Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? #20
Replies: 6 comments 5 replies
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This seems to happen randomly unfortunately for a small % of listeners whenever we update the app 🤦♂️ I haven't identified a root cause yet. Some people report the issue goes away after restarting their phone, or if that doesn't work, deleting and reinstalling the app. If you have a Podverse Premium membership then the app should auto-restore your subscriptions after reinstall. If you'd like us to extend your Premium membership for free, then please email contact@podverse.fm, and let us know what email address you use to sign into Podverse Premium. |
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Seems to only be with Airplay. The Control Center still shows the speakers as the source, but the audio plays to the iPhone. If I pause/play Podverse, the audio starts on the speakers again. Only happens with Podverse.
…________________________________
From: Mitch Downey ***@***.***>
Sent: Thursday, April 4, 2024 9:21:35 PM
To: podverse/info ***@***.***>
Cc: dindale ***@***.***>; Mention ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
@dindale<https://github.com/dindale> sorry I have a follow up question...is the issue specifically with AirPlay? Or is it with any bluetooth device? I use Podverse with my AirPods often, and I have been able to move the app into the background without the audio stopping. I just want to make sure the bug you're reporting is specifically with AirPlay and not with other scenarios where the app is moved into the background.
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Reply to this email directly, view it on GitHub<#20 (reply in thread)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AAGOLK3ACVTRTJXHX5PBTQTY3X4B7AVCNFSM6AAAAAA7G2A5SWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TAMJVHE2TA>.
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Hey Mitch - some additional information that may be helpful...
It also works fine hardwired into headphones or a car adapter. It's strange.... This was never a problem until some point in Jan/Feb. Worked fine from the beginning, and then after an update sometime in that timeframe, it just broke. I initially thought it was an Apple or Sonos issues, but after a lot of troubleshooting and reverting to older software versions, the only thing that was consistent was Podverse. I wasn't sure until I dug up an older iPod Touch that I remembered had an old version of Podverse on it. After charging, I turned off all automatic updates, and it worked perfectly until the app forced me to upgrade Podverse (it wouldn't continue playing without the update). As soon as the update finished - didn't work anymore.
I can connect via Airplay, and if I disable the screen auto lock and don't touch the iPhone, it'll usually play endlessly without issues. If the screen locks, another app jumps to the front, or I accidentally hit one of the side buttons - audio drops out to the iPhone immediately.
Happy to troubleshoot, take videos of the issue, or anything else you might need (if you have time to fix it). I understand if it's not worth your time. It's funny, I know switching to another app might only take me an hour or two to get setup how I like, but I have been so used to Podverse over the years that it feels like a friend is dying on me!🤣
Best,
Keith
…________________________________
From: K Mc ***@***.***>
Sent: Friday, April 5, 2024 8:11:42 AM
To: podverse/info ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
Seems to only be with Airplay. The Control Center still shows the speakers as the source, but the audio plays to the iPhone. If I pause/play Podverse, the audio starts on the speakers again. Only happens with Podverse.
________________________________
From: Mitch Downey ***@***.***>
Sent: Thursday, April 4, 2024 9:21:35 PM
To: podverse/info ***@***.***>
Cc: dindale ***@***.***>; Mention ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
@dindale<https://github.com/dindale> sorry I have a follow up question...is the issue specifically with AirPlay? Or is it with any bluetooth device? I use Podverse with my AirPods often, and I have been able to move the app into the background without the audio stopping. I just want to make sure the bug you're reporting is specifically with AirPlay and not with other scenarios where the app is moved into the background.
—
Reply to this email directly, view it on GitHub<#20 (reply in thread)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AAGOLK3ACVTRTJXHX5PBTQTY3X4B7AVCNFSM6AAAAAA7G2A5SWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TAMJVHE2TA>.
You are receiving this because you were mentioned.Message ID: ***@***.***>
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I'm assuming another update was pushed? Whatever you did, it appears to have fixed the issues I was having. 🙂
…________________________________
From: K Mc ***@***.***>
Sent: Saturday, April 6, 2024 11:18:03 AM
To: podverse/info ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
Hey Mitch - some additional information that may be helpful...
It also works fine hardwired into headphones or a car adapter. It's strange.... This was never a problem until some point in Jan/Feb. Worked fine from the beginning, and then after an update sometime in that timeframe, it just broke. I initially thought it was an Apple or Sonos issues, but after a lot of troubleshooting and reverting to older software versions, the only thing that was consistent was Podverse. I wasn't sure until I dug up an older iPod Touch that I remembered had an old version of Podverse on it. After charging, I turned off all automatic updates, and it worked perfectly until the app forced me to upgrade Podverse (it wouldn't continue playing without the update). As soon as the update finished - didn't work anymore.
I can connect via Airplay, and if I disable the screen auto lock and don't touch the iPhone, it'll usually play endlessly without issues. If the screen locks, another app jumps to the front, or I accidentally hit one of the side buttons - audio drops out to the iPhone immediately.
Happy to troubleshoot, take videos of the issue, or anything else you might need (if you have time to fix it). I understand if it's not worth your time. It's funny, I know switching to another app might only take me an hour or two to get setup how I like, but I have been so used to Podverse over the years that it feels like a friend is dying on me!🤣
Best,
Keith
________________________________
From: K Mc ***@***.***>
Sent: Friday, April 5, 2024 8:11:42 AM
To: podverse/info ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
Seems to only be with Airplay. The Control Center still shows the speakers as the source, but the audio plays to the iPhone. If I pause/play Podverse, the audio starts on the speakers again. Only happens with Podverse.
________________________________
From: Mitch Downey ***@***.***>
Sent: Thursday, April 4, 2024 9:21:35 PM
To: podverse/info ***@***.***>
Cc: dindale ***@***.***>; Mention ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
@dindale<https://github.com/dindale> sorry I have a follow up question...is the issue specifically with AirPlay? Or is it with any bluetooth device? I use Podverse with my AirPods often, and I have been able to move the app into the background without the audio stopping. I just want to make sure the bug you're reporting is specifically with AirPlay and not with other scenarios where the app is moved into the background.
—
Reply to this email directly, view it on GitHub<#20 (reply in thread)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AAGOLK3ACVTRTJXHX5PBTQTY3X4B7AVCNFSM6AAAAAA7G2A5SWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TAMJVHE2TA>.
You are receiving this because you were mentioned.Message ID: ***@***.***>
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Well thank you! It made my week to get it back. 🙂
…________________________________
From: Mitch Downey ***@***.***>
Sent: Thursday, April 25, 2024 10:06:20 PM
To: podverse/info ***@***.***>
Cc: dindale ***@***.***>; Mention ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
woo hoo! 🥳 there were some permissions missing in our player. They were enabled by default previously, but I made a coding error that wiped them out. Anyway glad it's working finally!
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Reply to this email directly, view it on GitHub<#20 (reply in thread)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AAGOLKYHOZQYAUNKGL3CUYTY7GZBZAVCNFSM6AAAAAA7G2A5SWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TEMZRGQYDA>.
You are receiving this because you were mentioned.Message ID: ***@***.***>
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Hey guys,
Still riding high over you fixing the Airplay issue earlier this year, so this is just a minor complaint.🙂
I have noticed in the past few weeks that the app has started not reliably marking podcasts as played. I will mark an episode played, listen to another one or two, and when I go back to the original podcast later that day or possibly the next day - the episode still shows up as unplayed. I mark it played again, and it seems to stick. I haven't found a definite way to recreate the situation yet - it seems random and doesn't always happen. It is happening frequently enough that I have noticed it. I often listen to 2 or 3 new episodes in a row, and will go back after marking them all as listened - and sometimes more than one is still showing up in the "Episodes" list as unplayed. It feels like the second time I mark an episode, it always takes (but I could be imagining that).
Best,
Keith
…________________________________
From: K Mc ***@***.***>
Sent: Tuesday, April 23, 2024 6:19:40 PM
To: podverse/info ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
I'm assuming another update was pushed? Whatever you did, it appears to have fixed the issues I was having. 🙂
________________________________
From: K Mc ***@***.***>
Sent: Saturday, April 6, 2024 11:18:03 AM
To: podverse/info ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
Hey Mitch - some additional information that may be helpful...
It also works fine hardwired into headphones or a car adapter. It's strange.... This was never a problem until some point in Jan/Feb. Worked fine from the beginning, and then after an update sometime in that timeframe, it just broke. I initially thought it was an Apple or Sonos issues, but after a lot of troubleshooting and reverting to older software versions, the only thing that was consistent was Podverse. I wasn't sure until I dug up an older iPod Touch that I remembered had an old version of Podverse on it. After charging, I turned off all automatic updates, and it worked perfectly until the app forced me to upgrade Podverse (it wouldn't continue playing without the update). As soon as the update finished - didn't work anymore.
I can connect via Airplay, and if I disable the screen auto lock and don't touch the iPhone, it'll usually play endlessly without issues. If the screen locks, another app jumps to the front, or I accidentally hit one of the side buttons - audio drops out to the iPhone immediately.
Happy to troubleshoot, take videos of the issue, or anything else you might need (if you have time to fix it). I understand if it's not worth your time. It's funny, I know switching to another app might only take me an hour or two to get setup how I like, but I have been so used to Podverse over the years that it feels like a friend is dying on me!🤣
Best,
Keith
________________________________
From: K Mc ***@***.***>
Sent: Friday, April 5, 2024 8:11:42 AM
To: podverse/info ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
Seems to only be with Airplay. The Control Center still shows the speakers as the source, but the audio plays to the iPhone. If I pause/play Podverse, the audio starts on the speakers again. Only happens with Podverse.
________________________________
From: Mitch Downey ***@***.***>
Sent: Thursday, April 4, 2024 9:21:35 PM
To: podverse/info ***@***.***>
Cc: dindale ***@***.***>; Mention ***@***.***>
Subject: Re: [podverse/info] Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed? (Discussion #20)
@dindale<https://github.com/dindale> sorry I have a follow up question...is the issue specifically with AirPlay? Or is it with any bluetooth device? I use Podverse with my AirPods often, and I have been able to move the app into the background without the audio stopping. I just want to make sure the bug you're reporting is specifically with AirPlay and not with other scenarios where the app is moved into the background.
—
Reply to this email directly, view it on GitHub<#20 (reply in thread)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/AAGOLK3ACVTRTJXHX5PBTQTY3X4B7AVCNFSM6AAAAAA7G2A5SWVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TAMJVHE2TA>.
You are receiving this because you were mentioned.Message ID: ***@***.***>
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Podverse is not playing while the app is in the background or the screen is locked. Can it be fixed?
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