0.58.0 install bug

[kenshin86]

Microsoft PowerToys version

“0.58.0”

Running as admin

• Yes

Area(s) with issue?

Installer

Steps to reproduce

install 0.58.0

it stopped at “windows app sdk 1.0.3”

then report me “0x80072efd”

✔️ Expected Behavior

No response

❌ Actual Behavior

No response

Other Software

No response

[kenshin86]

install log:

[4B84:3968][2022-05-12T13:17:40]i001: Burn v3.11.2.4516, Windows v10.0 (Build 22000: Service Pack 0), path: C:\WINDOWS\Temp{27C9B691-3E51-40E3-8810-A526B7F2FD86}.cr\powertoyssetup-0.58.0-x64.exe
[4B84:3968][2022-05-12T13:17:40]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]PowerToys'
[4B84:3968][2022-05-12T13:17:40]i000: Initializing string variable 'MsiLogFolder' to value '[LocalAppDataFolder]\Microsoft\PowerToys'
[4B84:3968][2022-05-12T13:17:40]i000: Initializing version variable 'DetectedPowerToysVersion' to value '0.0.0.0'
[4B84:3968][2022-05-12T13:17:40]i000: Initializing version variable 'TargetPowerToysVersion' to value '0.58.0'
[4B84:3968][2022-05-12T13:17:40]i000: Initializing version variable 'DetectedWindowsBuildNumber' to value '0'
[4B84:3968][2022-05-12T13:17:40]i009: Command Line: '-burn.clean.room=C:\Users\Mingli\AppData\Local\Microsoft\PowerToys\Updates\powertoyssetup-0.58.0-x64.exe -burn.filehandle.attached=604 -burn.filehandle.self=716'
[4B84:3968][2022-05-12T13:17:40]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Mingli\AppData\Local\Microsoft\PowerToys\Updates\powertoyssetup-0.58.0-x64.exe'
[4B84:3968][2022-05-12T13:17:40]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Mingli\AppData\Local\Microsoft\PowerToys\Updates'
[4B84:3968][2022-05-12T13:17:40]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Mingli\AppData\Local\Temp\powertoys-bootstrapper-msi-0.58.0_20220512131740.log'
[4B84:3968][2022-05-12T13:17:40]i000: Setting string variable 'WixBundleName' to value 'PowerToys (Preview) x64'
[4B84:3968][2022-05-12T13:17:40]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[4B84:238C][2022-05-12T13:17:41]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[4B84:238C][2022-05-12T13:17:41]i000: Setting version variable 'WixBundleFileVersion' to value '0.58.0.0'
[4B84:3968][2022-05-12T13:17:41]i100: Detect begin, 4 packages
[4B84:3968][2022-05-12T13:17:41]i000: Setting version variable 'DetectedPowerToysVersion' to value '0.57.2.0'
[4B84:3968][2022-05-12T13:17:41]i000: Setting string variable 'DetectedWindowsBuildNumber' to value '22000'
[4B84:3968][2022-05-12T13:17:41]i000: File search: wfsE9B7476E4D316B33B5169EC2D849F543, did not find path: C:\Program Files\dotnet\shared\Microsoft.WindowsDesktop.App\6.0.4\System.Xaml.dll
[4B84:3968][2022-05-12T13:17:41]i000: Setting numeric variable 'HasDotnet604' to value 0
[4B84:3968][2022-05-12T13:17:41]i000: Registry key not found. Key = 'Software\Microsoft\EdgeUpdate\Clients{F3017226-FE2A-4295-8BDF-00C3A9A7E4C5}'
[4B84:3968][2022-05-12T13:17:41]i000: Setting numeric variable 'HasWebView2PerUser' to value 0
[4B84:3968][2022-05-12T13:17:41]i000: Setting numeric variable 'HasWebView2PerMachine' to value 1
[4B84:3968][2022-05-12T13:17:41]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\ProgramData\Package Cache{02c826f6-ff1b-4faf-b3c7-57a0e1cd8153}\PowerToysSetup-0.57.2-x64.exe
[4B84:3968][2022-05-12T13:17:41]e000: Error 0x80070002: Failed to initialize package from related bundle id: {02c826f6-ff1b-4faf-b3c7-57a0e1cd8153}
[4B84:3968][2022-05-12T13:17:41]i052: Condition 'HasDotnet604' evaluates to false.
[4B84:3968][2022-05-12T13:17:41]i052: Condition 'HasWebView2PerMachine OR HasWebView2PerUser' evaluates to true.
[4B84:3968][2022-05-12T13:17:41]i103: Detected related package: {504D817D-2ED1-4914-84D5-510D314AAD40}, scope: PerMachine, version: 0.57.2.0, language: 0 operation: MajorUpgrade
[4B84:3968][2022-05-12T13:17:41]i103: Detected related package: {504D817D-2ED1-4914-84D5-510D314AAD40}, scope: PerMachine, version: 0.57.2.0, language: 0 operation: MajorUpgrade
[4B84:3968][2022-05-12T13:17:41]i101: Detected package: DotnetRuntime6, state: Absent, cached: Complete
[4B84:3968][2022-05-12T13:17:41]i101: Detected package: WebView2, state: Present, cached: None
[4B84:3968][2022-05-12T13:17:41]i101: Detected package: WinAppSDK101, state: Absent, cached: None
[4B84:3968][2022-05-12T13:17:41]i101: Detected package: PowerToysSetup_0.58.0_x64.msi, state: Absent, cached: None
[4B84:3968][2022-05-12T13:17:41]i052: Condition 'TargetPowerToysVersion >= DetectedPowerToysVersion OR WixBundleInstalled' evaluates to true.
[4B84:3968][2022-05-12T13:17:41]i052: Condition 'DetectedWindowsBuildNumber >= 18362 OR WixBundleInstalled' evaluates to true.
[4B84:3968][2022-05-12T13:17:41]i199: Detect complete, result: 0x0
[4B84:238C][2022-05-12T13:17:43]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[4B84:3968][2022-05-12T13:17:43]i200: Plan begin, 4 packages, action: Install
[4B84:3968][2022-05-12T13:17:43]w321: Skipping dependency registration on package with no dependency providers: DotnetRuntime6
[4B84:3968][2022-05-12T13:17:43]i000: Setting string variable 'WixBundleLog_DotnetRuntime6' to value 'C:\Users\Mingli\AppData\Local\Temp\powertoys-bootstrapper-msi-0.58.0_20220512131740_000_DotnetRuntime6.log'
[4B84:3968][2022-05-12T13:17:43]w321: Skipping dependency registration on package with no dependency providers: WebView2
[4B84:3968][2022-05-12T13:17:43]w321: Skipping dependency registration on package with no dependency providers: WinAppSDK101
[4B84:3968][2022-05-12T13:17:43]i000: Setting string variable 'WixBundleLog_WinAppSDK101' to value 'C:\Users\Mingli\AppData\Local\Temp\powertoys-bootstrapper-msi-0.58.0_20220512131740_001_WinAppSDK101.log'
[4B84:3968][2022-05-12T13:17:43]i000: Setting string variable 'WixBundleRollbackLog_PowerToysSetup_0.58.0_x64.msi' to value 'C:\Users\Mingli\AppData\Local\Temp\powertoys-bootstrapper-msi-0.58.0_20220512131740_002_PowerToysSetup_0.58.0_x64.msi_rollback.log'
[4B84:3968][2022-05-12T13:17:43]i000: Setting string variable 'WixBundleLog_PowerToysSetup_0.58.0_x64.msi' to value 'C:\Users\Mingli\AppData\Local\Temp\powertoys-bootstrapper-msi-0.58.0_20220512131740_002_PowerToysSetup_0.58.0_x64.msi.log'
[4B84:3968][2022-05-12T13:17:43]i201: Planned package: DotnetRuntime6, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: No, dependency: None
[4B84:3968][2022-05-12T13:17:43]i201: Planned package: WebView2, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[4B84:3968][2022-05-12T13:17:43]i201: Planned package: WinAppSDK101, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: Yes, uncache: No, dependency: None
[4B84:3968][2022-05-12T13:17:43]i201: Planned package: PowerToysSetup_0.58.0_x64.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[4B84:3968][2022-05-12T13:17:43]i299: Plan complete, result: 0x0
[4B84:3968][2022-05-12T13:17:43]i300: Apply begin
[4B84:3968][2022-05-12T13:17:43]i010: Launching elevated engine process.
[4B84:3968][2022-05-12T13:17:43]i011: Launched elevated engine process.
[4B84:3968][2022-05-12T13:17:44]i012: Connected to elevated engine.
[239C:4A88][2022-05-12T13:17:44]e000: Error 0x80070002: Failed to get size of pseudo bundle: C:\ProgramData\Package Cache{02c826f6-ff1b-4faf-b3c7-57a0e1cd8153}\PowerToysSetup-0.57.2-x64.exe
[239C:4A88][2022-05-12T13:17:44]e000: Error 0x80070002: Failed to initialize package from related bundle id: {02c826f6-ff1b-4faf-b3c7-57a0e1cd8153}
[239C:4A88][2022-05-12T13:17:44]i358: Pausing automatic updates.
[239C:4A88][2022-05-12T13:17:44]i359: Paused automatic updates.
[239C:4A88][2022-05-12T13:17:44]i360: Creating a system restore point.
[239C:4A88][2022-05-12T13:17:44]w363: Could not create system restore point, error: 0x80070422. Continuing...
[239C:4A88][2022-05-12T13:17:44]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{7f0d7424-d132-4aaf-baa9-5d7d436f0feb}, options: 0x7, disable resume: No
[239C:4A88][2022-05-12T13:17:44]i000: Caching bundle from: 'C:\WINDOWS\Temp{5DA18B71-B4E9-4F32-B2F7-3543D6FF4EAD}.be\PowerToysSetup-0.58.0-x64.exe' to: 'C:\ProgramData\Package Cache{7f0d7424-d132-4aaf-baa9-5d7d436f0feb}\PowerToysSetup-0.58.0-x64.exe'
[239C:4A88][2022-05-12T13:17:44]i320: Registering bundle dependency provider: {7f0d7424-d132-4aaf-baa9-5d7d436f0feb}, version: 0.58.0.0
[239C:4A88][2022-05-12T13:17:44]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{7f0d7424-d132-4aaf-baa9-5d7d436f0feb}, resume: Active, restart initiated: No, disable resume: No
[239C:3DE8][2022-05-12T13:17:44]i304: Verified existing payload: DotnetRuntime6 at path: C:\ProgramData\Package Cache\BD514FC9A2F00577BCBFFDFF38453001AA006D97\windowsdesktop-runtime-6.0.4-win-x64.exe.
[4B84:4C7C][2022-05-12T13:17:44]w343: Prompt for source of package: WinAppSDK101, payload: WinAppSDK101, path: C:\Users\Mingli\AppData\Local\Microsoft\PowerToys\Updates\WindowsAppRuntimeInstall.exe
[4B84:4C7C][2022-05-12T13:17:44]i338: Acquiring package: WinAppSDK101, payload: WinAppSDK101, download from: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe
[4B84:4C7C][2022-05-12T13:17:46]e000: Error 0x80072efd: Failed to send request to URL: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe, trying to process HTTP status code anyway.
[4B84:4C7C][2022-05-12T13:17:46]e000: Error 0x80072efd: Unknown HTTP status code 0, returned from URL: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe
[4B84:4C7C][2022-05-12T13:17:46]e000: Error 0x80072efd: Failed attempt to download URL: 'https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe' to: 'C:\WINDOWS\Temp{5DA18B71-B4E9-4F32-B2F7-3543D6FF4EAD}\WinAppSDK101'
[4B84:4C7C][2022-05-12T13:17:46]w343: Prompt for source of package: WinAppSDK101, payload: WinAppSDK101, path: C:\Users\Mingli\AppData\Local\Microsoft\PowerToys\Updates\WindowsAppRuntimeInstall.exe
[4B84:4C7C][2022-05-12T13:17:49]i338: Acquiring package: WinAppSDK101, payload: WinAppSDK101, download from: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe
[4B84:4C7C][2022-05-12T13:17:51]e000: Error 0x80072efd: Failed to send request to URL: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe, trying to process HTTP status code anyway.
[4B84:4C7C][2022-05-12T13:17:51]e000: Error 0x80072efd: Unknown HTTP status code 0, returned from URL: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe
[4B84:4C7C][2022-05-12T13:17:51]e000: Error 0x80072efd: Failed attempt to download URL: 'https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe' to: 'C:\WINDOWS\Temp{5DA18B71-B4E9-4F32-B2F7-3543D6FF4EAD}\WinAppSDK101'
[4B84:4C7C][2022-05-12T13:17:51]w343: Prompt for source of package: WinAppSDK101, payload: WinAppSDK101, path: C:\Users\Mingli\AppData\Local\Microsoft\PowerToys\Updates\WindowsAppRuntimeInstall.exe
[4B84:4C7C][2022-05-12T13:17:54]i338: Acquiring package: WinAppSDK101, payload: WinAppSDK101, download from: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe
[4B84:4C7C][2022-05-12T13:17:56]e000: Error 0x80072efd: Failed to send request to URL: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe, trying to process HTTP status code anyway.
[4B84:4C7C][2022-05-12T13:17:56]e000: Error 0x80072efd: Unknown HTTP status code 0, returned from URL: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe
[4B84:4C7C][2022-05-12T13:17:56]e000: Error 0x80072efd: Failed attempt to download URL: 'https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe' to: 'C:\WINDOWS\Temp{5DA18B71-B4E9-4F32-B2F7-3543D6FF4EAD}\WinAppSDK101'
[4B84:4C7C][2022-05-12T13:17:56]w343: Prompt for source of package: WinAppSDK101, payload: WinAppSDK101, path: C:\Users\Mingli\AppData\Local\Microsoft\PowerToys\Updates\WindowsAppRuntimeInstall.exe
[4B84:4C7C][2022-05-12T13:17:59]i338: Acquiring package: WinAppSDK101, payload: WinAppSDK101, download from: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe
[4B84:4C7C][2022-05-12T13:18:01]e000: Error 0x80072efd: Failed to send request to URL: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe, trying to process HTTP status code anyway.
[4B84:4C7C][2022-05-12T13:18:01]e000: Error 0x80072efd: Unknown HTTP status code 0, returned from URL: https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe
[4B84:4C7C][2022-05-12T13:18:01]e000: Error 0x80072efd: Failed attempt to download URL: 'https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe' to: 'C:\WINDOWS\Temp{5DA18B71-B4E9-4F32-B2F7-3543D6FF4EAD}\WinAppSDK101'
[4B84:4C7C][2022-05-12T13:18:01]e000: Error 0x80072efd: Failed to acquire payload from: 'https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe' to working path: 'C:\WINDOWS\Temp{5DA18B71-B4E9-4F32-B2F7-3543D6FF4EAD}\WinAppSDK101'
[4B84:4C7C][2022-05-12T13:18:01]e313: Failed to acquire payload: WinAppSDK101 to working path: C:\WINDOWS\Temp{5DA18B71-B4E9-4F32-B2F7-3543D6FF4EAD}\WinAppSDK101, error: 0x80072efd.
[4B84:3968][2022-05-12T13:18:01]e000: Error 0x80072efd: Failed while caching, aborting execution.
[239C:4A88][2022-05-12T13:18:01]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{7f0d7424-d132-4aaf-baa9-5d7d436f0feb}, resume: None, restart: None, disable resume: No
[239C:4A88][2022-05-12T13:18:01]i330: Removed bundle dependency provider: {7f0d7424-d132-4aaf-baa9-5d7d436f0feb}
[239C:4A88][2022-05-12T13:18:01]i352: Removing cached bundle: {7f0d7424-d132-4aaf-baa9-5d7d436f0feb}, from path: C:\ProgramData\Package Cache{7f0d7424-d132-4aaf-baa9-5d7d436f0feb}
[239C:4A88][2022-05-12T13:18:01]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall{7f0d7424-d132-4aaf-baa9-5d7d436f0feb}, resume: None, restart initiated: No, disable resume: No
[4B84:3968][2022-05-12T13:18:01]i399: Apply complete, result: 0x80072efd, restart: None, ba requested restart: No

[jaimecbernardo]

Might be something along the lines of #18021 or #18047
Could you check if something there helps?
Downloading and trying to install https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe manually in a command prompt might help in getting the actual error.
/needinfo

[kenshin86]

Hello, thank you for replying~~~ I’ve tried to install windowsappruntimeinstall-1.0.3-x64.exe manually as admin and successed(if not admin, can not install), then I tried to install "0.58.0" manually, but it still could not be OK. Of course I also tried to install "0.58.0" as admin, but still not be OK...as the following picture...

…

------------------ 原始邮件 ------------------ 发件人: "microsoft/PowerToys" ***@***.***>; 发送时间: 2022年5月13日(星期五) 凌晨0:27 ***@***.***>; ***@***.******@***.***>; 主题: Re: [microsoft/PowerToys] 0.58.0 install bug (Issue #18232) Might be something along the lines of #18021 or #18047 Could you check if something there helps? Downloading and trying to install https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe manually in a command prompt might help in getting the actual error. /needinfo — Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.Message ID: ***@***.***>

[jaimecbernardo]

Pictures aren't shown when you install by e-mail. Could you please send those through GitHub? /needinfo

[kenshin86]

[kenshin86]

Emmmm.....I think....maybe you delete "windowsappruntimeinstall-1.0.3-x64" in "0.58.0" package could fix the bug??? I guess when I install "0.58.0" , it can't get the admin permission properly , and because you can't install "windowsappruntimeinstall-1.0.3-x64" without admin permission , so it sticks....

[jaimecbernardo]

@kenshin86 can you install https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe manually? Please try to do it in a command line so we can check the errors.

[ghost]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.

[mdissel]

@kenshin86 can you install https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe manually? Please try to do it in a command line so we can check the errors.

I logged in as an admin user and manually installed the appsdk, that solved the problem on my environment. (run as did not work)

[ghost]

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 5 days. It will be closed if no further activity occurs within 5 days of this comment.

[kenshin86]

@kenshin86 can you install https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe manually? Please try to do it in a command line so we can check the errors.

I have installed https://aka.ms/windowsappsdk/1.0/1.0.3/windowsappruntimeinstall-1.0.3-x64.exe manually as admin and succussed, the command lines are:

but the "0.58.0" is still:

[jaimecbernardo]

/dup #18021
We expect this to have been fixed with PowerToys 0.59.

[ghost]

Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!