2023 Data Server Not Functioning PostMortem

Here is a page for the postmortem:

Data Pipeline Not Pulling in New Service Request Data for 20XX #1436

Project Name: 311 Data Website New Year Malfunction

Names: Sophie (PM), Eric (PM), Edwin (Engineer), Bryan (Engineer)

Tickets: #1436 (how the 2023 team solved the issue), #1452, #1475 Type of Issue: Engineering Backend

Data of Issue: January 12th, 2023 (website first noted down)

Solved Issue: February 15th, 2023 (when the website was restored)

Duration: Approximately one month to solve the issue