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Crash at macOS when Orgnanic Support selected #9665

Closed
1 of 2 tasks
jirka-malvin opened this issue Feb 9, 2023 · 16 comments
Closed
1 of 2 tasks

Crash at macOS when Orgnanic Support selected #9665

jirka-malvin opened this issue Feb 9, 2023 · 16 comments
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macOS

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@jirka-malvin
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Description of the bug

Alpha3 - When I choose organic support -> slice, application crash

report from Mac included

Project file & How to reproduce

choose organic support -> slice...
(with other supports it works)

Translated Report (Full Report Below)

Process: PrusaSlicer [35741]
Path: /Applications/PrusaSlicer - testovaci.app/Contents/MacOS/PrusaSlicer
Identifier: com.prusa3d.slic3r/
Version: PrusaSlicer PrusaSlicer-2.6.0-alpha3+MacOS-x64-202302031521 (PrusaSlicer-2.6.0-alpha3+MacOS-x64-202302031521)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2023-02-09 15:42:47.4332 +0100
OS Version: macOS 13.2 (22D49)
Report Version: 12
Bridge OS Version: 7.2 (20P3045)
Anonymous UUID: C7226EA6-CE1F-30C0-28C1-8D428740106B

Sleep/Wake UUID: 7C7398A6-99A8-4A81-B372-65987E28094D

Time Awake Since Boot: 190000 seconds
Time Since Wake: 6188 seconds

System Integrity Protection: enabled

Crashed Thread: 10 slic3r_BgSlcPcs

Exception Type: EXC_ARITHMETIC (SIGFPE)
Exception Codes: 0x0000000000000001, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 8 Floating point exception: 8
Terminating Process: exc handler [35741]

Thread 0:: slic3r_main Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x7ff8090455c2 mach_msg2_trap + 10
1 libsystem_kernel.dylib 0x7ff809053604 mach_msg2_internal + 82
2 libsystem_kernel.dylib 0x7ff80904c635 mach_msg_overwrite + 723
3 libsystem_kernel.dylib 0x7ff8090458a8 mach_msg + 19
4 CoreFoundation 0x7ff80915fcbe __CFRunLoopServiceMachPort + 145
5 CoreFoundation 0x7ff80915e72a __CFRunLoopRun + 1360
6 CoreFoundation 0x7ff80915db60 CFRunLoopRunSpecific + 560
7 HIToolbox 0x7ff812aab766 RunCurrentEventLoopInMode + 292
8 HIToolbox 0x7ff812aab576 ReceiveNextEventCommon + 679
9 HIToolbox 0x7ff812aab2b3 _BlockUntilNextEventMatchingListInModeWithFilter + 70
10 AppKit 0x7ff80c2ae293 _DPSNextEvent + 909
11 AppKit 0x7ff80c2ad114 -[NSApplication(NSEvent) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1219
12 AppKit 0x7ff80c29f757 -[NSApplication run] + 586
13 PrusaSlicer 0x103bf4a7a wxGUIEventLoop::OSXDoRun() + 186
14 PrusaSlicer 0x103cdfd1d wxCFEventLoop::DoRun() + 29
15 PrusaSlicer 0x103c56755 wxEventLoopBase::Run() + 85
16 PrusaSlicer 0x103c2e4a4 wxAppConsoleBase::MainLoop() + 116
17 PrusaSlicer 0x103bb47ca wxApp::OnRun() + 26
18 PrusaSlicer 0x103c87df9 wxEntry(int&, wchar_t**) + 73
19 PrusaSlicer 0x101c9d9bc Slic3r::GUI::GUI_Run(Slic3r::GUI::GUI_InitParams&) + 236
20 PrusaSlicer 0x1010a6a77 Slic3r::CLI::run(int, char**) + 21159
21 PrusaSlicer 0x1010ab9f0 main + 352
22 dyld 0x7ff808d51310 start + 2432

Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x7ff8090455c2 mach_msg2_trap + 10
1 libsystem_kernel.dylib 0x7ff809053604 mach_msg2_internal + 82
2 libsystem_kernel.dylib 0x7ff80904c635 mach_msg_overwrite + 723
3 libsystem_kernel.dylib 0x7ff8090458a8 mach_msg + 19
4 CoreFoundation 0x7ff80915fcbe __CFRunLoopServiceMachPort + 145
5 CoreFoundation 0x7ff80915e72a __CFRunLoopRun + 1360
6 CoreFoundation 0x7ff80915db60 CFRunLoopRunSpecific + 560
7 AppKit 0x7ff80c40f129 _NSEventThread + 132
8 libsystem_pthread.dylib 0x7ff809084259 _pthread_start + 125
9 libsystem_pthread.dylib 0x7ff80907fc7b thread_start + 15

Thread 2:
0 libsystem_kernel.dylib 0x7ff80904811a __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x7ff8090847e1 _pthread_cond_wait + 1243
2 libc++.1.dylib 0x7ff808fe0c32 std::__1::condition_variable::wait(std::__1::unique_lockstd::__1::mutex&) + 18
3 PrusaSlicer 0x101f4eae3 Slic3r::GUI::BoostThreadWorker::run() + 163
4 PrusaSlicer 0x1021183e8 boost::(anonymous namespace)::thread_proxy(void*) + 136
5 libsystem_pthread.dylib 0x7ff809084259 _pthread_start + 125
6 libsystem_pthread.dylib 0x7ff80907fc7b thread_start + 15

Thread 3:: slic3r_tbb_7
0 libsystem_kernel.dylib 0x7ff80904553e semaphore_wait_trap + 10
1 PrusaSlicer 0x1038440d8 tbb::detail::r1::rml::private_worker::run() + 232
2 PrusaSlicer 0x103843fe9 tbb::detail::r1::rml::private_worker::thread_routine(void*) + 9
3 libsystem_pthread.dylib 0x7ff809084259 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff80907fc7b thread_start + 15

Thread 4:: slic3r_tbb_2
0 libsystem_kernel.dylib 0x7ff80904553e semaphore_wait_trap + 10
1 PrusaSlicer 0x1038440d8 tbb::detail::r1::rml::private_worker::run() + 232
2 PrusaSlicer 0x103843fe9 tbb::detail::r1::rml::private_worker::thread_routine(void*) + 9
3 libsystem_pthread.dylib 0x7ff809084259 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff80907fc7b thread_start + 15

Thread 5:: slic3r_tbb_1
0 libsystem_kernel.dylib 0x7ff80904553e semaphore_wait_trap + 10
1 PrusaSlicer 0x1038440d8 tbb::detail::r1::rml::private_worker::run() + 232
2 PrusaSlicer 0x103843fe9 tbb::detail::r1::rml::private_worker::thread_routine(void*) + 9
3 libsystem_pthread.dylib 0x7ff809084259 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff80907fc7b thread_start + 15

Thread 6:: slic3r_tbb_3
0 libsystem_kernel.dylib 0x7ff80904553e semaphore_wait_trap + 10
1 PrusaSlicer 0x1038440d8 tbb::detail::r1::rml::private_worker::run() + 232
2 PrusaSlicer 0x103843fe9 tbb::detail::r1::rml::private_worker::thread_routine(void*) + 9
3 libsystem_pthread.dylib 0x7ff809084259 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff80907fc7b thread_start + 15

Thread 7:: slic3r_tbb_4
0 libsystem_kernel.dylib 0x7ff80904553e semaphore_wait_trap + 10
1 PrusaSlicer 0x1038440d8 tbb::detail::r1::rml::private_worker::run() + 232
2 PrusaSlicer 0x103843fe9 tbb::detail::r1::rml::private_worker::thread_routine(void*) + 9
3 libsystem_pthread.dylib 0x7ff809084259 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff80907fc7b thread_start + 15

Thread 8:: slic3r_tbb_6
0 libsystem_kernel.dylib 0x7ff80904553e semaphore_wait_trap + 10
1 PrusaSlicer 0x1038440d8 tbb::detail::r1::rml::private_worker::run() + 232
2 PrusaSlicer 0x103843fe9 tbb::detail::r1::rml::private_worker::thread_routine(void*) + 9
3 libsystem_pthread.dylib 0x7ff809084259 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff80907fc7b thread_start + 15

Thread 9:: slic3r_tbb_5
0 libsystem_kernel.dylib 0x7ff80904553e semaphore_wait_trap + 10
1 PrusaSlicer 0x1038440d8 tbb::detail::r1::rml::private_worker::run() + 232
2 PrusaSlicer 0x103843fe9 tbb::detail::r1::rml::private_worker::thread_routine(void*) + 9
3 libsystem_pthread.dylib 0x7ff809084259 _pthread_start + 125
4 libsystem_pthread.dylib 0x7ff80907fc7b thread_start + 15

Thread 10 Crashed:: slic3r_BgSlcPcs
0 PrusaSlicer 0x1016c1222 Slic3r::FFFTreeSupport::generate_support_areas(Slic3r::Print&, Slic3r::BuildVolume const&, std::__1::vector<unsigned long, std::__1::allocator > const&, std::__1::function<void ()>) + 5858
1 PrusaSlicer 0x1016bf89e Slic3r::fff_tree_support_generate(Slic3r::PrintObject&, std::__1::function<void ()>) + 302
2 PrusaSlicer 0x1015d288f Slic3r::PrintObject::_generate_support_material() + 79
3 PrusaSlicer 0x1015d275e Slic3r::PrintObject::generate_support_material() + 366
4 PrusaSlicer 0x101557938 Slic3r::Print::process() + 632
5 PrusaSlicer 0x101ad49ce Slic3r::BackgroundSlicingProcess::process_fff() + 46
6 PrusaSlicer 0x101ad74fa Slic3r::BackgroundSlicingProcess::call_process(std::exception_ptr&) + 42
7 PrusaSlicer 0x101ad71ce Slic3r::BackgroundSlicingProcess::thread_proc() + 286
8 PrusaSlicer 0x101ad8e42 boost::detail::thread_dataSlic3r::BackgroundSlicingProcess::start()::$_2::run() + 18
9 PrusaSlicer 0x1021183e8 boost::(anonymous namespace)::thread_proxy(void*) + 136
10 libsystem_pthread.dylib 0x7ff809084259 _pthread_start + 125
11 libsystem_pthread.dylib 0x7ff80907fc7b thread_start + 15

Thread 11:
0 libsystem_pthread.dylib 0x7ff80907fc58 start_wqthread + 0

Thread 12:
0 libsystem_pthread.dylib 0x7ff80907fc58 start_wqthread + 0

Thread 10 crashed with X86 Thread State (64-bit):
rax: 0x00000000000445bf rbx: 0x0000000000000003 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000001 rsi: 0x0000000000000003 rbp: 0x000070000e2a27e0 rsp: 0x000070000e2a1a20
r8: 0x0000000000000000 r9: 0x0000000000000001 r10: 0x00007fe445a00000 r11: 0x00000000fffffe00
r12: 0x00007fe4932a32b0 r13: 0x0000000000000002 r14: 0x00000000000445c0 r15: 0x0000000000030d40
rip: 0x00000001016c1222 rfl: 0x0000000000010246 cr2: 0x0000000101681fb0

Logical CPU: 2
Error Code: 0x00000000
Trap Number: 0

Thread 10 instruction stream:
05 a9 8a 70 02 66 0f 2e-85 c8 fe ff ff 49 8d 75 ...p.f.......I.u
01 0f 97 85 80 f4 ff ff-f2 0f 10 85 90 fe ff ff ................
b9 ff ff ff 3f f2 0f 10-0d f1 62 72 02 66 0f 2e ....?.....br.f..
c8 76 27 48 89 f3 e8 bb-5c 70 02 48 89 de 0f 57 .v'H....\p.H...W
c9 f2 0f 2a 8d dc fc ff-ff f2 0f 59 c8 f2 0f 2c ...*.......Y...,
c1 89 c1 c1 e9 1f 01 c1-d1 f9 41 8d 44 0e ff 99 ..........A.D...
[f7]f9 45 01 ed 44 39 e8-44 0f 4d e8 48 8b 85 a8 ..E..D9.D.M.H... <==
f5 ff ff 48 8b 98 50 07-00 00 48 2b 98 48 07 00 ...H..P...H+.H..
00 48 c1 fb 03 49 89 f6-48 29 f3 48 8d bd 00 f5 .H...I..H).H....
ff ff 48 89 de e8 14 e8-00 00 48 c7 85 d0 fb ff ..H.......H.....
ff a7 ab aa 32 48 8d 85-d8 fb ff ff 48 c7 40 30 ....2H......H.@0
00 00 00 00 48 c7 40 28-00 00 00 00 48 c7 40 20 ....H.@(....H.@

Binary Images:
0x7ff809044000 - 0x7ff80907dff7 libsystem_kernel.dylib () /usr/lib/system/libsystem_kernel.dylib
0x7ff8090e0000 - 0x7ff809579fef com.apple.CoreFoundation (6.9) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff812a7c000 - 0x7ff812d73ffd com.apple.HIToolbox (2.1.1) <7bf47984-29cb-319e-a6da-0884d158f96a> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7ff80c270000 - 0x7ff80d278ff2 com.apple.AppKit (6.9) <480a5693-f3e3-3b50-a1f3-169d12a12a0e> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x101096000 - 0x1045e5fff com.prusa3d.slic3r/ (PrusaSlicer PrusaSlicer-2.6.0-alpha3+MacOS-x64-202302031521) <1061a53d-110f-3a8f-b669-7e835d8e69df> /Applications/PrusaSlicer - testovaci.app/Contents/MacOS/PrusaSlicer
0x7ff808d4b000 - 0x7ff808ddfcaf dyld () <270c4224-a38f-3a22-9ba9-95968f487738> /usr/lib/dyld
0x7ff80907e000 - 0x7ff809089ff7 libsystem_pthread.dylib () <3bd433d4-15bd-3add-a612-95e4d3b20719> /usr/lib/system/libsystem_pthread.dylib
0x7ff808fd5000 - 0x7ff80902dff3 libc++.1.dylib () /usr/lib/libc++.1.dylib

External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=815.1M resident=0K(0%) swapped_out_or_unallocated=815.1M(100%)
Writable regions: Total=1.1G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.1G(100%)

                            VIRTUAL   REGION

REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 256K 2
Activity Tracing 256K 1
CG backing stores 15.5M 24
CG image 3372K 206
CG raster data 1368K 110
ColorSync 248K 29
CoreAnimation 310.8M 270
CoreGraphics 28K 6
CoreImage 32K 8
CoreServices 624K 2
CoreUI image data 5028K 41
Dispatch continuations 64.0M 1
Foundation 40K 2
Kernel Alloc Once 8K 1
MALLOC 502.7M 239
MALLOC guard page 32K 8
OpenGL GLSL 256K 3
STACK GUARD 56.0M 13
Stack 45.6M 15
VM_ALLOCATE 172.2M 378
__CTF 756 1
__DATA 29.6M 521
__DATA_CONST 35.8M 330
__DATA_DIRTY 1542K 184
__FONT_DATA 2352 1
__GLSLBUILTINS 5174K 1
__LINKEDIT 206.1M 4
__OBJC_RO 65.5M 1
__OBJC_RW 1989K 2
__TEXT 608.9M 542
dyld private memory 768K 3
mapped file 219.8M 43
shared memory 1452K 30
=========== ======= =======
TOTAL 2.3G 3022

Full Report

{"app_name":"PrusaSlicer","timestamp":"2023-02-09 15:42:49.00 +0100","app_version":"PrusaSlicer PrusaSlicer-2.6.0-alpha3+MacOS-x64-202302031521","slice_uuid":"1061a53d-110f-3a8f-b669-7e835d8e69df","build_version":"PrusaSlicer-2.6.0-alpha3+MacOS-x64-202302031521","platform":1,"bundleID":"com.prusa3d.slic3r/","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.2 (22D49)","roots_installed":0,"name":"PrusaSlicer","incident_id":"4DB079AC-C72A-4014-96D2-333CDA111F3D"}
{
"uptime" : 190000,
"procRole" : "Foreground",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro15,2",
"coalitionID" : 18930,
"osVersion" : {
"train" : "macOS 13.2",
"build" : "22D49",
"releaseType" : "User"
},
"captureTime" : "2023-02-09 15:42:47.4332 +0100",
"incident" : "4DB079AC-C72A-4014-96D2-333CDA111F3D",
"pid" : 35741,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2023-02-08 14:21:33.9927 +0100",
"procStartAbsTime" : 145684387737289,
"procExitAbsTime" : 190170650850649,
"procName" : "PrusaSlicer",
"procPath" : "/Applications/PrusaSlicer - testovaci.app/Contents/MacOS/PrusaSlicer",
"bundleInfo" : {"CFBundleShortVersionString":"PrusaSlicer PrusaSlicer-2.6.0-alpha3+MacOS-x64-202302031521","CFBundleVersion":"PrusaSlicer-2.6.0-alpha3+MacOS-x64-202302031521","CFBundleIdentifier":"com.prusa3d.slic3r/"},
"storeInfo" : {"deviceIdentifierForVendor":"841A0B80-0D37-5209-A2BE-B0BE5B6976F2","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "com.prusa3d.slic3r/",
"crashReporterKey" : "C7226EA6-CE1F-30C0-28C1-8D428740106B",
"throttleTimeout" : 2147483647,
"wakeTime" : 6188,
"bridgeVersion" : {"build":"20P3045","train":"7.2"},
"sleepWakeUUID" : "7C7398A6-99A8-4A81-B372-65987E28094D",
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000001, 0x0000000000000000","rawCodes":[1,0],"type":"EXC_ARITHMETIC","signal":"SIGFPE"},
"termination" : {"flags":0,"code":8,"namespace":"SIGNAL","indicator":"Floating point exception: 8","byProc":"exc handler","byPid":35741},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
"faultingThread" : 10,
"threads" : 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Model: MacBookPro15,2, BootROM 1916.80.2.0.0 (iBridge: 20.16.3045.0.0,0), 4 processors, Quad-Core Intel Core i5, 2,3 GHz, 8 GB, SMC
Graphics: Intel Iris Plus Graphics 655, Intel Iris Plus Graphics 655, Built-In
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AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Dec 1 2022 17:15:41 version 9.30.489.6.32.5.85 FWID 01-c30a5043
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: USB3.0 5K Graphic Docking, Ethernet, en5
Network Service: Wi-Fi, AirPort, en0
USB Device: USB3.0 Hub
USB Device: USB5734
USB Device: USB3.1 Hub
USB Device: USB3.0 5K Graphic Docking
USB Device: USB31Bus
USB Device: USB2.0 Hub
USB Device: Dell KB216 Wired Keyboard
USB Device: USB2734
USB Device: Hub Controller
USB Device: USB2.1 Hub
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USB Device: Touch Bar Backlight
USB Device: Touch Bar Display
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USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
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Thunderbolt Bus: MacBook Pro, Apple Inc., 47.5
Thunderbolt Bus: MacBook Pro, Apple Inc., 47.5

Checklist of files included above

  • Project file
  • Screenshot

Version of PrusaSlicer

in report

Operating system

MacOS 13.2 Ventura

Printer model

my version of 3D printer - not rellevant
@bubnikv
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bubnikv commented Feb 9, 2023

Division by zero in Organic supports
FFFTreeSupport::generate_support_areas()

@kubispe1
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Potentially duplicate: #9555

@lukasmatena
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Should be fixed in 2.6.0-alpha4. Please retest and let us know if problems persist. Closing.

@jirka-malvin
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jirka-malvin commented Feb 23, 2023 via email

@lukasmatena
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@jirka-malvin Thanks for the offer. At this point, it might be enough to provide a project file (3mf) that suffers from this problem. Could you please post it here?

@lukasmatena lukasmatena reopened this Feb 23, 2023
@bubnikv
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bubnikv commented Mar 3, 2023

@jirka-malvin Thanks for the offer. At this point, it might be enough to provide a project file (3mf) that suffers from this problem. Could you please post it here?

@jirka-malvin
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medieval_Revised.3mf.zip

enclosed ... Jiri

@lukasmatena lukasmatena reopened this Mar 6, 2023
@lukasmatena
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We are unable to reproduce the problem in 2.6.0-alpha4.

@jirka-malvin
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jirka-malvin commented Mar 6, 2023 via email

@lukasmatena
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@jirka-malvin I just tried to recompile 2.6.0-alpha4 in Debug mode and found a failling assert, which may lead us to the cause of the problem. Could you please try to disable Print Settings -> Layer and Perimeters -> Avoid crossing perimeters and let us know if the crash still occurs? Thanks.

By the way, your model is hideously broken. I would assume that fixing it will make things better. That's of course not an excuse, PrusaSlicer should not crash on it. I just wouldn't be surprised if the slicing was still wrong even if the crash is fixed.

@jirka-malvin
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jirka-malvin commented Mar 6, 2023 via email

@kubispe1 kubispe1 added the macOS label Apr 13, 2023
@kubispe1
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I probably detect the issue. I used @jirka-malvin 's model and turn on Organic supports. Then I can reproduce crash for my Mac and even for Win. Issue is in 2.6.0a4, 2.6.0a6, 2.6.0a6+73(actual master)

  • My feeling is that model has quite a lot of open edges (I am not able to fix it in Netfabb) with combination support_material_treshold = 90°
  • I think, deeper investigation is required. Can I ask you @lukasmatena to check it?
    3mf: medieval_Revised_Fail.zip

@lukasmatena
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@kubispe1 Thanks, this helped. It seems related to #10158.

@kubispe1
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Ok fine, issue is selected for development:
SPE-1658

lukasmatena pushed a commit that referenced this issue May 13, 2023
@bubnikv
Fix of SPE-1658 GH #9665 Crash at macOS when Orgnanic Support selected
fdac21b 
Reworked (again!) connecting of islands into a Z-graph.
Implemented various heuristics to handle self-intersecting and
mutually intersecting ExPolygons on the same layer.
@kubispe1
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"This crash should be fixed with PS 2.6.0-beta1. If any issues persist, please let us know. Thank you.

@jirka-malvin
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I confirm, that it was fixed and tested in 2.6.0 - beta 2. Everything is working now.

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