pyRevit Loader Error Revit 2019 pyRevit v4.7.4 #760

jagostinhoCT · 2019-11-27T17:23:16Z

getting this error when starting Revit 2019.

Kaankrby · 2019-11-28T20:36:34Z

Similar here.

Not sure if we tried this before or not but open a command prompt and run pyrevit caches clear --all to clear all the exiting caches.

Also look into your pyRevit config file (%APPDATA%/pyRevit/pyRevit_config.ini) and make sure bincache = true

tried this and nothing changes.

Edit; Probably no similarity btw errors except being loading error. :)

eirannejad · 2019-11-29T18:42:35Z

Would you please confirm that Xceed.Wpf.AvalonDock.dll exists in the Revit directory?

Kaankrby · 2019-11-29T21:00:06Z

I tried these;

Not sure if we tried this before or not but open a command prompt and run pyrevit caches clear --all to clear all the exiting caches. Also look into your pyRevit config file (%APPDATA%/pyRevit/pyRevit_config.ini) and make sure bincache = true

Seems like you are missing the pyRevitLabs.TargetApps.Revit dll. Make sure antivirus doesn't accidentally delete the file and is available under the bin/ directory. Install multiple times if needed to test.

Okay. Which CLI version are you using? run pyrevit --version
Add the installed clone using
pyrevit clones add master "C:\Users\arthur.banks\AppData\Roaming\pyRevit-Master"
Then run the pyrevit env again and verify master is listed under ==> Registered Clones (deployed from archive)
Now reattach the clone to the installed Revits using
pyrevit attach master 277 --installed

Would you please confirm that Xceed.Wpf.AvalonDock.dll exists in the Revit directory?

Yes it exist

jagostinhoCT · 2019-12-02T11:53:24Z

Yes. it is present.

deddolo · 2019-12-04T15:30:57Z

I have recently deployed 4.7.4 to my company computers and one user is having this same issue.

EDIT: Clearing the cache with pyrevit caches clear 2019 seems to have solved the issue.

Kaankrby · 2019-12-09T09:06:36Z

I have recently deployed 4.7.4 to my company computers and one user is having this same issue.

EDIT: Clearing the cache with pyrevit caches clear 2019 seems to have solved the issue.

No this dosent solved the problem.

Kaankrby · 2019-12-20T11:36:11Z

i made a clean install deleted all of the files but still no change.

İ don't know it's normal or not but, after clean install, the config file dosnt contain these lines

[environment]
clones = {"master":"C:\Users\ITopya\AppData\Roaming\pyRevit-Master"}

[core]
checkupdates = false
autoupdate = false
verbose = true
debug = false
filelogging = false
startuplogtimeout = 10
userextensions = []
compilecsharp = true
compilevb = true
loadbeta = false
rocketmode = true
bincache = true
usercanupdate = true
usercanextend = true
usercanconfig = true

[usagelogging]
active = false
logfilepath = ""
logserverurl = ""

[pyRevitTags.extension]
disabled = true
private_repo = true
username = ""
password = ""

[pyRevitTools.extension]
disabled = false
private_repo = true
username = ""
password = ""

[pyRevitTutor.extension]
disabled = true
private_repo = true
username = ""
password = ""

only this one

[environment]
clones = {"master":"C:\Users\ITopya\AppData\Roaming\pyRevit-Master"}

and i added

bincache = true

Kaankrby · 2019-12-23T16:53:21Z

Copied these lines to 4.7.4 config file. nothing changed

eirannejad · 2019-12-23T22:54:22Z

@Kaankrby There rest of the config lines are added when pyRevit loads for the first time.

Kaankrby · 2019-12-26T10:06:40Z

@Kaankrby There rest of the config lines are added when pyRevit loads for the first time.

I don't have any coding skill :) i try what i can.
Still it's not working, using 4,6

Kaankrby · 2020-01-13T23:20:32Z

is there any update

eirannejad · 2020-03-16T16:45:55Z

Try the new 4.7.5 and see if this has been fixed

Kaankrby · 2020-03-18T14:04:03Z

Sorry but still the same

eirannejad · 2020-03-18T15:25:05Z

This might be a conflict with another addon. Try disabling the other addons using this tool and see if pyRevit loads by itself.

Kaankrby · 2020-03-24T21:18:06Z

tried but nothing changes.
In turkey, i try in 3 different office and may be 10 pc.
Always the same.

Can be a regional problem.
Some of the pc languege was English too.

wil try with a clean install rvt20

eirannejad · 2020-03-24T21:25:55Z

Okay would you mind:

Close Revit
Open /pyrevitlib/pyrevit/loader/sessionmgr.py in your pyRevit install path (default is %APPDATA%/pyRevit-Master
On line 67 Change the _setup_output function to this:

def _setup_output():
    # create output window and assign handle
    with open(op.join(USER_DESKTOP, 'debug.log'), 'w') as f:
        f.writelines(
            "runtime is loaded as: {}"
            "runtime.types is loaded as: {}"
            "runtime.types.ScriptConsole is loaded as: {}\n".format(
                runtime,
                runtime.types,
                runtime.types.ScriptConsole
            ))
        try:
            out_window = runtime.types.ScriptConsole()
        except Exception as ex:
            f.writelines(str(ex))

    out_window = runtime.types.ScriptConsole()
    runtime_info = sessioninfo.get_runtime_info()
    out_window.AppVersion = '{}:{}:{}'.format(
        runtime_info.pyrevit_version,
        runtime_info.engine_version,
        runtime_info.host_version
        )

    # create output stream and set stdout to it
    # we're not opening the output window here.
    # The output stream will open the window if anything is being printed.
    outstr = runtime.types.ScriptIO(out_window)
    sys.stdout = outstr
    # sys.stderr = outstr
    stdout_hndlr = logger.get_stdout_hndlr()
    stdout_hndlr.stream = outstr

    return out_window

Then open a command prompt and run pyrevit caches clear --all
Run Revit again
This time pyRevit should create a debug.log file on your desktop.

Send me that file please

Kaankrby · 2020-03-24T22:17:57Z

code dosn't work.

added

import os

and changed

with open(op.join(op.join(op.join(os.environ['USERPROFILE']), 'Desktop'), 'debug.log'), 'w') as f:

debug.log

*i am not an expert, writing what i am doing.

eirannejad · 2020-03-24T22:19:44Z

Ugh sorry. Modify line 17 at the top as well:

from pyrevit import EXEC_PARAMS, HOST_APP, USER_DESKTOP

This should work now open(op.join(USER_DESKTOP, 'debug.log')

eirannejad · 2020-03-24T22:23:45Z

Okay let me see if I can offer a few more changes to better debug the issue

Kaankrby · 2020-03-24T22:25:06Z

Ugh sorry. Modify line 17 at the top as well:

from pyrevit import EXEC_PARAMS, HOST_APP, USER_DESKTOP

This should work now open(op.join(USER_DESKTOP, 'debug.log')

made these.

debug.log

eirannejad · 2020-03-24T23:01:51Z

Okay. One more try. Replace the previous function with this:

def _setup_output():
    # create output window and assign handle
    try:
        out_window = runtime.types.ScriptConsole()
    except Exception as ex:
        with open(op.join(USER_DESKTOP, 'debug.log'), 'w') as f:
            f.writelines(ex.clsException.Message)
            f.writelines(ex.clsException.Source)
            f.writelines(ex.clsException.StackTrace)
            f.writelines(ex.clsException.TargetSite.ToString())
    # runtime_info = sessioninfo.get_runtime_info()
    # out_window.AppVersion = '{}:{}:{}'.format(
    #     runtime_info.pyrevit_version,
    #     runtime_info.engine_version,
    #     runtime_info.host_version
    #     )

    # # create output stream and set stdout to it
    # # we're not opening the output window here.
    # # The output stream will open the window if anything is being printed.
    # outstr = runtime.types.ScriptIO(out_window)
    # sys.stdout = outstr
    # # sys.stderr = outstr
    # stdout_hndlr = logger.get_stdout_hndlr()
    # stdout_hndlr.stream = outstr

    # return out_window

Then run again and take a screenshot of the error message that pops up

Kaankrby · 2020-03-24T23:24:46Z

eirannejad · 2020-03-24T23:31:50Z

Ugh. This went somewhere else completely. Hmmmmm. Okay give me time to think a bit

Kaankrby · 2020-03-25T12:23:54Z

i think this will help.

windows has a region setting and language setting.

i changed both of them to U.S.
Now my pc thinks i live in U.S and my pc language English too.
And the result.

Yes its working.
Any problem.

But when i change region to Turkey. Still language is English.

Same issue.

and the last one.

regional settings US

region TURKEY

it works.

This option changes Date format and number format.
and i find;

turkey number:

usa number:

Kaankrby · 2020-03-25T12:54:33Z

this wasnt a problem for 4,6
staring with beta of 4,7 this problem occurs.

Kaankrby · 2020-03-25T13:17:40Z

i think the problem dosnt related directly to number decimal symbol.
Because its work for europe too.
And europe is same Turkey

Kaankrby · 2020-03-25T15:04:38Z

when all the options are correct, i start revit and pyrevit loads well.
then i change the local to TURKEY.

i reload pyrevit its works well

after close and re open revit again crashes.

eirannejad · 2020-03-25T18:27:49Z

Okay great! I can replicate the issue now. Let me dig into it and figure out why this happens

eirannejad · 2020-03-25T18:53:30Z

Solved. In C# the method String.ToUpper() uses the active locale so pyRevit was being capitalized as PYREVÍT in Turkish

Cancel out all the previous code changes
Open pyrevitlib/pyrevit/runtime/EnvVariables.cs
Change the .ToUpper() call to .ToUpperInvariant() on lines 11 and 21

namespace PyRevitLabs.PyRevit.Runtime {
    public static class DomainStorageKeys {
        public static string keyPrefix = PyRevitLabsConsts.ProductName.ToUpperInvariant();

        public static string EnvVarsDictKey = keyPrefix + "EnvVarsDict";
        public static string EnginesDictKey = keyPrefix + "CachedEngines";
        public static string IronPythonEngineDefaultStreamCfgKey = keyPrefix + "CachedEngineDefaultStreamCfg";
        public static string OutputWindowsDictKey = keyPrefix + "OutputWindowsDict";
    }

    public static class EnvDictionaryKeys
    {
        public static string keyPrefix = PyRevitLabsConsts.ProductName.ToUpperInvariant();

...

I'll make changes to the code and will publish this fix with the next 4.7.6 release soon

eirannejad added the Under Review label Nov 29, 2019

eirannejad added Heisenbug Bug that is very hard to find [class] Misc Compatibility Compatibility issue with other third-party addons [class->Updated #{number}: {title}] and removed Under Review labels Mar 16, 2020

eirannejad closed this as completed Mar 25, 2020

eirannejad added a commit that referenced this issue Mar 25, 2020

Fixed issue #760

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pyRevit Loader Error Revit 2019 pyRevit v4.7.4 #760

pyRevit Loader Error Revit 2019 pyRevit v4.7.4 #760

jagostinhoCT commented Nov 27, 2019

Kaankrby commented Nov 28, 2019 •

edited

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eirannejad commented Nov 29, 2019

Kaankrby commented Nov 29, 2019

jagostinhoCT commented Dec 2, 2019

deddolo commented Dec 4, 2019 •

edited by eirannejad

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eirannejad commented Mar 25, 2020

pyRevit Loader Error Revit 2019 pyRevit v4.7.4 #760

pyRevit Loader Error Revit 2019 pyRevit v4.7.4 #760

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jagostinhoCT commented Nov 27, 2019

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