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In the old KB we combine mailbox creation steps with what mail handling features are available. As per #1 I think we need to make the replacement article focus more purely on the mail features/functionality rather than how to configure things.
However, we also need to explain how to configure a mailbox. My current proposal would be to create these:
Cloud VPS > Email > Mailbox configuration
Cloud VPS > Email > Mailbox configuration > Outlook
(We should also cover autodiscover as documented in the above link)
I'm looking for comments on the above - does it seem reasonable, or is it overkill to have this many separate documents / do we not really need to provide screenshots for each individual email client? Maybe it's enough to just have the raw settings + autodiscover these days?
The text was updated successfully, but these errors were encountered:
@rauladorean started creating a tool for mailbox setup - if we plan to expand/maintain that, we won't need the separate articles. In my experience if articles per device exist, people overlook the main config article (ie where we explain POP/IMAP and secure and non-secure ports).
My suggestion would be to have mailbox config main article, and links to the setup tool that Raul made at the end per device. This way we wouldn't need to replicate information to make sure people actually read it.
In the old KB we combine mailbox creation steps with what mail handling features are available. As per #1 I think we need to make the replacement article focus more purely on the mail features/functionality rather than how to configure things.
However, we also need to explain how to configure a mailbox. My current proposal would be to create these:
Broadly based off Plesk Admnistrator's Guide Access your mailbox and similar articles on our old KB.
(We should also cover autodiscover as documented in the above link)
I'm looking for comments on the above - does it seem reasonable, or is it overkill to have this many separate documents / do we not really need to provide screenshots for each individual email client? Maybe it's enough to just have the raw settings + autodiscover these days?
The text was updated successfully, but these errors were encountered: