id":null,"name":"Users","assignment_timeout":null,"follow_up_possible":"yes","reopen_time_in_days":null,"follow_up_assignment":true,"active":true,"shared_drafts":true,"note":"Standard 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+{"method": "DELETE", "url": "https://localhost/api/v1/tickets/116#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "text/html", "Content-Length": "0"}, "encoding": "ISO-8859-1", "content_size": 0}
+
+{"method": "DELETE", "url": "https://localhost/api/v1/tickets/117#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "text/html", "Content-Length": "0"}, "encoding": "ISO-8859-1", "content_size": 0}
+

tests/test_tickets/test_ticket_tags.log

@@ -0,0 +1,32 @@
+{"method": "POST", "url": "https://localhost/api/v1/tickets#fixture", "status_code": 201, "reason": "Created", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "905"}, "encoding": "utf-8", "content_size": 905}
+{"id":122,"group_id":1,"priority_id":2,"state_id":1,"organization_id":null,"number":"67112","title":"__pytest__","owner_id":1,"customer_id":11,"note":null,"first_response_at":null,"first_response_escalation_at":null,"first_response_in_min":null,"first_response_diff_in_min":null,"close_at":null,"close_escalation_at":null,"close_in_min":null,"close_diff_in_min":null,"update_escalation_at":null,"update_in_min":null,"update_diff_in_min":null,"last_close_at":null,"last_contact_at":null,"last_contact_agent_at":null,"last_contact_customer_at":null,"last_owner_update_at":null,"create_article_type_id":10,"create_article_sender_id":1,"article_count":1,"escalation_at":null,"pending_time":null,"type":null,"time_unit":null,"preferences":{},"updated_by_id":3,"created_by_id":3,"created_at":"2023-10-24T20:05:48.586Z","updated_at":"2023-10-24T20:05:48.865Z","article_ids":[175],"ticket_time_accounting_ids":[]}
+{"method": "POST", "url": "https://localhost/api/v1/tickets#fixture", "status_code": 201, "reason": "Created", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "905"}, "encoding": "utf-8", "content_size": 905}
+{"id":123,"group_id":1,"priority_id":2,"state_id":1,"organization_id":null,"number":"67113","title":"__pytest__","owner_id":1,"customer_id":11,"note":null,"first_response_at":null,"first_response_escalation_at":null,"first_response_in_min":null,"first_response_diff_in_min":null,"close_at":null,"close_escalation_at":null,"close_in_min":null,"close_diff_in_min":null,"update_escalation_at":null,"update_in_min":null,"update_diff_in_min":null,"last_close_at":null,"last_contact_at":null,"last_contact_agent_at":null,"last_contact_customer_at":null,"last_owner_update_at":null,"create_article_type_id":10,"create_article_sender_id":1,"article_count":1,"escalation_at":null,"pending_time":null,"type":null,"time_unit":null,"preferences":{},"updated_by_id":3,"created_by_id":3,"created_at":"2023-10-24T20:05:48.996Z","updated_at":"2023-10-24T20:05:49.257Z","article_ids":[176],"ticket_time_accounting_ids":[]}
+{"method": "POST", "url": "https://localhost/api/v1/tag_list?name=__pytest__#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "2"}, "encoding": "utf-8", "content_size": 2}
+{}
+{"method": "POST", "url": "https://localhost/api/v1/tag_list?name=__tag__#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "2"}, "encoding": "utf-8", "content_size": 2}
+{}
+{"method": "GET", "url": "https://localhost/api/v1/tags?object=Ticket&o_id=122", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "11"}, "encoding": "utf-8", "content_size": 11}
+{"tags":[]}
+{"method": "POST", "url": "https://localhost/api/v1/tags/add", "status_code": 201, "reason": "Created", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "4"}, "encoding": "utf-8", "content_size": 4}
+true
+{"method": "POST", "url": "https://localhost/api/v1/tags/add", "status_code": 201, "reason": "Created", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "4"}, "encoding": "utf-8", "content_size": 4}
+true
+{"method": "GET", "url": "https://localhost/api/v1/tags?object=Ticket&o_id=122", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "33"}, "encoding": "utf-8", "content_size": 33}
+{"tags":["__pytest__","__tag__"]}
+{"method": "DELETE", "url": "https://localhost/api/v1/tags/remove", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "4"}, "encoding": "utf-8", "content_size": 4}
+true
+{"method": "GET", "url": "https://localhost/api/v1/tags?object=Ticket&o_id=122", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "23"}, "encoding": "utf-8", "content_size": 23}
+{"tags":["__pytest__"]}
+{"method": "GET", "url": "https://localhost/api/v1/tag_search?term=__tag__#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "30"}, "encoding": "utf-8", "content_size": 30}
+[{"id":160,"value":"__tag__"}]
+{"method": "DELETE", "url": "https://localhost/api/v1/tag_list/160#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "2"}, "encoding": "utf-8", "content_size": 2}
+{}
+{"method": "GET", "url": "https://localhost/api/v1/tag_search?term=__pytest__#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "33"}, "encoding": "utf-8", "content_size": 33}
+[{"id":159,"value":"__pytest__"}]
+{"method": "DELETE", "url": "https://localhost/api/v1/tag_list/159#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "application/json; charset=utf-8", "Content-Length": "2"}, "encoding": "utf-8", "content_size": 2}
+{}
+{"method": "DELETE", "url": "https://localhost/api/v1/tickets/122#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "text/html", "Content-Length": "0"}, "encoding": "ISO-8859-1", "content_size": 0}
+
+{"method": "DELETE", "url": "https://localhost/api/v1/tickets/123#fixture", "status_code": 200, "reason": "OK", "headers": {"Content-Type": "text/html", "Content-Length": "0"}, "encoding": "ISO-8859-1", "content_size": 0}
+