feat: show ticket box expanded with all settings

[snitin315]

Fixes #4624

Short description of what this resolves:

Settings will be expanded by default for tickets

Changes proposed in this pull request:

Checklist

• I have read the Contribution & Best practices Guide.
• My branch is up-to-date with the Upstream development branch.
• The acceptance, integration, unit tests, and linter pass locally with my changes
• I have added tests that prove my fix is effective or that my feature works
• I have added necessary documentation (if appropriate)

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[codecov]

Codecov Report

Merging #4628 into development will not change coverage.
The diff coverage is n/a.

@@             Coverage Diff              @@
##           development    #4628   +/-   ##
============================================
  Coverage        22.69%   22.69%           
============================================
  Files              474      474           
  Lines             4988     4988           
  Branches             8        8           
============================================
  Hits              1132     1132           
  Misses            3855     3855           
  Partials             1        1           

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