Reolink RLC-410-5MP not connecting after latest update. Unknown Error

[stingone]

The problem

After the latest firmware update my RLC-410-5MP (lokal) without UID is not connecting anymore. The RLC-410-5MP with UID are working. It shows unknown error on connecting. and yes al networking settings are enabled.

What version of Home Assistant Core has the issue?

2024.1.3

What was the last working version of Home Assistant Core?

2024.1.3

What type of installation are you running?

Home Assistant OS

Integration causing the issue

Reolink

Link to integration documentation on our website

https://www.home-assistant.io/integrations/reolink

Diagnostics information

Logger: homeassistant.components.reolink.config_flow
Source: components/reolink/config_flow.py:174
Integration: Reolink IP NVR/camera (documentation, issues)
First occurred: 23:10:06 (7 occurrences)
Last logged: 23:28:36

Unexpected exception
Traceback (most recent call last):
File "/usr/src/homeassistant/homeassistant/components/reolink/config_flow.py", line 174, in async_step_user
await host.async_init()
File "/usr/src/homeassistant/homeassistant/components/reolink/host.py", line 98, in async_init
await self._api.get_host_data()
File "/usr/local/lib/python3.11/site-packages/reolink_aio/api.py", line 1503, in get_host_data
if self.model in DUAL_LENS_SINGLE_MOTION_MODELS or (not self.is_nvr and self.api_version("supportAutoTrackStream", 0) > 0):
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/usr/local/lib/python3.11/site-packages/reolink_aio/api.py", line 1204, in api_version
if channel >= len(self._abilities["abilityChn"]):
~~~~~~~~~~~~~~~^^^^^^^^^^^^^^
KeyError: 'abilityChn'

Example YAML snippet

No response

Anything in the logs that might be useful for us?

No response

Additional information

No response

[home-assistant]

Hey there @starkillerOG, mind taking a look at this issue as it has been labeled with an integration (reolink) you are listed as a code owner for? Thanks!

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[starkillerOG]

@stingone sorry for taking so long, I had a vacation and lots of issues to process now.

Could you enable debug logging for the reolink integration, and try to add the RLC-410-5MP that is giving issues again?
I need to see the communication between the integration and the camera to figure out where the problem is.
After the error occurs, please disable debug logging and post the resulting log.txt here.

[stingone]

No worries. hereby the log the cam ip is 192.168.1.26 in the log.

log.txt

[starkillerOG]

@stingone thanks for the debug log.
Now I understand what was happening.

This change in the upstream library will hopefully fix the issue for you and allow you to setup the RLC-410: starkillerOG/reolink_aio@7cf7379

And this change will at least garentee that the same unexpected error will not occur anymore: starkillerOG/reolink_aio@627f630

I will publish a new release of reolink-aio soon and let you know when it is available in Home Assistant for testing.

If you appreciate the reolink integration and want to support its development, please consider sponsering the upstream library or purchase Reolink products through this affiliate link.

[starkillerOG]

@stingone the new reolink-aio version 0.8.8 has been released and integrated in HomeAssistant.
The next HA 2024.2.3 patch release that will be coming out in a few days will include the fix to this issue.

Once you upgraded to HA 2024.2.3 could you test if all RLC-410-5MP (lokal) without UID are working again and let me know?

[stingone]

Just tested and working like a charm. Thanks for the fix. Outlook voor Android<https://aka.ms/AAb9ysg> downloaden

…

________________________________ From: starkillerOG ***@***.***> Sent: Monday, February 19, 2024 10:00:43 PM To: home-assistant/core ***@***.***> Cc: stingone ***@***.***>; Mention ***@***.***> Subject: Re: [home-assistant/core] Reolink RLC-410-5MP not connecting after latest update. Unknown Error (Issue #108328) @stingone<https://github.com/stingone> the new reolink-aio version 0.8.8 has been released and integrated in HomeAssistant. The next HA 2024.2.3 patch release that will be coming out in a few days will include the fix to this issue. Once you upgraded to HA 2024.2.3 could you test if all RLC-410-5MP (lokal) without UID are working again and let me know? — Reply to this email directly, view it on GitHub<#108328 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AENYLACS32GMNIVZCO3TKBDYUO4PXAVCNFSM6AAAAABCBAX4OSVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNJTGE2TGMJVGA>. You are receiving this because you were mentioned.Message ID: ***@***.***>

[starkillerOG]

Thanks for the feedback