Upgrade to 22.04 fails

[edap]

Distribution (run cat /etc/os-release):

NAME="Pop!_OS"
VERSION="22.04 LTS"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 22.04 LTS"
VERSION_ID="22.04"
HOME_URL="https://pop.system76.com"
SUPPORT_URL="https://support.system76.com"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=jammy
UBUNTU_CODENAME=jammy
LOGO=distributor-logo-pop-os

**Related Application and/or Package Version **

Upgrade tool

Issue/Bug Description:

The upgrade failed.

sudo dpkg --configure -a
Setting up libdrm-dev:amd64 (2.4.110-1pop0~1648761328~21.10~166056a) ...
dpkg: dependency problems prevent configuration of systemd:
 udev (249.11-0ubuntu3pop0~1650312774~22.04~cecf6af) breaks systemd (<< 249.11-0ubuntu3pop0~1650312774~22.04~cecf6af) and is installed.
  Version of systemd to be configured is 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e.

dpkg: error processing package systemd (--configure):
 dependency problems - leaving unconfigured
Setting up libsystemd0:i386 (248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e) ...
dpkg: dependency problems prevent configuration of libudev-dev:amd64:
 libudev-dev:amd64 depends on libudev1 (= 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e); however:
  Version of libudev1:amd64 on system is 249.11-0ubuntu3pop0~1650312774~22.04~cecf6af.

dpkg: error processing package libudev-dev:amd64 (--configure):
 dependency problems - leaving unconfigured
Setting up libdrm2:i386 (2.4.110-1pop0~1648761328~21.10~166056a) ...
Setting up libdrm-amdgpu1:i386 (2.4.110-1pop0~1648761328~21.10~166056a) ...
Setting up libdrm-nouveau2:i386 (2.4.110-1pop0~1648761328~21.10~166056a) ...
Setting up libdrm-radeon1:i386 (2.4.110-1pop0~1648761328~21.10~166056a) ...
Processing triggers for man-db (2.10.2-1) ...
Processing triggers for dbus (1.12.20-2ubuntu4) ...
Processing triggers for libglib2.0-0:amd64 (2.72.1-1) ...
Processing triggers for libglib2.0-0:i386 (2.72.1-1) ...
Processing triggers for libc-bin (2.35-0ubuntu3) ...
Errors were encountered while processing:
 systemd
 libudev-dev:amd64

Steps to reproduce (if you know):

From settings, I have clicked on upgrade. If fails, and it gave me a list of command that I am supposed to launch. The first 3 were:

sudo apt clean

sudo apt update -m

sudo dpkg --configure -a

This last command fails with the error above.

Expected behavior:

The upgrade should work

Other Notes:

I have created a pop_support_log.tar.xz, please contact me and I will send it to you in case you need it

[edap]

Also, if I click to the update button, the shop crashes without any modal window error.

[edap]

I am trying to fix the mess that this upgrade created, I am using apt --fix-broken install and it did not work. Any suggestion? is there anything that I can do to help you debugging this bug in the upgrade process?

sudo apt --fix-broken install
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Correcting dependencies... Done
The following additional packages will be installed:
  libpam-systemd libudev1 libudev1:i386 systemd-sysv systemd-timesyncd udev
The following packages will be DOWNGRADED:
  libpam-systemd libudev1 libudev1:i386 systemd-sysv systemd-timesyncd udev
0 upgraded, 0 newly installed, 6 downgraded, 0 to remove and 6 not upgraded.
3 not fully installed or removed.
Need to get 2,809 kB of archives.
After this operation, 230 kB disk space will be freed.
Do you want to continue? [Y/n] Y
Get:1 http://apt.pop-os.org/release impish/main amd64 libpam-systemd amd64 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e [349 kB]
Get:2 http://apt.pop-os.org/release impish/main amd64 libudev1 amd64 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e [223 kB]
Get:3 http://apt.pop-os.org/release impish/main i386 libudev1 i386 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e [227 kB]
Get:4 http://apt.pop-os.org/release impish/main amd64 udev amd64 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e [1,668 kB]
Get:5 http://apt.pop-os.org/release impish/main amd64 systemd-timesyncd amd64 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e [181 kB]
Get:6 http://apt.pop-os.org/release impish/main amd64 systemd-sysv amd64 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e [161 kB]
Fetched 2,809 kB in 3s (949 kB/s)     
dpkg: dependency problems prevent configuration of systemd:
 udev (249.11-0ubuntu3pop0~1650312774~22.04~cecf6af) breaks systemd (<< 249.11-0ubuntu3pop0~1650312774~22.04~cecf6af) and is installed.
  Version of systemd to be configured is 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e.

dpkg: error processing package systemd (--configure):
 dependency problems - leaving unconfigured
No apport report written because the error message indicates its a followup error from a previous failure.
                                                                                                          Errors were encountered while processing:
 systemd
E: Sub-process /usr/bin/dpkg returned an error code (1)

[jelmerk]

did you find any solution? i have the same problem

[elliott-with-the-longest-name-on-github]

@edap

Same issue -- down to the exact error logs. Weird / random question due to a suggestion I saw on StackOverflow -- do you have SonicWall Net Extender or the Pritunl client installed?

[IbsanjU]

I'm facing the same problem
OS upgrade and recovery says I'm running the most current Pop!_OS version

[theBrash]

Same problem here. I tried to fix the sources.list files by replacing the impish with jammy, but that didn't help.
It looks like the systemd package has a problem with the dependencies:

# sudo apt install systemd
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
You might want to run 'apt --fix-broken install' to correct these.
The following packages have unmet dependencies:
 libnss-systemd : Depends: systemd (= 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e)
 systemd : Depends: libsystemd0 (= 249.11-0ubuntu3pop0~1650312774~22.04~cecf6af) but 248.3-1ubuntu8.6~1650893010~21.10~9a0cd5e is to be installed

[theBrash]

I fixed it.
The installed udev version was 249.11-0ubuntu3pop0~1650312774~22.04~cecf6af and prevented apt from installing systemd.
As far as i can tell systemd should install with the version 249.11-0ubuntu3pop0~1650312774~22.04~cecf6af, but for some reason it tried to install some 248 version.

Please be cautious with the following commands, as they could break stuff.

# replacing the old impish repositories with jammy
sudo sed -i 's/impish/jammy/g' /etc/apt/sources.list.d/system.sources /etc/apt/sources.list.d/pop-os-release.sources /etc/apt/sources.list.d/pop-os-apps.sources 
# download new package information
sudo apt update
# install specific version of systemd
sudo apt install systemd=249.11-0ubuntu3pop0~1650312774~22.04~cecf6af libnss-systemd=249.11-0ubuntu3pop0~1650312774~22.04~cecf6af libsystemd0=249.11-0ubuntu3pop0~1650312774~22.04~cecf6af
# now the dependencies should be fixed
sudo apt upgrade

[Mach10k]

@theBrash your fix almost worked for me. In my case ( upgrade from 21.10 to 22.04 ) i had to do:

# replacing the old impish repositories with jammy
sudo sed -i 's/impish/jammy/g' /etc/apt/sources.list.d/system.sources /etc/apt/sources.list.d/pop-os-release.sources /etc/apt/sources.list.d/pop-os-apps.sources 
# download new package information
sudo apt update
# fix broken
sudo apt --fix-broken install
# now the dependencies should be fixed
sudo apt upgrade

[theBrash]

@Mach10k I also upgraded from 21.10 to 22.04 and also tried sudo apt --fix-broken install, but unfortunately it didn't work for me.

[Seibz]

https://support.system76.com/articles/upgrade-pop/

[edap]

Thanks @Seibz , but there are no info at that page to this particular scenario. The command that failed was sudo dpkg --configure -a. @theBrash your fixed worked for me too, the right version of systemd to install is 249.11-0ubuntu3pop0~1650312774~22.04~cecf6a . thanks ;)

[Goseale]

@theBrash @Mach10k You both are legends. This fixed my issue with apt by following what @theBrash said then doing --fix-broken install as @Mach10k said. Thank you!

[gruvw]

I still get some issues when running the last command of the fix: sudo apt upgrade

Preparing to unpack .../libldacbt-enc2_2.0.2.3+git20200429+ed310a0-4_amd64.deb ...
Unpacking libldacbt-enc2:amd64 (2.0.2.3+git20200429+ed310a0-4) ...
dpkg: error processing archive /var/cache/apt/archives/libldacbt-enc2_2.0.2.3+git20200429+ed310a0-4_amd64.deb (--unpack):
 trying to overwrite '/usr/lib/x86_64-linux-gnu/libldacBT_enc.so.2', which is also in package libldac:amd64 2.0.2.3~r26719261
Errors were encountered while processing:
 /var/cache/apt/archives/libldacbt-enc2_2.0.2.3+git20200429+ed310a0-4_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

[ajasonwang]

I still get some issues when running the last command of the fix: sudo apt upgrade

Preparing to unpack .../libldacbt-enc2_2.0.2.3+git20200429+ed310a0-4_amd64.deb ...
Unpacking libldacbt-enc2:amd64 (2.0.2.3+git20200429+ed310a0-4) ...
dpkg: error processing archive /var/cache/apt/archives/libldacbt-enc2_2.0.2.3+git20200429+ed310a0-4_amd64.deb (--unpack):
 trying to overwrite '/usr/lib/x86_64-linux-gnu/libldacBT_enc.so.2', which is also in package libldac:amd64 2.0.2.3~r26719261
Errors were encountered while processing:
 /var/cache/apt/archives/libldacbt-enc2_2.0.2.3+git20200429+ed310a0-4_amd64.deb
E: Sub-process /usr/bin/dpkg returned an error code (1)

I have the same issue trying to do a dist-upgrade, sudo apt --fix-broken install -y won't fix.

[jonathancross]

After following the recommendation from @theBrash :

# replacing the old impish repositories with jammy
sudo sed -i 's/impish/jammy/g' /etc/apt/sources.list.d/system.sources /etc/apt/sources.list.d/pop-os-release.sources /etc/apt/sources.list.d/pop-os-apps.sources 

I had to also fix the server names:

sudo sed -i 's/old-releases/archive/g' /etc/apt/sources.list.d/system.sources /etc/apt/sources.list.d/pop-os-release.sources /etc/apt/sources.list.d/pop-os-apps.sources

After this I was finally able to upgrade from 21.10 to 22.04

(I have been trying to get this to work since May! What a pain!)

[jharshman]

Ran into the same issue. The OS was actually updated to 22.04 as indicated by the /etc/os-release file but the apt sources did not reflect the update from impish to jammy. This left the machine in a weird limbo state. Fortunately updating the repos as described by @theBrash does fix the issue.

I've pasted the diffs of the updated files below.

This is the 2nd time I've had serious upgrade issues with Pop!_OS. Unfortunately the commonly distributed article https://support.system76.com/articles/upgrade-pop/ does not sufficiently address any update issue that I have come across.

/etc/os-release:

NAME="Pop!_OS"
VERSION="22.04 LTS"
ID=pop
ID_LIKE="ubuntu debian"
PRETTY_NAME="Pop!_OS 22.04 LTS"
VERSION_ID="22.04"
HOME_URL="https://pop.system76.com"
SUPPORT_URL="https://support.system76.com"
BUG_REPORT_URL="https://github.com/pop-os/pop/issues"
PRIVACY_POLICY_URL="https://system76.com/privacy"
VERSION_CODENAME=jammy
UBUNTU_CODENAME=jammy
LOGO=distributor-logo-pop-os

pop-os-release.sources:

--- pop-os-release.sources.save	2022-09-27 21:02:28.000000000 -0600
+++ pop-os-release.sources	2022-09-27 21:02:50.000000000 -0600
@@ -2,5 +2,5 @@
 Enabled: yes
 Types: deb deb-src
 URIs: http://apt.pop-os.org/release
-Suites: impish
+Suites: jammy
 Components: main

pop-os-apps.sources:

--- pop-os-apps.sources.save	2022-09-27 21:03:19.000000000 -0600
+++ pop-os-apps.sources	2022-09-27 21:03:25.000000000 -0600
@@ -2,5 +2,5 @@
 Enabled: yes
 Types: deb
 URIs: http://apt.pop-os.org/proprietary
-Suites: impish
+Suites: jammy
 Components: main

system.sources:

--- system.sources.save	2022-09-27 21:00:54.000000000 -0600
+++ system.sources	2022-09-27 21:01:58.000000000 -0600
@@ -1,7 +1,7 @@
 X-Repolib-Name: Pop_OS System Sources
 Enabled: yes
 Types: deb deb-src
-URIs: http://old-releases.ubuntu.com/ubuntu
-Suites: impish impish-security impish-updates impish-backports
+URIs: http://apt.pop-os.org/ubuntu
+Suites: jammy jammy-security jammy-updates jammy-backports
 Components: main restricted universe multiverse
-X-Repolib-Default-Mirror: http://old-releases.ubuntu.com/ubuntu
+X-Repolib-Default-Mirror: http://us.archive.ubuntu.com/ubuntu

[ChiefHart]

Well here it is FEB 2023 and I have the same problem updating POP22.04. It has partially upgraded but I still have 20.04 showing. I get the same messages as above.
So what is the problem? How do I upgrade successfully?

[jacobgkau]

Well here it is FEB 2023

There is no need to sign a date on your comments, GitHub has timestamps on each comment automatically.

So what is the problem? How do I upgrade successfully?

Nobody can tell you the problem on your system with certainty since you didn't provide any diagnostic data. I would suggest running sudo apt update and seeing if jammy or focal are in the sources. If the sources say jammy and most of the packages are up-to-date, and the system still thinks you're on 20.04, then I'd suggest running the commands in this comment to attempt to correct that: pop-os/upgrade#320 (comment)

You are welcome to join the Mattermost server at https://chat.pop-os.org/pop-os/channel/upgrade-help for community assistance, or you can open a support ticket at https://support.system76.com if you own System76 hardware.

[jacobgkau]

@ChiefHart If the issue you're experiencing is the one referenced by the comment that I linked (there's not enough info in your comment to tell), then it will be fixed by pop-os/default-settings#165 (once tested, approved, merged, and released) so running those commands manually is no longer necessary.

[jacobgkau]

Closing now that pop-os/default-settings#165 has been merged, it should be released later this week.

If anyone else has upgrade issue in the future, please ask at https://chat.pop-os.org/pop-os/channels/upgrade-help if you want help recovering, or open an issue in https://github.com/pop-os/upgrade/issues if you have a reproducible issue and/or you would like to help find the root cause of an issue to fix. (Or, of course, open a ticket at https://support.system76.com/ if you own System76 hardware.)