Error when uploading a Transactional Emails logo

[chaplynsky]

Preconditions (*)

1. Magento 2.3
2. PHP 7.1

Steps to reproduce (*)

1. Go to Content>Configuration>edit theme>Transactional Emails
2. Upload logo

Expected result (*)

1. Logo gets uploaded and is visible

Actual result (*)

Logo is NOT uploaded and the following error is displayed:
"A technical problem with the server created an error. Try again to continue what you were doing. If the problem persists, try again later."

[magento-engcom-team]

Hi @chaplynsky. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

• Summary of the issue
• Information on your environment
• Steps to reproduce
• Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me $VERSION instance

where $VERSION is version tags (starting from 2.2.0+) or develop branches (for example: 2.3-develop).
For more details, please, review the Magento Contributor Assistant documentation.

@chaplynsky do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

• yes
• no

[chaplynsky]

@magento-engcom-team give me 2.3-develop instance

[magento-engcom-team]

Hi @chaplynsky. Thank you for your request. I'm working on Magento 2.3-develop instance for you

[magento-engcom-team]

Hi @shikhamis11. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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[shikhamis11]

@magento-engcom-team give me 2.3-develop instance

[magento-engcom-team]

Hi @shikhamis11. Thank you for your request. I'm working on Magento 2.3-develop instance for you

[cotiga]

A technical problem with the server created an error. Try again to continue what you were doing. If the problem persists, try again later.
IN CONSOL
JQMIGRATE: deferred.pipe() is deprecated

#19681 #19474 #19883 #19687 #19615 #19474...

Always the same problem

I have an new clean install with
Magento 2.3 (composer instal)
ON
Ubuntu 18.04
PHP 7.2
MySQL 5.7
Nginx

I think it's time to really focus on this problem, thanks

[chaplynsky]

@cotiga yeah, this seems to be an issue that keeps coming back anywhere a logo is being uploaded. You can take a look at my fix for the Transactional Emails logo upload. After you apply and run upgrade, compile, static deploy, reindex, cache clean - you'll be able to upload the logo.

And here is the fix for the header logo upload .

[magento-engcom-team]

@shikhamis11 Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-97462 were created

[magento-engcom-team]

Hi @engcom-backlog-nazar. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if your want to validate it one more time, please, go though the following instruction:

• 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

• 2. Verify that the issue is reproducible on 2.3-develop branch

  Details

  - Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

• 3. Verify that the issue is reproducible on 2.2-develop branch.

  Details

  - Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
  - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

• 4. If the issue is not relevant or is not reproducible any more, feel free to close it.

[magento-engcom-team]

Hi @chaplynsky. Thank you for your report.
The issue has been fixed in #20092 by @chaplynsky in 2.3-develop branch
Related commit(s):

• ba325135318e2c856e5300d7139f529662679d3e

The fix will be available with the upcoming release.