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Make it clearer that #synapse:matrix.org is our support channel #7379
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neilisfragile
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May 1, 2020
babolivier
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May 1, 2020
Continuation of #7379 Adds a section in the README telling people to go to #synapse:matrix.org instead of using github issues. I'm not entirely sure about placing it above the install section but then people are likely to first seek support when installing (if something goes boom), and it's probably better to have it as high as possible anyway so people actually see it.
Starbix
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May 9, 2020
…ix-org#7379) This PR moves the "support is in #synapse:matrix.org" in the bug report template outside of the comment as some people seem to ignore what's in the comments, and phrase it a bit more like the support request template. It also adds a default issue template that says the same thing. It's also adding a notice about the security disclosure to both the default template and the bug report one. It also adds a badge to the top of the README with an alt text saying about the same message if the badge doesn't load (e.g. if matrix.org is slow). Fixes matrix-org#6826
Starbix
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to Starbix/synapse
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May 9, 2020
Continuation of matrix-org#7379 Adds a section in the README telling people to go to #synapse:matrix.org instead of using github issues. I'm not entirely sure about placing it above the install section but then people are likely to first seek support when installing (if something goes boom), and it's probably better to have it as high as possible anyway so people actually see it.
woutervb
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May 11, 2020
…ix-org#7379) This PR moves the "support is in #synapse:matrix.org" in the bug report template outside of the comment as some people seem to ignore what's in the comments, and phrase it a bit more like the support request template. It also adds a default issue template that says the same thing. It's also adding a notice about the security disclosure to both the default template and the bug report one. It also adds a badge to the top of the README with an alt text saying about the same message if the badge doesn't load (e.g. if matrix.org is slow). Fixes matrix-org#6826
woutervb
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May 11, 2020
Continuation of matrix-org#7379 Adds a section in the README telling people to go to #synapse:matrix.org instead of using github issues. I'm not entirely sure about placing it above the install section but then people are likely to first seek support when installing (if something goes boom), and it's probably better to have it as high as possible anyway so people actually see it.
phil-flex
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May 15, 2020
…ix-org#7379) This PR moves the "support is in #synapse:matrix.org" in the bug report template outside of the comment as some people seem to ignore what's in the comments, and phrase it a bit more like the support request template. It also adds a default issue template that says the same thing. It's also adding a notice about the security disclosure to both the default template and the bug report one. It also adds a badge to the top of the README with an alt text saying about the same message if the badge doesn't load (e.g. if matrix.org is slow). Fixes matrix-org#6826
phil-flex
pushed a commit
to phil-flex/synapse
that referenced
this pull request
May 15, 2020
Continuation of matrix-org#7379 Adds a section in the README telling people to go to #synapse:matrix.org instead of using github issues. I'm not entirely sure about placing it above the install section but then people are likely to first seek support when installing (if something goes boom), and it's probably better to have it as high as possible anyway so people actually see it.
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This PR moves the "support is in #synapse:matrix.org" in the bug report template outside of the comment as some people seem to ignore what's in the comments, and phrase it a bit more like the support request template. It also adds a default issue template that says the same thing. It's also adding a notice about the security disclosure to both the default template and the bug report one.
It also adds a badge to the top of the README that looks like this:
With an alt text saying about the same message if the badge doesn't load (e.g. if matrix.org is slow):
I've opened this PR against master on purpose (for once) because I believe it's a good thing to have this out on master soon.
Fixes #6826