zendesk-chat.md

Zendesk Chat

Sync overview

The Zendesk Chat source supports Full Refresh and Incremental syncs.

This source can sync data for the Zendesk Chat API.

Output schema

This Source is capable of syncing the following core Streams:

• Accounts
• Agents (Incremental)
• Agent Timelines (Incremental)
• Chats
• Shortcuts
• Triggers
• Bans (Incremental)
• Departments
• Goals
• Skills
• Roles
• Routing Settings

Data type mapping

Integration Type	Airbyte Type	Notes
string	string
number	number
array	array
object	object

Features

Feature	Supported?(Yes/No)	Notes
Full Refresh Sync	Yes
Incremental Sync	Yes
SSL connection	Yes

Performance considerations

The connector is restricted by normal Zendesk requests limitation.

The Zendesk connector should not run into Zendesk API limitations under normal usage. Please create an issue if you see any rate limit issues that are not automatically retried successfully.

Getting started

Requirements

• Zendesk Chat Access Token

Setup guide

Generate a Access Token as described in Zendesk Chat docs

We recommend creating a restricted, read-only key specifically for Airbyte access. This will allow you to control which resources Airbyte should be able to access.

Changelog

Version	Date	Pull Request	Subject
0.1.2	2021-08-17	5476	Correct field unread to boolean type
0.1.1	2021-06-09	3973	Add AIRBYTE_ENTRYPOINT for Kubernetes support
0.1.0	2021-05-03	3088	Initial release