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Product bulk update is not working.even cron job is running as per magento standard. #27002

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santosh-ks153 opened this issue Feb 25, 2020 · 16 comments
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Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed Reported on 2.3.2 Indicates original Magento version for the Issue report.

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@santosh-ks153
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Preconditions (*)

  1. Magento 2.3.2
  2. Php 7.2
  3. Mysql 5.6

Steps to reproduce (*)

  1. Bulk products not updated.
  2. The cron job is running properly as per Magento standards

Expected result (*)

I want to update the product.

Actual result (*)

screenshot-elifeguard-cw920e8cvsqhnbxp mojostratus io-2020 02 25-14_48_31

@m2-assistant
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m2-assistant bot commented Feb 25, 2020

Hi @santosh-ks153. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • Summary of the issue
  • Information on your environment
  • Steps to reproduce
  • Expected and actual results

Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

@magento give me 2.4-develop instance - upcoming 2.4.x release

For more details, please, review the Magento Contributor Assistant documentation.

@santosh-ks153 do you confirm that you were able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • yes
  • no

@magento-engcom-team magento-engcom-team added the Issue: Format is valid Gate 1 Passed. Automatic verification of issue format passed label Feb 25, 2020
@TimQSO
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TimQSO commented Feb 25, 2020

Could you try to disable Magento_Amqp and Magento_AmqpStore modules and after that add a new bulk job to the queue?

There are some reports that disabling these modules would solve the hanging jobs.

@santosh-ks153
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okay let me try this.

@santosh-ks153
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Magento_AmqpStore is not available in Magento 2.3.2.
and I did disable the Magento_Amqp but still not working.

@santosh-ks153
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also, I did this step with no luck.
https://magento.stackexchange.com/questions/281723/magento-2-bulk-actions-not-starting

Is it core bugs?

@devchris79
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Our site kept getting stuck cron jobs and high ram usage due to stuck processes, this appears to have been solved by adding the code below to env.php:

,
'cron_consumers_runner' => [
        'cron_run' => false,
        'max_messages' => 1000,
        'consumers' => [
            'async.operations.all'
        ]
    ] 

This does presume you are not using RabbitMQ though.

@santosh-ks153
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santosh-ks153 commented Feb 25, 2020 via email

@devchris79
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It may also be worth checking you ram usage

@santosh-ks153
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I don`t think its ram usage issue but let me try with that.

@TimQSO
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TimQSO commented Feb 25, 2020

I don't think it is a general bug, because bulk updates are working here. However, we are on 2.3.3

@santosh-ks153
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yes, that why I m asking it core bugs with 2.3.2?

@hostep
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hostep commented Feb 25, 2020

It should also be working on Magento 2.3.2, I've tested this quite extensively.

@santosh-ks153: you'll probably need to do a bit of debugging, maybe this helps: #23450 (comment)

@santosh-ks153
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I did every possible solution available on Google with no luck.

@sudheers-kensium
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sudheers-kensium commented Mar 24, 2020

@santosh-ks153 run: php bin/magento queue:consumers:start product_action_attribute.update

@sudheers-kensium
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Hi @santosh-ks153 ,

I am closing this issue. Feel free to reopen still you are facing issue.

Thanks

@VivekShingala
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Truncating cron_schedule table manually fixed the issue for me.

@magento-engcom-team magento-engcom-team added the Reported on 2.3.2 Indicates original Magento version for the Issue report. label Nov 13, 2020
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