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Predicting whether a customer will exit the bank's service using multiple Machine Learning models.

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Customers-Churn-Data-Prediction-Model

Predicting whether a customer will exit the bank's service using multiple Machine Learning models. The original dataset is retrieved from Kaggle Customer Churn Dataset.

This repository includes:

  • README.md
  • LICENSE
  • Customers-Churn-Data-Prediction-Model.ipybn: To see interactive plot, please access the NBViewer.

What are includes in the project?

  • Data Extraction and Cleaning
  • Exploratory Data Analysis
  • Build Prediction Model
    • Feature Engineering
    • Prediction Model with/without Hyperparameters Tuning.

Eventually, using Random Forest Classifer, as well as two other options (Decision Tree Classifier and Support Vector Classifier), I can reach an accuracy rate of 87% - 88%.

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Predicting whether a customer will exit the bank's service using multiple Machine Learning models.

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