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Infinite spinner loading when editing theme configuration #21016

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Zyles opened this issue Feb 6, 2019 · 3 comments
Closed

Infinite spinner loading when editing theme configuration #21016

Zyles opened this issue Feb 6, 2019 · 3 comments
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Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed

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@Zyles
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Zyles commented Feb 6, 2019

Preconditions (*)

Magento 2.3.0

Steps to reproduce (*)

  1. Go into Content -> Configuration
  2. Click Edit on the active theme
  3. Greeted by a forever spinner and unable to change the theme to another one or make any changes

Error in Chrome:

Uncaught ReferenceError: Base64 is not defined
at UiClass.processFile (file-uploader.js:173)
at Array.map ()
at UiClass.setInitialValue (file-uploader.js:78)
at UiClass.initialize (abstract.js:77)
at UiClass.initialize (wrapper.js:109)
at new UiClass (class.js:49)
at Object.initComponent (layout.js:137)
at fire (jquery.js:3232)
at Object.fireWith [as resolveWith] (jquery.js:3362)
at Object.deferred

Expected result (*)

Be able to edit theme configuration.

Actual result (*)

Spinning forever.

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Feb 6, 2019
@magento-engcom-team
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Hi @Zyles. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento-engcom-team give me 2.3-develop instance - upcoming 2.3.x release

For more details, please, review the Magento Contributor Assistant documentation.

@Zyles do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@ghost ghost self-assigned this Feb 6, 2019
@magento-engcom-team
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Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

  • 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).

    DetailsIf the issue has a valid description, the label Issue: Format is valid will be added to the issue automatically. Please, edit issue description if needed, until label Issue: Format is valid appears.

  • 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue. If the report is valid, add Issue: Clear Description label to the issue by yourself.

  • 3. Add Component: XXXXX label(s) to the ticket, indicating the components it may be related to.

  • 4. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!

  • 5. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • Next steps are available in case you are a member of Community Maintainers.

  • 6. Add label Issue: Confirmed once verification is complete.

  • 7. Make sure that automatic system confirms that report has been added to the backlog.

@ghost
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ghost commented Feb 6, 2019

HI @ thank you for you report, this is duplicate to #19549

@ghost ghost closed this as completed Feb 6, 2019
This issue was closed.
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