add test_tickets.py

tests/test_tickets.py

@@ -0,0 +1,56 @@
+#!/usr/bin/env python
+# -*- coding: UTF-8 -*-
+
+
+def test_state_next_state_attribute(client):
+    state = client.ticket_states(1, info={"id": 1, "next_state_id": 2})
+    assert state.next_state == client.ticket_states(2)
+
+
+def test_ticket_create_article_sender_attribute(client):
+    ticket = client.tickets(123, info={"id": 123, "create_article_sender_id": 1})
+    assert ticket.create_article_sender == "Agent"
+
+    ticket = client.tickets(123, info={"id": 123, "create_article_sender_id": 2})
+    assert ticket.create_article_sender == "Customer"
+
+    ticket = client.tickets(123, info={"id": 123, "create_article_sender_id": 3})
+    assert ticket.create_article_sender == "System"
+
+    ticket = client.tickets(123, info={"id": 123, "create_article_sender_id": 4})
+    assert ticket.create_article_sender == "Unknown"
+
+
+def test_ticket_customer_attribute(client):
+    ticket = client.tickets(123, info={"id": 123, "customer_id": 456})
+    assert ticket.customer == client.users(456)
+
+
+def test_ticket_group_attribute(client):
+    ticket = client.tickets(123, info={"id": 123, "group_id": 456})
+    assert ticket.group == client.groups(456)
+
+
+def test_ticket_organization_attribute(client):
+    ticket = client.tickets(123, info={"id": 123, "organization_id": 456})
+    assert ticket.organization == client.organizations(456)
+
+
+def test_ticket_organization_attribute_is_none(client):
+    ticket = client.tickets(123, info={"id": 123, "organization_id": None})
+    assert ticket.organization is None
+
+
+def test_ticket_owner_attribute(client):
+    ticket = client.tickets(123, info={"id": 123, "owner_id": 456})
+    assert ticket.owner == client.users(456)
+
+
+def test_ticket_priority_attribute(client):
+    ticket = client.tickets(123, info={"id": 123, "priority_id": 456})
+    assert ticket.priority == client.ticket_priorities(456)
+
+
+def test_ticket_state_attribute(client):
+    ticket = client.tickets(123, info={"id": 123, "state_id": 456})
+    assert ticket.state == client.ticket_states(456)