DittoPOS

Overview

This project is to demo very basic features of a POS (Point of Sale) system using Ditto, modeled on a fast food location operation, where customer orders can be input and are displayed in real time on a kitchen display that represents the order fulfillment workflow.

The UI is presented as TabView with three tabs:

• Locations list from which to select a location (restaurant)
• Order input view (POS) to handle input of customer orders of menu items and simple payment function
• Kitchen Display System view (KDS) to displays all orders for the selected location with a status of inProcess - meaning menu items are in process of being prepared, and processed - meaning prepared and ready for delivery.

This app is designed to work on iPhone and iPad devices in both Portrait and Landscape orientation modes. It may be optimal to use iPhones as order entry devices in the POS tab in Landscape orientation, and iPad for KDS view, also in Landscape mode.

For support, please contact Ditto Support (support@ditto.live).

Default Demo Locations or User-defined Location

A compile-time switch in DittoService.swift defines whether to use the default demo collection of Locations or a user-defined location.

With user-defined location feature enabled, the ProfileScreen is displayed at first launch, requiring the user to create a location with company name and location name, which together become the location ID. This location ID is persisted in UserDefaults and this location is used exclusively until the app is uninstalled from the device. This feature may be more suitable for a more public demo, e.g., where the app is available for installation and operation by potential clients. This feature hides the Locations tab view.

With default demo locations feature enabled, the Locations tab view is displayed and it is the landing view at the app's 'first launch. The user must select a location from the demo locations list in the tab view before being able to enter orders. In contrast to
user-defined location mode, the user can switch between locations at any time by selecting a location in the Locations tab view, which allows viewing orders in progress in the KDS tab view for the currently selected location. For every Location selection, the location ID is persisted in UserDefaults and is restored on subsequent app launches until changed. This feature may be more suitable for sales
presentation demos to demonstrate monitoring in-process orders across multiple locations, and where the Big Peer may be demonstrated updating order sale items in real time.

Demo Operations and Functionality

Selection of a location is required to begin entering orders; on first launch, the landing view defaults to the Locations list. Enter order items in the POS tab view by tapping menu items. The item and its price appears in a list in the POS order view, with a total order cost and Pay and Cancel buttons beneath. Tap the Pay button to complete order entry and refresh the view with a new order, or tap the Cancel button to remove existing items.

A new order is created whenever a location is selected or an existing order is paid, and is set with status open. For every item added to the order, the order status is updated to inProcess. This is to demo a feature that the kitchen (KDS view) diplays orders in progress in real time so that they may be "in process" of being fulfilled even before order entry is complete. Every connected device running the app may individually create orders using the POS view.

The KDS view displays inProcess and processed orders to demonstrate the flow of the order through this simplified restaurant fulfillment chain. An inProcess order is displayed in the KDS view as soon as the first order item is added. When the order is paid (in POS view), a double dollar sign will appear on the bottom border of that KDS order view, which indicates order entry is complete. Tap once on the blue inProcess order to update its status to processed, which changes to green. This demonstrates that the order has flowed to the next step in the fulfillment workflow to "ready for delivery". It might be that a location has a kitchen team preparing orders and a delivery team delivering orders. A kitchen team member would tap the order when finished preparing it, alerting delivery team members of its readiness for packaging and delivery to the customer. A tap on a green order advances its status to delivered, at which point it disappears from KDS view, signifying that the order has been completely fulfilled.

Notes

• It is possible to be entering an order in the POS view, and while also appearing in the KDS view for the status of the order to be advanced (by way of two taps) to delivered and therefore no longer displayed in the KDS view. Because the KDS view displays orders as they are entered from any device on the mesh, and because this demo does not prevent orders from being advanced/fulfilled without being paid, it is possible to advance an order out of view before it is completed/paid. However, if another item is added to the order, the status will once again become .inProcess and it will again appear in the KDS view. However, if the order (at this point only visible in the POS view) is paid by tapping the Pay button, the POS view will refresh with a new empty order. Though invisible in the app, the order will represent a fulfilled, paid order, and this can be viewed in the portal data browser.

Additionally, the app may be force quit at any time with an empty or unpaid order, or similarly, the selected location may be changed while an incomplete order is in the POS view. When the app is again launched, or when a location is changed, an existing empty/unpaid order for that location, if one exists, will be set as the current order in the POS view. This is so that empty and unpaid orders aren't accumulated unecessarily.

• All orders in POS and KDS views are specific to the selected location; when a location is selected from the Locations list, new and existing orders that appear are specific to that location. This means you can see the state of all inProcess and processed orders in the KDS for any of the locations. However, it also means that if you are giving a demo for a given location and someone, somewhere else on God's green Earth is giving a demo using that location at the same time, you may be surprised to see orders in the KDS view appearing that you are not entering. And anyone can advance orders in the KDS view simply by tapping once to turn green and again to have them disappear. So you may also be surprised to see them popping out of view.

• There is no "paid" property in the Order model: "paid" means the order has one or more transactions. Therefore, in the portal data browser, there is no "paid" column. If you want to search for paid orders, use something like _id.locationId == '00001' && length(keys(transactionIds)) > 0.

Project Setup and Run

1. Clone this repo to a location on your machine, and open in Xcode.
2. Navigate to the project Signing & Capabilities tab and modify the Team and Bundle Identifier settings to your Apple developer account credentials to provision building to your device.
3. In your Ditto portal, create an app to generate an App ID and playground token.
4. In Terminal, run cp .env.template .env at the Xcode project root directory.
5. Edit .env to add environment variables from the portal as in the following example:
   DITTO_APP_ID=a01b2c34-5d6e-7fgh-ijkl-8mno9p0q12r3 DITTO_PLAYGROUND_TOKEN=a01b2c34-5d6e-7fgh-ijkl-8mno9p0q12r3.
6. Clean (Command + Shift + K), then build (Command + B). This will generate Env.swift. The project is now configured for the portal app.

Scripts

Scripts are provided as way to perform various metric testing. Within each script are the instructions on how to use it as well as the purpose of each one.

For each script you will need to:

1. Setup your own Cloud URL Endpoint. See Cloud URL Endpoint for more info.
2. Setup your own auth token. See HTTP API - Authorization for more info.

Available Scripts:

1. INSERT_Orders - Used to Insert generic orders on an interval.