Serverless App Sample

This samples repository consists of exampls and samples of using Serverless app that uses the features of App Setup events, Scheduled events, External events and also different Product events that are supported in different modules -

Module	Works in Product	Serverless event
common	App setup - common across all products	onAppInstall onAppUninstall
common	Scheduled events - common across all products	onScheduledEvent
common	External events - common across all products	onExternalEvent
support_agent	Freshdesk	onAgentCreate
support_company	Freshdesk	onCompanyCreateCallback
support_ticket	Freshdesk	onConversationCreate
service_ticket	Freshservice	onConversationCreate
chat_conversation	Freshchat, Freshsales Suite (Freshsales classic, Freshchat and Freshcaller / only Freshchat / only Freshcaller / only Freshsales classic)	onConversationCreate
caller_conversation	Freshcaller, Freshsales Suite (Freshsales classic, Freshchat and Freshcaller / only Freshcaller)	onCallCreateCallback

Event payload sample

{
  "currentHost": {
    "subscribed_modules": [ "value1", "value2" ],
    "endpoint_urls": {
      "<product_name>": "value"
      }
  },
  "data": {
   //Contains the list of objects related to the event.
  },
  "event": "value",
  "iparams": {
    "Param1": "value",
    "Param2": "value"
  },
  "region": "value",
  "timestamp": "value"
}