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Fix a bunch of random typos (github#17129)
Co-authored-by: Chiedo John <2156688+chiedo@users.noreply.github.com>
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Original file line number | Diff line number | Diff line change |
---|---|---|
@@ -1,6 +1,6 @@ | ||
| Priority | Description | Examples | | ||
| :---: | --- | --- | | ||
| {% data variables.product.support_ticket_priority_urgent %} - Sev A | {% data variables.product.product_name %} is inaccessible or failing entirely, and the failure directly impacts the operation of your business.<br/><br/>_After you file a support ticket, reach out to {% data variables.contact.github_support %} via phone._ | <ul><li>Errors or outages that affect core Git or web application functionality for all users</li><li>Severe network or performance degradation for majority of users</li><li>Full or rapidly filling storage</li><li>Known security incidents or a breach of access</li></ul> | | ||
| {% data variables.product.support_ticket_priority_high %} - Sev B | {% data variables.product.product_name %} is failing in a production environment, with limited impact to your business processes, or only affecting certain customers. | <ul><li>Performance degradation that reduces productivity for many users</li><li>Reduced redundancy concerns from failures or service degradation</li><li>Production-impacting bugs or errors</li><li>{% data variables.product.product_name %} configuraton security concerns</li></ul> | | ||
| {% data variables.product.support_ticket_priority_high %} - Sev B | {% data variables.product.product_name %} is failing in a production environment, with limited impact to your business processes, or only affecting certain customers. | <ul><li>Performance degradation that reduces productivity for many users</li><li>Reduced redundancy concerns from failures or service degradation</li><li>Production-impacting bugs or errors</li><li>{% data variables.product.product_name %} configuration security concerns</li></ul> | | ||
| {% data variables.product.support_ticket_priority_normal %} - Sev C | {% data variables.product.product_name %} is experiencing limited or moderate issues and errors with {% data variables.product.product_name %}, or you have general concerns or questions about the operation of {% data variables.product.product_name %}. | <ul><li>Advice on using {% data variables.product.prodname_dotcom %} APIs and features, or questions about integrating business workflows</li><li>Issues with user tools and data collection methods</li><li>Upgrades</li><li>Bug reports, general security questions, or other feature related questions</li> | | ||
| {% data variables.product.support_ticket_priority_low %} - Sev D| {% data variables.product.product_name %} is functioning as expected, however, you have a question or suggestion about {% data variables.product.product_name %} that is not time-sensitive, or does not otherwise block the productivity of your team. | <ul><li>Feature requests and product feedback</li><li>General questions on overall configuration or use of {% data variables.product.product_name %}</li><li>Notifying {% data variables.contact.github_support %} of any planned changes</li></ul> | |
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