Support Spanish status names passed back from Zendesk targets

[rowanseymour]

No description provided.

[codecov]

Codecov Report

Merging #491 (ac1060f) into main (a827881) will increase coverage by 0.02%.
The diff coverage is 100.00%.

@@            Coverage Diff             @@
##             main     #491      +/-   ##
==========================================
+ Coverage   57.09%   57.12%   +0.02%     
==========================================
  Files         125      125              
  Lines        8706     8706              
==========================================
+ Hits         4971     4973       +2     
+ Misses       2950     2948       -2     
  Partials      785      785              

Impacted Files	Coverage Δ
services/tickets/zendesk/web.go	67.59% <100.00%> (+1.85%)	⬆️

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