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meta: create github support file #27926

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meta: create github support file
devsnek May 27, 2019
082675a
Update .github/SUPPORT.md
devsnek May 27, 2019
c19ddef
Update .github/SUPPORT.md
devsnek May 28, 2019
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26 changes: 26 additions & 0 deletions .github/SUPPORT.md
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# Support

Node.js contributors have limited availability to address general support
questions. Please make sure you are using a [currently-supported version of
Node.js](https://github.com/nodejs/Release#release-schedule).

When looking for support, please first search for your question in these venues:

* [Node.js Website](https://nodejs.org/en/), especially the
[API docs](https://nodejs.org/api/)
* [Node.js Help](https://github.com/nodejs/help)
* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue)
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If you didn't find an answer in the resources above, try these unofficial
resources:

* [Questions tagged 'node.js' on Stack Overflow](https://stackoverflow.com/questions/tagged/node.js)
* [#node.js channel on chat.freenode.net](https://webchat.freenode.net?channels=node.js&uio=d4)
* [Node.js Slack Community](https://node-js.slack.com/)
* To register: [nodeslackers.com](http://www.nodeslackers.com/)

GitHub issues are for tracking enhancements and bugs, not general support.

The open source license grants you the freedom to use Node.js. It does not
guarantee commitments of other people's time. Please be respectful and manage
your expectations.
29 changes: 2 additions & 27 deletions README.md
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Expand Up @@ -36,29 +36,8 @@ The Node.js project uses an [open governance model](./GOVERNANCE.md). The

## Support

Node.js contributors have limited availability to address general support
questions. Please make sure you are using a [currently-supported version of
Node.js](https://github.com/nodejs/Release#release-schedule).

When looking for support, please first search for your question in these venues:

* [Node.js Website][]
* [Node.js Help][]
* [Open or closed issues in the Node.js GitHub organization](https://github.com/issues?utf8=%E2%9C%93&q=sort%3Aupdated-desc+org%3Anodejs+is%3Aissue)

If you didn't find an answer in the resources above, try these unofficial
resources:

* [Questions tagged 'node.js' on StackOverflow][]
* [#node.js channel on chat.freenode.net][]
* [Node.js Slack Community](https://node-js.slack.com/)
* To register: [nodeslackers.com](http://www.nodeslackers.com/)

GitHub issues are for tracking enhancements and bugs, not general support.

The open source license grants you the freedom to use Node.js. It does not
guarantee commitments of other people's time. Please be respectful and manage
your expectations.
Looking for help? Check out the
[instructions for getting support](.github/SUPPORT.md).

## Release Types

Expand Down Expand Up @@ -601,10 +580,6 @@ Other keys used to sign some previous releases:

[Code of Conduct]: https://github.com/nodejs/admin/blob/master/CODE_OF_CONDUCT.md
[Contributing to the project]: CONTRIBUTING.md
[Node.js Help]: https://github.com/nodejs/help
[Node.js Foundation]: https://nodejs.org/en/foundation/
[Node.js Website]: https://nodejs.org/en/
[Questions tagged 'node.js' on StackOverflow]: https://stackoverflow.com/questions/tagged/node.js
[Working Groups]: https://github.com/nodejs/TSC/blob/master/WORKING_GROUPS.md
[Strategic Initiatives]: https://github.com/nodejs/TSC/blob/master/Strategic-Initiatives.md
[#node.js channel on chat.freenode.net]: https://webchat.freenode.net?channels=node.js&uio=d4