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OTRS-OTOBO-Add-Default-Notification-Template-To-Calendar-Appointment

  • Add notification template to calendar appointment (OTRS / OTOBO)
  • For OTRS 6 (CE/LTS) / OTOBO 10.0.x

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  1. After setting up Ticket Appointment rules (a), the generated appointment didn't include a default notification template (b). This fix will include a '15 minutes before' as a default notification template (c).

a) cal1.png

b) cal2.png

c) cal3.png

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